I placed an order a month ago (on the 9th of May). They shipped and lost my first order, and supposedly reprinted and shipped it again with another long Estimated Delivery Date. The EDD of the second... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I placed an order a month ago (on the 9th of May). They shipped and lost my first order, and supposedly reprinted and shipped it again with another long Estimated Delivery Date. The EDD of the second... See more
Company replied
Easy to order. Print arrived swiftly and in excellent condition. Am very pleased with the result. Would recommend this company.
Company replied
J’ai acheté un box de photo et des magnets en mode photo cabine. Les photos sont de bonnes qualités, avec un jolie fini brillant. Je recommanderais des magnets pour immortaliser mes prochaines vacan... See more
Livre offert pour un anniversaire. Album classique couverture rigide, c'est plus solide si on visualise souvent. Facile à constituer avec commentaires si on le désire. Super résultat.
Written by the company
Written by the company
Nous mettons tout en oeuvre pour que votre expérience Cheerz soit la meilleure
7 rue de Bucarest, 75008, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Cheerz
Belle transposition de photos en magnets, recentrage possible du sujet principal, service après vente réactif et efficace

Reply from Cheerz
Easy to order. Print arrived swiftly and in excellent condition. Am very pleased with the result. Would recommend this company.

Reply from Cheerz
Still waiting to receive my pack which was not delivered at the right address as per my request

Reply from Cheerz
Nothing was delivered. I live in a house, I was home, and nobody came. It's a private residence; nobody could have received it. Furthermore, I hope you know where my personal photos were delivered, as they are personal and I hope they weren't delivered to just anyone without a signature.
It's a lie that they were delivered to the correct address.
Also, I checked the app at 1:57 PM and it said it was delivered at 2:21 PM (how could it have been delivered at 2:21 PM if it was only 1:57 PM?).
I placed the order and made the payment on May 20th. I've already lost several days at home because the delivery date has changed multiple times.
And now, on top of everything, they delivered my personal photos to another location? I'm at home, and I was staying home waiting for the delivery when I encountered this false information.
I find this disrespectful. I've completely lost confidence in your company.
At this point, almost a month later, I'm without my money, without my photos, and without any information.
I confirm once again that the initial and current addresses are correct, and this is the first time something has not been delivered to it.

Reply from Cheerz

Reply from Cheerz
I placed an order a month ago (on the 9th of May). They shipped and lost my first order, and supposedly reprinted and shipped it again with another long Estimated Delivery Date. The EDD of the second order has already passed, and no pictures have arrived. I kept our wedding invitations on hold, waiting forever for pictures that never showed up. Super disappointed. Don't trust this company.

Reply from Cheerz

Reply from Cheerz
Good quality and quick delivery. I am very satisfied and I will use Cheerz for any other pictures. Thank you.

Reply from Cheerz

Reply from Cheerz
I paid for the photo album, got the confirmation that it was ordered and never got it.

Reply from Cheerz
High quality small prints!
I loved the "polaroids" I've made with Cheerz! Super cute and great to give away to friends and family!

Reply from Cheerz
Lovely way to choose picture by picture the frame, the color, what to write down... I really liked that!
Quality is very good, shipping pretty fast. It was my first order and probably won't be last one too.
Thank you!

Reply from Cheerz
The customer services is just excellence. I’ve never been more satisfied with any other customer services so thank you for your a good job. I will definitely come back to buy your more because the quality was really good. I didn’t lost any like quality of my pictures. Thanks a lot again.

Reply from Cheerz
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.