Whether it’s tracking assets, planning maintenance or booking rooms, TOPdesk’s Facility Management software helps you perform all your tasks and workflows quickly and easily within one tool.
Are you spending your days trying to get through a mountain of paperwork and different tools? Get some much-needed support with our Facility Management software (CAFM software). One CAFM software to track assets, answer colleagues’ questions, resolve calls together with suppliers and manage properties and reservations. Reduce human error and get thedata-driven insights you need to keep improving.
Keep track of your assets’ location, owner and repair status with Asset Management. It’s easy to use: all assets are presented in one clear graphic overview. Whether you’re dealing with desks, cars or keys, managing objects couldn’t be simpler.
Before TOPdesk, the workload could be quite overwhelming. We needed something that gave us traceability and accountability for all.
Hörmann
Eliminate double-bookings and catering problems with Reservations Management. Immediately see which rooms are available, their set-up and available assets. Find out if there are company cars or public transport cards available. The planner lets your directly book whatever you need, adding services in just a few clicks.
Manage and schedule your planned maintenance with ease. Our graphical overviews let your record maintenance activities and schedule replacements of your company’s assets. This helps you keep your premises in tip-top condition – no exceptions.
Facility Management is no separate island. Onboarding a new employee, for instance, requires a joint effort from FM, IT and HR. Let your service teams easily work together and solve requests on the same platform with TOPdesk’s Enterprise Service Management software. Our single-point-of-contact to help you solve problems faster, communicate better, and offer more value to your customer.
Outsourcing services like catering, security and cleaning? With Contract Management, you’ll always stay in control of contract deadlines, maintenance costs and compliance. Thanks to our Collaboration Platform, communication with these external parties is seamless. Set up a connection with your trusted partners and suppliers in a few clicks, and start sharing tickets, update information, and immediately see if your supplier has responded.
TOPdesk provides one clear dashboard for all your reports and KPIs. You can create insightful reports in a few simple steps, helping you measure customer satisfaction or your department’s performance. Easily keep track of which resources are running low or how many calls your suppliers are working on.
The Self-Service Portal is a knowledge base, web shop and customer portal all rolled into one. Your users can submit their own requests – whether they want to replace a broken chair or book a meeting room. They can see what’s on offer and place a direct order. And they can consult FAQs and check the Knowledge Base for standard solutions. This not only makes your customers happy; it also saves you time.
