Ive used this site several times. but now suddenly with 739$ in my funds. my account got temp suspended and my funds are locked. first i deposited around 677 or something with cypto to cash out a k... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Didn’t know that such a thing exists and shoutout for the idea of making such a platform where gamers can sell/buy used gaming equipment from other gamers
Company replied
There are some issues with withdrawals but support and design are good. 4/5 but there's room for improvement
Company replied
EDIT: Support fixed it and now i have my item! :SteamHappy: Payed for a $65 skin and didn't get it There was nothing in the trade history, but on my bank app it says it took $65.
Company replied
Company details
Written by the company
Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment. Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag! Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust. Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud. Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph! Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play. Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight. Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.
Contact info
Singapore
- support@shadowpay.com
- shadowpay.com
4.0
Great
865 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the best platforms for trading…
One of the best platforms for trading skins; I’ve been trading there for over 3 years and am completely satisfied =)
7 July 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
IM USING IT FOR 1 YEAR TO SELL MY…
IM USING IT FOR 1 YEAR TO SELL MY SKINS, AND IT WORKS BETTER AND BETTER
4 July 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
Easy and Simple
It is easy and simple to sell and buy, and very easy to withdraw to btc. Am using and will probably always be using.
2 July 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
I can’t purchase anything because of my…
I can’t purchase anything because of my kyc failed
26 June 2026
Unprompted review
Reply from ShadowPay
Hello. We're very sorry to hear about this. Could you please provide your Steam ID so we can look into the situation?
I sold my skins via Instant Sell
I sold my skins via Instant Sell. Everything went smoothly, I've already withdrawn the funds, and I'll continue to use this site.
22 June 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
trade gets always canceled (sealed dead…
trade gets always canceled (sealed dead hand terminals).
I try to buy.
Add to cart.
Pay.
Trade was canceled.
20 June 2026
Unprompted review
Reply from ShadowPay
Hello. We're very sorry to hear about this. Could you please provide your Steam ID so we can look into the situation?
I liked the payment options
I liked the payment options, and the low transaction fee is definitely a plus. The seller also sent me the skin very quickly.
20 June 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
deposit is inaccessible unless KYC
The site never warns about KYC. only after u deposit cash from credit card and try to purchase items they will force a KYC. if u don't KYC the money u deposited is inaccessible and does not belong to u.
12 June 2026
Unprompted review
Reply from ShadowPay
Hello! Could you please provide your Steam ID so we can look into the situation?
Fake listings to deposit money
Deposited my money bought 2 items, then the items never sent to me and refunded my balance. Now my money stuck in this platform with no compensation and got charged for deposit and withdrawing. What a waste of time and platform fee
28 May 2026
Unprompted review
Reply from ShadowPay
Hello. We're very sorry to hear about this. Could you please provide your Steam ID so we can look into the situation?
Great site overal
Ive used this site several times. but now suddenly with 739$ in my funds. my account got temp suspended and my funds are locked. first i deposited around 677 or something with cypto to cash out a knife. then seller didnt send and i found another knife with higher float but it costed more. so i deposited another 50 with my card and boom, account suspended.
update:
It was lifted within 12 hours. support was quick at responding.
20 May 2026
Unprompted review
Reply from ShadowPay
Hello. Thank you for your feedback! The account was temporarily suspended because we need to verify that the transactions are authorized in order to comply with the AML policy.
Sometimes withdrawals take longer than…
Sometimes withdrawals take longer than expected , but otherwise it's a great site for selling skins
13 May 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
The interface is simple and easy to…
The interface is simple and easy to use. I had no trouble figuring out how to purchase a skin at a price that suited me
8 May 2026
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service
Sellers are bots
They put up cheaper listings with level 0 accounts, they wont accept your trade. This forces you in needing to deposit more for a overpriced skin. Dont fall for it, just use the good trusty sites. This is a knock off. Shady bussines.
Edit:
I did a trade, still not the one that I wanted, and with a bad float. Too scared to keep a balance on your site. Tried multiple other sellers, most are bots and and burner accounts. The skin wasnt even send by the real seller whenever I got one. Scared to see it get trade reversed.
Ive send my steam id through extra information from trustpilot.
2 May 2026
Unprompted review
Reply from ShadowPay
Hello! We're sorry to hear that the seller didn't send you the item, but unfortunately, we can't monitor every transaction in real time. It's also possible that another user purchased the item, which is why you weren't able to buy it. Please provide your Steam ID, and we'll look into the issue and help resolve it.
The service met my expectations
The service met my expectations. The website is easy to navigate, the prices are low , so I am more than satisfied using it for my business
27 April 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
Very good support team
25 April 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
I am satisfied with the platform and…
I am satisfied with the platform and with the fast resolution of my issues by the support team. Keep up the good work!
24 April 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
There are some issues with withdrawals…
There are some issues with withdrawals but support and design are good. 4/5 but there's room for improvement
20 April 2026
Unprompted review
Reply from ShadowPay
Hello, thank you for your feedback. We’re continuously working to improve our services and provide a better experience.
good support
I withdrew funds via PayPal, rece8ved the entire amount, a longer then expected but within the regulaithons, there is support is working out
22 April 2026
Unprompted review
Reply from ShadowPay
Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!
I traded in my old gloves for m4 from…
I traded in my old gloves for m4 from new collection, overall they r ok. Give back a 35% bonus for trade-in!!))
18 April 2026
Unprompted review
Reply from ShadowPay
Thank you for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.