BAXXIS Reviews 

194
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and appealing designs of the products, often highlighting their durability, protective features, and wide selection. Reviewers frequently commend the customer service for being very helpful, responsive, and accommodating, often providing quick replies and support. However, some customers also noted that delivery times were often longer than expected, with some orders taking several weeks to arrive. A few other people also felt that tracking information was sometimes difficult to follow, or that certain accessories did not fit perfectly with the cases, and some even received damaged items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that cases are robust,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the durability... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers expressing dissatisfaction... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, highlighting its amazing, helpful, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Second time ordering from Baxxis! Me and my friends love to bulk order from here. Lovely designs and the case does the job perfectly for our clumsyness ;) Shipment takes some time, especially i... See more

Rated 4 out of 5 stars

The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tra... See more

Rated 4 out of 5 stars

It's a great product. Good quality and nice designs. And the price is better than comparable competitors. The order just took much longer than what is promised the website. The costumer service answer... See more

Rated 4 out of 5 stars

They look great and are super cool! Only thing was that I waited for almost one month for my delivery and even the email with my delivery confirmation.

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

Baxxis creates stylish and protective phone cases that are handcrafted with care and made to order. Each case features a durable dual-layer design for strong protection without sacrificing style. Loved by thousands of happy customers, Baxxis is all about combining design, quality, and individuality in every product.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(194)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cases that'll put a smile on your face

Really beautiful cases—when I received my order, it immediately put a smile on my face.
My iPhone 17 Pro looks even better now.
Beautiful designs and a very high-quality finish.
I had a really hard time choosing because they all look so great. I’ll definitely order my next cases here!

9 July 2026
Unprompted review
Rated 4 out of 5 stars

Cute Desings

Nice cases, cute designs!
The quality is good, but I’ve only had them for about two weeks, so I’m not sure how they’ll hold up in the long term.
My order took a little longer because I ordered a case for an older iPhone, and they didn’t have it in stock. However, they informed me immediately, so that was okay!

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Serious company

Serious company. I had a very good email exchange following a small delivery error. The response was quick, and a solution was provided promptly. The product quality is truly excellent. I highly recommend them!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The cases look great + great customer service

The cases look great and feel sturdy. My cases took a bit longer to arrive, because they weren't in stock, but the customer service was amazing. They kept me updated and answered within a day and came up with solutions and gave me the information I asked for. I really want to thank BAXXIS for their great customer service and I already love the cases!!

7 July 2026
Unprompted review
Rated 4 out of 5 stars

many compliments

At first, we couldn't decide on a case at all because there was so much choice. But in the end, we ordered, and the slightly longer waiting times, which were communicated, were worth it, and I get a lot of compliments on the case.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

The case looks really nice

The case looks really nice. It took a bit of time to arrive, but i had no haste. I liked that you got updates about your order (the process of printing etc)

24 June 2026
Unprompted review
Rated 5 out of 5 stars

2 buy 2 free

I received 4 of my phone cases, the quality seems very good for now, they are very pretty. I had a problem with the delay of shipment but they offered to refund my 25% of the total of my delivery so i really appreciated the gesture :) thank you !
It’s a very nice experience

8 June 2026
Unprompted review
Rated 5 out of 5 stars

:)))

The case is absolutely lovely. Amazing quality and I really appreciate how unique the designs are. Congrats :)

29 June 2026
Unprompted review
Rated 3 out of 5 stars

Feedback baxxis

I dislike the long writing fir the delivery. But I like the Fast reoly of the custumer Service. I also like that they gave me a refund for my order, even if I didn't complain just because of the long waiting.

12 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look