Supported actions
Add Note
Add a note to a user.
Add Tag to Contact
Add a Tag to a specific Intercom Contact.
Create Article
Creates a new article in your Help Center.
Create Conversation
Creates a new conversation from a contact.
Create Data Event
Submit a Data Event to your Intercom account.
Create or Update Company
Creates or Updates a Company in Intercom.
Create Ticket
Create a Ticket
Remove Tag From Contact
Remove a Tag from a specific Intercom Contact.
Use Intercom MCP with any AI assistant
Zapier Intercom MCP lets you connect Intercom's actions with AI tools such as ChatGPT, Claude, and Cursor, all without managing integrations or writing glue code. It's built for developers who want flexibility without complexity.
Step 1: Generate your secure MCP URL
Get your unique, dynamic MCP server URL instantly. This endpoint securely connects your AI assistant to Zapier's vast integration network.
Step 2: Choose your Zapier Actions
Customize the specific actions your AI assistant can perform within Intercom. Select and scope actions to align with your Intercom workflows.
Step 3: Connect with your tool of choice
Integrate your AI Assistant seamlessly using your generated MCP endpoint, enabling immediate execution of real-world tasks securely and reliably.
Introducing the Zapier MCP integration
Why developers love Zapier MCP
- No need to build or host your own APIs
- Connect once, access 30,000+ Zapier actions
- Secure, scoped access by default
- Works across your favorite dev tools
