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Rated 5 out of 5 stars

This is a disgusting fraud and should be investigated by the relevant authorities. Saw a sign in Andorra and tried downloading an esim, which of course didn't work. However, I was stupid enough to han... See more

Company replied

Rated 1 out of 5 stars

Didn’t work at all. Installed the eSIM, followed all setup steps, and got zero data. Spent over an hour trying to fix it. Installed another eSIM on the same phone and location and it worked instan... See more

Company replied

Rated 5 out of 5 stars

I am changing my 1 star feedback to 5 stars please read. I did like anyone who wants to buy esim, I searched online and esimfly.com came om my results, then I checked their feedback and when I was ha... See more

Rated 5 out of 5 stars

The thing that really stood out to me about this company was their customer support. There was a technical issue with the eSim and they have a WhatsApp chat that I was able to chat into and have it re... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator

Written by the company

eSIMfly is a leading global eSIM provider, revolutionizing how travelers stay connected worldwide. Since our launch, we've helped thousands of customers avoid expensive roaming charges while traveling to over 200 countries and regions. Our mission is simple: make international connectivity affordable, instant, and hassle-free. Starting from just $1, we offer the most competitive eSIM prices in the market, making us the cheapest eSIM provider without compromising on quality or coverage. What sets eSIMfly apart: • Instant Activation - Receive your eSIM QR code immediately after purchase • Global Coverage - Access to 200+ countries with reliable 4G/5G networks • Affordable Pricing - Plans starting from $1 with transparent, no-hidden-fee pricing • 24/7 Support - Our dedicated team is always ready to assist you • No Contracts - Prepaid plans with no commitments or credit checks • Easy Installation - Simple QR code scan to activate on any eSIM-compatible device Whether you're a tourist exploring new destinations, a business traveler attending conferences, a digital nomad working remotely, or a student studying abroad, eSIMfly has the perfect connectivity solution for your journey. Join thousands of satisfied travelers who've discovered the convenience of eSIM technology with eSIMfly.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(38)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad decision to buy

I lost my money for this it did not work

30 June 2026
eSimFly logo

Reply from eSimFly

Dear Customer, we're sorry to hear about your experience. Our records show that your eSIM was successfully installed and activated. However, it appears that your phone was not configured to use the eSIM for mobile data, which is required for the service to work. We also contacted you by email to help resolve the issue but unfortunately did not receive a reply. Our setup guide is included with every purchase, and our support team is always happy to assist. Please reply to our email, and we'll help you get everything working.

Rated 5 out of 5 stars

This is a disgusting fraud and should…

This is a disgusting fraud and should be investigated by the relevant authorities. Saw a sign in Andorra and tried downloading an esim, which of course didn't work. However, I was stupid enough to hand over card details and have been whacked with a $22 renewal fee for a non-existant service. This is twice I've been hit by scammers and will never EVER give card details over the internet and neither should you

10 May 2026
Unprompted review
eSimFly logo

Reply from eSimFly

Hello,

We are sorry to hear about your experience. However, we have been unable to identify any order, subscription, or renewal charge matching the information provided in your review. It is possible that the purchase was made through a different provider and has been mistakenly associated with our company.

If you believe you have been charged fraudulently, we recommend contacting your bank or card issuer immediately to request a chargeback and investigate the merchant responsible for the transaction.

As you appear to be located in Spain, you may also wish to file a consumer complaint with the Consorcio Extremeño de Información al Consumidor / Instituto de Consumo de Extremadura, which assists consumers in investigating disputes and protecting their rights. They can be contacted through their consumer information services and mediation channels.

If you have documentation showing that our company was the merchant of record, please contact our support team with the transaction details and we will gladly investigate further.

Kind regards,
eSIMFly Support Team

Rated 5 out of 5 stars

I am changing my 1 star feedback to 5…

I am changing my 1 star feedback to 5 stars please read.
I did like anyone who wants to buy esim, I searched online and esimfly.com came om my results, then I checked their feedback and when I was happy I typed in google (buy esimfly) it took my to esimfly.io which has the same business name, I made payment as normal, after the first day of activation and on 2nd day morning I saw a (subscription fee $22.00) on my account I tried to contact customer support (esimfly.io) doesn't exisist, so I left a feedback for esimfly.com up till that I didn't know I made the purshase on esimfly.io not esimfly.com but their customer support was second to non , they cleared the issue and just for their customer support they deserve 5/5 feedback. I hope I was fair and described the matter clearly

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Didn’t work at all.

