Terms of service
1. The agreement
These terms govern your use of AnswerLine (answerline.dev), operated by Quantive Betéti Társaság (Quantive Bt.), registered seat Erzsébet körút 55., 1171 Budapest, Hungary, company registration number 01-06-798410, tax number 32660706-2-42 ("we", "us"). By creating an account, using the API or dashboard, or topping up a balance, you accept these terms. If you use the service for an organization, you confirm you can bind it.
2. The service
AnswerLine provides a paid API that returns structured JSON answers collected from AI assistants and search engines (for example ChatGPT, Perplexity, Gemini, Copilot, Grok and Google surfaces), synchronously or as async tasks with webhook delivery. Results reflect what those third-party services returned at the time of the request; we do not guarantee their accuracy, completeness or availability, and the set of supported engines may change as those services change.
3. Accounts and API keys
You must be at least 18 and provide a valid email address. You are responsible for all activity under your account and API keys. Keep keys secret, scope them to the people and systems that need them, and revoke any key you believe is exposed in the dashboard, revocation takes effect within about 30 seconds. We may refuse or reclaim account names and suspend sign-ups we believe are abusive.
4. Fair use and rate limits
Use of the API is subject to the rate window and queue capacity described in rate limits and on the pricing page. Do not attempt to bypass these limits (for example with parallel free accounts) or degrade the service for others. We may throttle, queue or refuse traffic that exceeds fair use.
5. Acceptable use
You may not use the service to:
- break any applicable law or regulation, or to build a service that does;
- infringe intellectual-property, privacy, publicity or other rights of third parties;
- generate, store or distribute unlawful, deceptive or harmful content, spam or malware;
- probe, overload or attack our infrastructure or the upstream services we query, or circumvent their or our access controls;
- resell raw access to the API without our written agreement;
- misrepresent results as coming directly from a third-party service, or use its or our trademarks misleadingly.
You are responsible for how you use the results. Third-party services' own terms may restrict what their content may be used for; complying with those terms is your responsibility.
6. Availability
We aim for high availability but do not promise uninterrupted service: upstream engines can change, rate-limit or block requests without notice, and maintenance or failures happen. Current and recent health is published on the status page. We offer no uptime guarantee for self-serve use; enterprise agreements may include a specific SLA, in which case its remedies are the exclusive remedy for downtime.
7. Balance, billing and payment
- Prepaid balance. The service is prepaid. You top up a balance held in US dollars, any amount from $1, in the dashboard, and can turn on auto top-up, which charges your saved payment method a chosen amount when the balance drops below a threshold you set. The balance is usable only to pay for the service; it is not withdrawable or exchangeable for cash. There are no plans, subscriptions or billing cycles, and you are never billed for usage after the fact.
- Request charges. Each request is priced in dollars by engine, options and your price tier. A request reserves its maximum possible cost when accepted; only successful results are charged, at the actual cost, and a failed request releases the reservation. A request the balance cannot cover is refused. New accounts receive free requests, used before the balance. See balance and billing.
- Tiers. Your price tier follows your spend over the last 30 days, as shown on the pricing page; a bigger tier lowers the price per request.
- Payment. Top-ups are processed by Stripe through its merchant of record offering: Stripe, through Link, is the seller of record for your order and calculates, collects and remits applicable taxes such as VAT or sales tax. Prices are in US dollars and exclusive of taxes; applicable taxes are added at checkout and shown on your receipt, and a top-up adds its full pre-tax amount to the balance.
- Price changes. We may change prices with at least 30 days' notice; a change applies to requests made after it takes effect.
8. Refunds and disputes
Refunds of top-ups are handled under applicable law and the refund policy of the merchant of record (Stripe). If you believe you were charged in error, or results were systematically defective, contact [email protected] within 14 days. A refunded top-up, or a payment dispute decided against us, is subtracted from your balance, even if this makes the balance negative. While the balance is negative, new requests are refused until a top-up brings it back above zero. Where EU consumer withdrawal rights apply, this section does not limit them.
9. Your data and results
You keep your rights in the prompts and parameters you submit. We use them only to provide the service as described in the privacy policy, and request payloads and results are deleted within 6 days of the request, with copies in database backups deleted up to 30 days later, as the privacy policy details. Between you and us, you may use the results we return for your internal or commercial purposes, subject to section 5 and the rights of the upstream services.
10. Warranties and liability
The service is provided "as is" and "as available". We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement to the extent the law allows. Results are third-party content and may be wrong, incomplete or outdated; verify anything that matters.
To the extent permitted by law: we are not liable for indirect, incidental or consequential damages, lost profits or lost data; and our total liability for all claims in a year is limited to the amounts charged to your balance in the three months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, including for willful misconduct.
11. Term, suspension and termination
These terms apply while you use the service. You can stop at any time, and you can delete your account in the dashboard. We may suspend or terminate access immediately for breach of these terms, non-payment, or abuse, and otherwise with 30 days' notice. On termination your keys stop working, queued tasks are dropped, and any remaining balance is not paid out, except where law requires otherwise. Sections that by their nature survive (billing owed, liability, governing law) survive.
12. Changes to these terms
We may update these terms and will post the new version here with a new "last updated" date. For material changes we give at least 14 days' notice by email or in the dashboard; continuing to use the service after they take effect means you accept them.
13. Governing law and disputes
These terms are governed by the laws of Hungary, with mandatory EU consumer protections unaffected where they apply to you. Disputes are subject to the exclusive jurisdiction of the courts of Budapest, Hungary, except where mandatory law gives a consumer the right to sue elsewhere. Before litigating, both sides will try to resolve disputes informally via [email protected].
14. Contact
Quantive Betéti Társaság, Erzsébet körút 55., 1171 Budapest, Hungary. Questions about these terms: [email protected].