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Rated 1 out of 5 stars

Actually, I want to refund the balance from the account, but they are saying "We don't provide refunds". I am not sure how it will be possible in SaaS market. Terrible Service!

Rated 2 out of 5 stars

I have been using their VPS servers for a couple of months and was going to Add funds to my balance and the system did nothing by clicking on the Add Funds. I contacted the support chat and the... See more

Rated 5 out of 5 stars

Simple and easy VPS provider to use for various purposes. I really like that you only pay for how much the server is used or data transferred.

Rated 5 out of 5 stars

Anonymity friendly, paid with crypto. Resells from popular hosts that may require invasive KYC, but alternatively has their own server infrastructure in 3 countries.

2.9

Average

TrustScore 3 out of 5

45 reviews

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2.9

All reviews

(45)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Service

Actually, I want to refund the balance from the account, but they are saying "We don't provide refunds". I am not sure how it will be possible in SaaS market.

Terrible Service!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Used BitLaunch for a VPS

Used BitLaunch for a VPS. During development testing of a geospatial app,
the provider issued an abuse notice and terminated the account despite
immediate shutdown and explanation. Prepaid funds were not refunded.
Support communication was brief and non-remedial.
This provider may not be suitable for GIS / automated workloads.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM! - I've Been Scammed – Poor Service – Insults

Do NOT use this website!!! 2 weeks ago, due to an urgent need for one of my websites, I started using this service. However, some competitors whom I compete against in Google rankings launched fake abuse/phishing complaint attacks, and this company called bitlaunch.io suspended my account.

These competitors falsely marked my website as harmful not only here but also on multiple other services with baseless complaints. I submitted false positive notifications to all of them, and they corrected the situation.

When I discussed this issue with bitlaunch.io, they told me it was out of their hands and that they had to delete the server. I replied saying it's okay, and that they could even delete the account if they wished (provided they refund my balance, of course). However, nothing further happened, and no email or similar communication arrived regarding my account. Today, when I logged into the account, it was still active, but my balance was locked. I asked them to at least refund my balance or unlock the account so I could continue using it.

In response, they insulted me by saying "go f*k yourself" and seized my account balance. In short, I've been scammed and insulted. They even fabricated a baseless claim about a "botnet" just to scam me.

Additionally, in the past, I had purchased a Windows VPS from them, which irrecoverably crashed after 5-6 days. Their service is terrible; they are scammers and insult their customers. They are completely disgraceful, have a pathetic mindset, and behave like losers. Don't use them, and don't let others use them.

Here are screenshots of our conversation:

https ://i.ibb.co /Z64bSD68/s1.png
https ://i.ibb.co /rGbyjqZv/s2.png
https ://i.ibb.co /67fGCW6q/s3.png

I absolutely do NOT recommend them!!! Pathetic.

The conversation screenshots are at the bottom right. Additionally, when I mentioned that I would file a complaint, they showed no interest at all—probably because they think it wouldn't affect them negatively. However, even if just one person reads this review and reconsiders their decision, that's enough for me. I genuinely believe some people don't deserve to earn money. Anyway...

April 6, 2025
Unprompted review
Rated 4 out of 5 stars

Fast and Reliable

Fast and Reliable. This VPS runs smoothly with great uptime. Paying with crypto is easy. and setup is quick. A bit pricey. but good.

February 1, 2025
Unprompted review

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