Didn’t work at all.
Installed the eSIM, followed all setup steps, and got zero data. Spent over an hour trying to fix it.
Installed another eSIM on the same phone and location and it worked instantly.
Support just kept asking for screenshots and more troubleshooting instead of issuing a refund for a service that never worked.
Avoid. Plenty of other eSIMs work in 30 seconds without this headache.

10 April 2026
Unprompted review
eSimFly logo

Reply from eSimFly

Hi Patrick,

For clarity, your statement about “struggling for over an hour” does not reflect the full situation.

Our support team is available 24/7, and once you contacted us, you received assistance within minutes. From that point, we provided clear guidance to help diagnose the issue.

You were asked to complete basic verification steps (such as providing screenshots and confirming settings), which are standard in order to identify any connectivity problem. However, you chose not to follow these steps and discontinued the troubleshooting process.

Without completing these checks, it is not possible to determine whether the service was correctly configured or used under the required conditions.

Regarding your comparison with another eSIM, different providers use different network partners and configurations. This alone does not prove a fault with our service.

We support all customers when issues are properly verified, but resolution requires cooperation with the diagnostic process.

Rated 5 out of 5 stars

Great experience with eSimFly

Great experience with eSimFly! Setup was quick and easy, connection was reliable, and everything worked smoothly from the start. Very convenient service – highly recommended.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great eSIM for Our Family Trip to Mexico and Florida

We used eSIMfly.net for a 12-day family vacation that took us from Cancun, Mexico (beach time and some excursions) to Orlando and Miami, Florida. With two adults and two teenagers all needing data for maps, photos, restaurant bookings, and staying in touch with family back home, we wanted something reliable but not too expensive.
I purchased two USA + Mexico regional plans (20GB each) because the pricing was very reasonable — clearly better value than our home carrier’s international roaming packages and competitive with other eSIM providers we checked. The QR codes arrived instantly by email, and installing the eSIMs on our iPhones and one Android phone was quick and easy (took about 3 minutes per device while still at home on Wi-Fi).
Performance was solid throughout the trip. In Cancun we had good 5G coverage at the resort, in the hotel zone, and even during a day trip to the ruins — speeds were usually fast enough for Google Maps navigation, streaming music for the kids in the car, and uploading vacation photos. In Florida, coverage stayed reliable in Orlando (theme parks) and Miami, with download speeds mostly in the 50–150 Mbps range. It handled hotspot sharing well when we needed to connect the kids’ tablets a couple of times.
The eSIM switched networks automatically when we flew from Mexico to Florida with almost no interruption. We never ran out of data, and the usage tracker in their dashboard helped us keep an eye on consumption as a family.
The only minor downside was that the website and dashboard feel a bit basic compared to some bigger brands, but everything important (purchase, installation, and data monitoring) worked without any problems. Support answered our question about hotspot limits the same day.
Overall, eSIMfly.net delivered good reliability and coverage at a fair price, making our family trip less stressful. We saved a noticeable amount compared to traditional roaming. I would happily use them again for multi-country family travels.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Affordable USA eSIM from eSIMfly.net

I bought a USA eSIM from eSIMfly.net for a recent 9-day trip covering New York, Boston, and a few days in Washington D.C. I went with the 15GB plan because the price was noticeably lower than what my regular carrier offered for roaming and cheaper than a couple of other eSIM brands I compared.
The whole process was straightforward. I purchased it on their website while still at home, got the QR code by email right away, and installed the eSIM on my iPhone in a couple of minutes. No issues with activation.
Once I landed at JFK, it connected automatically and quickly to a local network. I had good 5G coverage in the cities — speeds were generally fast enough for Google Maps, Uber, WhatsApp video calls, and uploading photos. I saw download speeds between 60–180 Mbps in most places, though it slowed a bit during rush hour in Manhattan. It also worked fine on the train to Boston and when I used it as a hotspot for my iPad a few times.
The connection felt stable overall, with no unexpected drops when moving between areas. I didn’t use all 15GB, but it was reassuring to have enough data without worrying about overage fees.
One small thing: the app interface is pretty basic compared to bigger providers, but everything I needed (data usage tracker, top-up option) was there and worked. Support replied within a few hours when I had a quick question about compatibility.
For the price, the performance was solid and made my trip much smoother. I saved quite a bit compared to traditional roaming. Would use eSIMfly.net again for a US trip or similar short travels.
Recommended if you’re looking for good value rather than the absolute cheapest option.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and good bandwidth

