Invited
I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Joh... See more
Hushmail Reviews 557
•
4.4
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Invited
What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my... See more
Does not aways send emails from iPhone mail or the Hush mail app for iPhone/iPad. Required to confirm sent messages on the online app, been ongoing for 12 months with no other support other than... See more
Invited
Trackers (Info thieves/hackers) never show up when I'm on the site, according to my computers security service. The email loads quickly. When I've had a question I received fast responses that are po... See more
Company details
About Hushmail
Written by the company
Hushmail for Healthcare provides a HIPAA-compliant solution that enables small and medium-sized healthcare practices to communicate with their clients securely.
This affordable and user-friendly platform is made up of two primary services:
1. Secure email, which allows confidential information to be sent and received with any client
2.Online practice forms, which streamlines the process of filling and signing forms online, eliminating the risk of lost, illegible, or incomplete records.
Hushmail for Healthcare
Written by the company
- Secure email
- Send and receive encrypted emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, Hushmail email makes it convenient to communicate privately with your clients.
- Secure web forms
- Customize templates or build forms with a drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more. Our web forms include a body chart feature that allows your clients to pinpoint where they feel discomfort or pain, and our template directory includes calculated assessment forms such as the PHQ-9, GAD-7, and DASS.
- E-signatures
- Instant online signing for your most important digital forms Hushmail e-signatures comply with ESIGN and UETA making them as legally binding as handwritten signatures. Your clients can sign from anywhere, on any device. Available on select plans.
60 day money back guarantee
Give Hushmail a try with no obligation to buy
We offer a 60 day money back guarantee to give you a chance to try out our web forms and email. If you aren’t entirely satisfied, you can cancel within the first 60 days and we will give you full refund.
Contact info
Suite 360, 580 Hornby Street, V6C 3B6, Vancouver, United States
- +1-877-533-4874 (toll free)
- [email protected]
- www.hushmail.com
4.4
Excellent
557 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
Invited
Great stand-alone email solution
Everything works as advertised. Very easy to set up and use. I've had no complaints from email recipients about ease of use.
Date of experience: June 23, 2025
Invited
Easy to access and navigate through
Easy to access and navigate through. All forms were implemented in a prompt manner. Clients able to access without any difficulty
Date of experience: June 18, 2025
Invited
Excellent response times on every…
Excellent response times on every question.
Thanks!
Date of experience: June 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Invited
No customer service
No customer service. Email is not up to par. Doesn’t include options for threads. Very disappointed
Date of experience: June 01, 2025
Reply from Hushmail
We're sorry to hear about your experience. Our records indicate that we've responded promptly to your recent messages. However, please follow up if we've missed anything. While email threading isn't currently supported, it's on our roadmap. Thank you for your feedback; it helps us improve our service!
Invited
I love the security and the plug and…
I love the security and the plug and play ease of navigation.
Date of experience: June 11, 2025
Invited
Very quick to respond customer service.
Date of experience: June 11, 2025
Invited
Private email is a necessary evil
Private email is a necessary evil, but daily emails from the Hushmail team pestering for upgrades is not.
Date of experience: May 30, 2025
Does not aways send emails from iPhone…
Does not aways send emails from iPhone mail or the Hush mail app for iPhone/iPad.
Required to confirm sent messages on the online app, been ongoing for 12 months with no other support other than to reset the app :( that does not work either.
Disappointing for a paid service, will not be renewing account.
Date of experience: May 28, 2025
Invited
Andrew Johnson - An outstanding Hushmail Staff Member
I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Johnson, from Hushmail has been phenomenal to work with. Helping embed my website Contact Form, getting my BAA, he also transformed four forms into autofill. The four forms he professionally upgraded were: 1) Intake Form; 2) Safety Plan; 3) ROI; 4) Check-in Form. He is professional and has quickly responded to many Hushmail inquires. I have been working with him during April and May of 2025. I give him an A+!
Date of experience: April 01, 2025
Invited
So much more than I expected!
What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my experience fantastic. There are so many more features than I even realized. Thank you Hushmail and thank you, Nicholas!
Date of experience: May 14, 2025
Invited
Exactly as described
There are no hidden fees and you can feel confident with the security of communication.
Date of experience: May 14, 2025
Invited
I get my notifications timely
Date of experience: May 12, 2025
Invited
Hushmail is user-friendly
Hushmail is user-friendly. It would be amazing to create an encrypted telephone system!
Date of experience: April 30, 2025
Invited
Good Encrypted email
The account was easy to set up. All of the customer service so far is very easy to deal with.
Date of experience: April 23, 2025
Invited
Propitiated
I am very pleased with the encryption and firewalls Hushmail provides to ensure clients' PHI is protected.
Date of experience: April 24, 2025
Invited
I like the security the email provide…
I like the security the email provide to my patients and myself.
Date of experience: April 16, 2025
Invited
Excellent customer service
Excellent customer service. Easy to use product. Offers exactly what I'm needing at a reasonable price. So thankful I found Hushmail!
Date of experience: April 16, 2025
Invited
Anytime I’ve had a question
Anytime I’ve had a question. I’ve had a response provided to me in a timely and thorough fashion. Support personnel are available and responsive. This company really wants you to like their product and so far I do.
Date of experience: April 04, 2025
Invited
Invited
I enjoy the feature of security that…
I enjoy the feature of security that Hushmail offers. I also enjoy the blogs
Date of experience: April 07, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.