Finally got my paper down to under 1MB
Company replied
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Platforms should not deduct money arbitrarily, and an unsubscribe button should be added to the page.
Company replied
good editor online ever I found
Company replied
Fast when downloading the documents and clear
Company replied
Company details
Written by the company
Edit and Convert files to and from PDF format using PDF Guru services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.
Contact info
26 Stavrou Street, Strovolos 2034, Nicosia, 2034, Cyprus, Cyprus
- +1 (866) 716-6045
- support@pdfguru.com
- pdfguru.com
4.2
Great
84K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and fast
16 July 2026
excellent and satisfied
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found PDF Guru really easy to use. Making things simple and efficient for our users is always our goal.
We appreciate your support!
Reply from PDF Guru
Dear Valued Customer,
Thank you for sharing your positive experience with PDF Guru. We're glad to hear you found it easy to use and had a good experience.
We appreciate your support and look forward to serving you again!
Reply from PDF Guru
Dear Aj,
Thank you for your kind review! We're delighted to hear that you found PDF Guru easy to use. Making our tools accessible and straightforward is always our goal.
We appreciate your support and hope you continue to enjoy using PDF Guru!
Good it like perfect
16 July 2026
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words! We're thrilled to hear that you found PDF Guru to be just what you needed.
We appreciate your support and hope it continues to serve you well.
Scam company
Scam company. Paid 99 cents for one file which is then unknowingly switched to a subscription of 49.99 - they tried to charge my account twice and got my card frozen! DO NOT USE THIS WEBSITE WHATSOEVER! Customer service is useless too and most certainly not genuine.
13 July 2026
Unprompted review
Reply from PDF Guru
Dear Valued Customer,
Thank you for taking the time to share your feedback! We're glad to hear you find PDF Guru good and easy to use at times. Your experience means a lot to us, and we're always working to make things even better for you.
We appreciate your support!
Unauthorized Recurring Charges
I paid R$4.99 on May 18, 2026, believing I was purchasing a one-time PDF service. I had absolutely no intention of subscribing to a monthly plan.
To my surprise, I was later charged R$119.00 on May 30 and another R$119.00 on July 15, totaling R$238.00 in recurring charges that I never intended to sign up for.
As soon as I discovered the subscription, I canceled it immediately and contacted customer support requesting a refund. Instead of refunding the charges, they offered me two years of free access, which I declined because I never wanted a subscription in the first place. They later refused my refund request, citing their refund policy.
After researching online, I found many other customers reporting the exact same experience: paying a small amount for what appeared to be a one-time service and later discovering expensive recurring subscription charges. This suggests that my case is far from isolated.
I am not disputing the original R$4.99 payment, as I knowingly paid for the service I used. I am only requesting a refund of the two recurring charges of R$119.00, which do not reflect the purchase I intended to make.
I still hope PDF Guru will resolve this matter amicably, as they have reportedly done for other customers with similar complaints. Until then, I cannot recommend this service.
18 May 2026
Unprompted review
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words and for sharing your experience with PDF Guru. We're thrilled to hear that you found it super fast and easy to use.
We appreciate your support and look forward to serving you again!
Reply from PDF Guru
Dear Mubarik,
Thank you for your positive review! We're glad to hear that you're frequently using PDF Guru and finding it helpful.
We appreciate your support and look forward to being your go-to tool for all your PDF needs.
Reply from PDF Guru
Dear Valued Customer,
Thank you for taking the time to share your thoughts. We're glad to see your positive rating for PDF Guru.
Wishing you a wonderful day!
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words and for giving PDF Guru a 5-star rating! We're delighted to hear that you found it very good and appreciate your support.
We hope it continues to meet your needs seamlessly.
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind review! We're glad to hear that you found PDF Guru fast and easy to use.
We appreciate your support and look forward to serving you again.
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words and for taking the time to share your feedback. We're glad to know you're happy with PDF Guru.
We appreciate your support!
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words! We're glad to hear that PDF Guru is serving you well for your PDF needs.
We appreciate your support and look forward to continuing to help you.
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words and for sharing your positive experience with PDF Guru. We're glad to know you found our service to be good.
We appreciate your support and look forward to serving you again!
Great thank you
15 July 2026
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words and for sharing your positive experience with PDF Guru. We're so glad to know you're happy with it.
We appreciate your support!
Reply from PDF Guru
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that you found PDF Guru wonderful and nice.
We appreciate your support and look forward to serving you again.
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