I just got back from a two-week trip hopping between Italy, France, Spain, and Germany, and eSIMfly.net was easily one of the best decisions I made for staying connected affordably.
The prices are seriously competitive — I grabbed a 20GB Europe regional plan (covering 39 countries) for a fraction of what major carriers charge for roaming, and way cheaper than many other eSIM providers I’ve tried. No hidden fees, transparent pricing, and instant delivery via email/QR code. Setup took literally 2 minutes on my iPhone before leaving home.
What impressed me most was the quality of roaming and bandwidth. As soon as I landed in Rome, the eSIM connected automatically to a strong local 5G network. Speeds were consistently fast — I was getting 50–150 Mbps in cities for smooth Google Maps navigation, uploading high-res photos to Instagram, video calls on WhatsApp, and even streaming Spotify and YouTube without buffering.
The connection stayed reliable throughout:
• Excellent coverage on high-speed trains (TGV and Frecciarossa)
• Solid signal in smaller towns and rural areas
• Seamless automatic switching between countries with zero downtime or manual tweaks
I never ran out of data unexpectedly, and the bandwidth held up well even when using my phone as a hotspot for my tablet a few times. Compared to traditional roaming, I saved a ton while enjoying better performance than I expected at this price point.
Customer support was quick to respond when I had a small question about data top-up options. Everything just worked as promised.
If you’re looking for a budget-friendly eSIM with great prices, reliable European roaming, and impressive bandwidth for travel in 2026, eSIMfly.net is a fantastic choice. Highly recommended for backpackers, families, or anyone who wants stress-free data without breaking the bank. I’ll definitely be using them again on my next trip!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The thing that really stood out to me about this company was their customer support. There was a technical issue with the eSim and they have a WhatsApp chat that I was able to chat into and have it resolved right away. I had another issue where my phone was auto selecting the network and I was unaware this would be an issue and the chat saved the day once again!

28 February 2026
Rated 5 out of 5 stars

Great support, super fast response



Bought an eSIM from eSIMFly and emailed the QR code to my wife to install on her iPhone. The install worked fine, but when she opened the app it showed the eSIM with no data, which was a bit stressful since she was already traveling and on Wi-Fi only.

She reached out to eSIMFly support and after a quick automated reply, she was connected to a real person in less than a minute. The support agent was super helpful and patient. Turns out she had logged in using her Apple relay email instead of the email address the eSIM was sent to. Once she logged out and logged back in with the correct email, everything worked instantly.

Really impressed with how fast and helpful their support was. Huge plus when you’re traveling and something goes wrong. Would definitely use eSIMFly again.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick connection

Great and easy app when you need a quick connection during travel. Very affordable and convenient to use. I strongly recommend this app.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing speed

I have used it in Iraq, Turkey and USA. It was amazing. No issue at all. easy to buy and install and activate.

30 September 2025
eSimFly logo

Reply from eSimFly

Thank you so much for your wonderful feedback! 🌟
We're really glad to hear that you enjoyed amazing speed and smooth connectivity across Iraq, Turkey, and the USA. Our team works hard to make the purchase, installation, and activation process as simple as possible, so it’s great to know everything worked perfectly for you.

If you ever need anything or have questions, we’re always here to help.
Thank you for choosing us! 🙏📱

Rated 1 out of 5 stars

I paid for 7 days

I paid for 7 days, followed the instructions, talked to the support team, they didn’t resolve the issue. I was left in a foreign country with no wifi after i left the train, made it super hard to get to my hotel and move through the city. This was about 10th esim this year as i travel a lot and I will not revommend your company to anyone. Even considering to mention my experience on my travel blog

5 November 2025
eSimFly logo

Reply from eSimFly

Hi Matej,

We are genuinely disappointed to see this review because it does not reflect what actually happened. For transparency:

• Your eSIM was activated and working — our system shows data usage.
• We responded quickly and followed all troubleshooting steps with you.
• As a goodwill gesture, we sent you a free 20GB Europe package.
• This backup eSIM was also activated and used — 2.15 GB of data consumed.
• After receiving the new plan, you did not reply to our support team.

We always aim to help travelers immediately, and in your case, we provided support and even additional service at no cost. We believe this review is not a fair representation of the assistance you received.

If you still need help, please contact us at support@esimfly.net
.

Kind regards,
Akam — eSIMfly Support

Rated 5 out of 5 stars

No additional costs

No additional costs, good connection, small prize

31 October 2025
eSimFly logo

Reply from eSimFly

Hi there,

Thank you so much for your kind feedback! We're happy to hear that you had a smooth experience with great connection and no extra costs. We truly appreciate your trust in us.

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