Kitchen prep feels faster using the stainless steel french fry cutter. Strong build, sharp cutting performance, and saves a lot of time while cooking.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent several emails requesting an update to my order.
It was only after I requested a refund that update was provided.
The refund was processed quickly.

Reply from Rowgins

Reply from Rowgins
I was charged twice and I sent in an email to inform them of this charge. They got back to me right away to tell me they did a refund for me of one of the product. It was prompt and they were very polite to me. Thanks again

Reply from Rowgins
I placed an order, and there was a mistake in the quantity. I sent an email to support and they responded within a day and processed a refund. Requesting a refund is not always an easy process. I was very happy with my customer support experience.

Reply from Rowgins
My order issue was handled quickly and resolved in less than 24 hours. I am very satisfied. Thanks for your attention and business!

Reply from Rowgins
So far so good. Was responsible very to an ordering error!

Reply from Rowgins
Amazing service, quick shipping, fantastic communication

Reply from Rowgins
They were able to deal with my issues promptly and looking forward to my parcel🙏🏿 Thanks

Reply from Rowgins
they immediately refunder upon my return, no questions asked. great client service

Reply from Rowgins
DO NOT BUY FROM THIS SITE,THEY SUCK ITEMS DONT WORK AND NOONE EVER ANSWERS YOU,I PURCHASE 1 AND THEY CAHRGE ME FOR 2,I CANCELED IT RIGHT AWAY AND WAS NEVER CANCELED,THEY SENT IT ANYWAYS A MONTH LAYER EVEN THOUGH I EMAILED THEM A MILLION TIMES UNTIL THIS DAY NO ANSWER FROM THEM.SCAMMM

Reply from Rowgins
ROWGINS, is a horrible company to order from. Please beware, they will take your money from your account and not provide the product. I got a delivery email regarding a product. I have been waiting for over a month, almost 2 months. I looked at the tracking and it stated delivered on the front porch. However, the dates did not even match up. The product was supposed to have been delivered on 6/23/ 2026 at 1603. I received a delivery notification on 6/30/26.However, when you look at the tracking, it states that the product came through my local United States, Postal Service, and ended up in Chicago. It stopped right at Chicago. The dates, times, and locations are not matching. The products are either Non-Existing or in Limbo. Either way I did not get my products. STAY FAR AWAY FROM ROWGINS.I don’t even think the product was mailed off. It is the massage brush. I am asking ROWGINS for a full refund this is a very poor company extremely poor do not be fool. Do not buy anything from this company, you will be disappointed in the customer service and in your delivery

Reply from Rowgins
Awfull. Website is bloody mess, ordered one bottle they charge me 4 bottles!!!! Wrote email to cancel my order, next day received email saying is shiped items. Send 8 emails, no response from them!!! I hope vr3dit card would fix this issue and I get my money back!! Imstead 22£ for headlights cleaner they charge me 81.66£ fot 4 bottles!! Scammers!!!

Reply from Rowgins
Julia in support corrected an error Id made and cancelled my order so I could get reembursed and reorder. She was actively sending updates and I feel confident about her actions. Great employee!!!
Mike Cerrigione

Reply from Rowgins
Great product, customer service is great would recommend highly

Reply from Rowgins
Very helpful and refunded in a couple of days.
Thank you and well done

Reply from Rowgins
Julia refunded my payment error. I ordered five (by mistake) trays but meant to order only two. How nice.

Reply from Rowgins
Had an issue with an order and they were able to resolve the issue in a timely manner. Very professional and great customer service.

Reply from Rowgins
I am extremely Happy with this item the Reading & ☀️🌞 Glasses wonderful Glasses they are well Priced affordable can't wait to receiving the glasses. Thanks for Refunding my other Black Colour glasses as I only need the 1 Black Colour glasses. Not 5 Star's but 10 Stars ⭐⭐⭐⭐⭐🌠🌠🌠🌠🌠

Reply from Rowgins
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.