Not so great service
Not so great service. Was only able to get my money back cuz of forintrace.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Mergtrade is a global investment firm focused on helping individuals and businesses grow their wealth through cryptocurrency and diversified financial services. We apply proven trading strategies, strong risk management, and flexible investment plans to maximize returns. Our services include cryptocurrency trading and mining, Forex, stocks, Oil &Gas, Gold Mining, real estate, NFTs, and other investment opportunities. At Mergtrade, we are committed to providing a secure, transparent, and hassle-free path to financial growth.
Australia , United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not so great service. Was only able to get my money back cuz of forintrace.
Previous avenues yielded no practical outcome; the position changed only after Quolicit addressed the matter promptly.
Mergtrade is a total scam they stole everything from me all my life savings gone just like that because they refuse my withdrawal and blocked my account for no reason at all those bastards are thieves and liars do not trust them i was so desperate crying every night thinking i lost everything and could not pay my rent or buy food i was lashing out at everyone because i felt so helpless and stupid for giving them my money but then i found InFLyers online and they are the only ones who can actually help u get your money back from these online criminals. InFLyers managed to track down my funds and get them back when i thought it was completely impossible if u are in the same boat and got robbed by mergtrade u need to go straight to tyhem right now do not waste time talking to mergtrade customer support because they will just lie to u and ignore your emails they are absolute scum and deserve to be in jail thank gGod I got saved me from total ruin. adios to those scammers
Looks like Merge Trade Customer Service Live Chat that used to be so instant, has gone completely dumb. I made a first withdrawal of $500 out of a total balance of $1081 accumulated over 2 months of profits reinvesting. They claimed they have an automated withdrawal processing which according to my experience did not turn out to be the case. I have not received my funds for over 24 hours since I made the withdrawal.
I made a first withdrawal which was cancelled without any explanation. Thinking it could be a technical problem, I went ahead and made a second withdrawal which like the first, was cancelled and have the funds returned to my balance. As I said, the Live Chat did not reply to my inquiries and so I decided to reach Merge Trade through WhatsApp. We exchanged 3 messages in total with the last one saying this to me:
‘Please kindly exercise patience, I have already informed the management
They will look into your account.
I will also look into your account once am less busy‘.
Once am less busy? It’s been over 12 hours since I received that reply message, and the agent is still busy not to be able to come back to me to tell me anything regarding my blocked payment. I’m sorry to say this, but it looks like something is not adding up.
I hope they will reflect on their glorious promises including the assurance of operating a legit business, and attend to me. I hesitate to use the “Scam” word for now, which I will in my subsequent review post if they fail to mend their act and do the right thing by releasing my funds. Thank you 🙏.
This is cheap scam. It is cheap old GC script, and I have two screenshots showing the deposits and withdrawals. Cheap ponzi 😡
Edit:
I cannot send attachments or image links, but as I wrote above, I have a screenshot of both deposit stats and withdrawal stats. There is no withdrawals at all, and only two people sent money.
Be careful, keep your money safe.

Reply from Mergtrade
As a student, this platform have assisted me earn more with the little I have. The minimum amount to start was a bit hard to get as so would really appreciate if the minimum amount was reduced to be more affordable for students.

Reply from Mergtrade
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.