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Watch out, it's behind you:
publishers' tactics and the challenge
they pose for librarians
libraries@cambridge conference
7th January 2016
Sally Rumsey Head of Scholarly Communications
& RDM, Bodleian Libraries
Danny Kingsley Head of Scholarly Communication,
Cambridge University Libraries
Lorcan Dempsey
http://www.slideshare.net/lisld/alctssymposium
Changing roles of libraries
Lorcan Dempsey
http://www.slideshare.net/lisld/alctssymposium
Lorcan Dempsey
http://www.slideshare.net/lisld/alctssymposium
What do you think publishers do?
• What services do they provide for academics?
• What services do they provide for universities?
• What services do they provide for academic
libraries?
• What value-added services do they provide
above and beyond what could be considered
traditional ‘publishing?’
ACTION: Talk to your neighbour and give us your suggestions
Audience response
• Distribution
• Marketing
• Copyright – divide the copyright for the universities (or
perhaps assume)
• Partnership
• Design
• Provide us with records
• Print materials
• eBooks and eJournal platforms
• Recognition for academics
• Publish our research
• Facilitate peer review for journals
What publishers actually do
• Things that you might expect…
• …delivered with a strong publisher perspective
• Surprising offerings from publishers
Watch out, it's behind you: publishers' tactics and the challenge they pose for librarians
Lifecycle of publishing
Idea formation
Obtaining funding
Research and writing
Submission
Peer review
Revision/possible
resubmission
Acceptance of work
Production and
publication
Dissemination and
archiving
Unexpected services
Training and advice
• As you might expect - advice on how to
publish
• Incorporating Elsevier content and online
services
• Offering students services to improve their
skills and career opportunities
• Providing services traditionally offered by
careers offices, librarians, supervisors and
others
Elsevier - targeting individuals
More than just producing scholarly publications
https://www.publishingcampus.elsevier.com/
Rewards - certificates from Elsevier
signed by the Managing Directors
How to publish
https://www.publishingcampus.elsevier.com/pages/3/Colleges/College-of-Skills-
Training.html
Watch out, it's behind you: publishers' tactics and the challenge they pose for librarians
Careers advice
https://www.elsevier.com/authors
-update/home/featured-
article/another-temporary-
research-position-youre-not-alone
Wiley - targeting institutions
Training for online teaching student retention:
• Offering institutions training for their lecturing
community in online teaching skills (online
programme development)
• “In addition to helping you design and develop
courses and programs, Wiley helps you evaluate
them”
• Student recruitment and retention
http://wileyedsolutions.com/
http://wileyedsolutions.com/learning-solutions
Based on cognitive science, WileyPLUS
is now available with ORION to provide
students with a personal, adaptive
learning experience that helps students
build proficiency on content topics
while using their study time most
effectively.
WileyPLUS builds students’ confidence
because it takes the guesswork out of
studying by providing a clear roadmap;
what to do, how to do it, if they did it
right. With WileyPLUS, students take
more initiative so you’ll have a greater
impact.
Wiley Retention Services and Systems Include:
A 24/7 Personal Support Center (PSC) dedicated to your online students
Committed full-time PSC representatives trained in addressing online student
needs
PSC representatives who serve as trusted liaisons between students, faculty,
administrators and recruiters to support enrollment and increase retention
A 24/7 Technical Help Desk that provides your students with “anytime,
anywhere” online convenience, course management and technical assistance
A cutting-edge online and campus-wide Customer Relationship Management
system, Wiley Student Relationship Platform™, to enable enhanced interactions
with your students
By providing student-focused services as well as answers and guidance, distance
learners are able to develop a stronger student/school relationship. So your
students will not only get the information they need when they need it, they will
be assisted by skilled professionals who will represent your institution.
http://wileyedsolutions.com/services/student-retention-services
Wiley student retention services
Training for librarians
http://libraryconnect.elsevier.com/articles/2014-11/data-scientist-training-
librarians-course-and-community
Problematic open access services
Example: some publishers extended
embargoes in response to OA policies forcing
payment for gold OA for compliance
Obfuscating the language
https://www.elsevier.com/about/open-
science/open-access
Obfuscating the language
http://exchanges.wiley.com/medialibrary/2
015/02/19/abb15324/General%20Complian
ce%20Map%20-%20Green.pdf
Conflation of ‘deposit’
with ‘making available’
When is a web page not a web
page?
https://www.elsevier.com/about/company-
information/policies/sharing
Wiley aren’t mentioning self-archiving …
funny that
http://rossmounce.co.uk/2013/03/12/wiley-arent-
mentioning-self-archiving-funny-that/
Wiley aren’t mentioning self-archiving …
funny that
http://rossmounce.co.uk/2013/03/12/wiley-arent-mentioning-self-archiving-
http://www.sherpa.ac.uk/juliet/index.php
Longstanding service - provided by Jisc/RLUK
Service provided by Wiley
• By country
• No search
• Need to know the country of funder
• Why duplicate SHERPA/Juliet?
“Please note that this page is being updated
regularly and not all institutions/funders may
be represented. We strive to ensure that all
information is correct and up-to-date, so if you
notice anything is missing or incorrect, please
contact us at openaccess@wiley.com.”
Wiley still developing the service
Adds info about Wiley OA account
to encourage gold uptake
Duplicate ROAR Registry of Open Access
Repositories?
Platform ownership
Nature - Connotea (which closed)
Elsevier - Mendeley (now with Mendeley Data)
Elsevier - PURE
Figshare - owned by Digital Science (owned by
MacMillan)
ResearchGate -
a force to be reckoned with
According to unpublished research:
● ResearchGate have 7 million users. The world
estimate of researchers is 8 million
● ResearchGate is fast reaching and will soon overtake
Google Scholar as a platform used by researchers
● 61% of researchers say half or more of their articles
are on ResearchGate
● Articles are available to users who are not logged in
● Aggressive marketing strategy to the research
community
On reading an article...
IRs are minnows in the big picture
Monitoring the Transition to Open Access A report for the
Universities UK Open Access Co-ordination Group August 2015 (p36)
http://www.researchinfonet.org/wp-content/uploads/2015/09/Full-
report-FINAL-AS-PUBLISHED.pdf
Control
More than 50% of 2013 papers were
published with only five publishers
Larivière V, Haustein S, Mongeon P (2015) The Oligopoly of Academic Publishers in the Digital
Era. PLoS ONE 10(6): e0127502. doi:10.1371/journal.pone.0127502
Control of:
• content
• access (eg: Sharing restrictions eg: STM Principles*)
• cost/payments (refusing to negotiate offset
charges, APCs)
• metrics (control of downloads)
• platforms
• new services
• training and advice
*http://www.stm-assoc.org/2015_06_08_Voluntary_principles_for_article_sharing_on_scholarly_collaboration_networks.pdf
It’s about download counts
Open Access
Re-Tweet?
Not Open Access
Hosting Articles in Institutional Repositories
http://www.elsevier.com/__data/assets/pdf_file/0007/84787/Hosting_Flyer.pdf
This can be seen as a threat or an
opportunity
“In the digital-world supply chain, where the internet, and not
the library, has become the first point of departure for
researchers, libraries have been disintermediated, cut out not
only of the distribution link in the supply chain but also of
establishing what is trustworthy.”
http://scholarlykitchen.sspnet.org/2015/12/16/the-knowledge-
supply-chain-in-the-internet-age-who-decides-what-information-
is-trustworthy/
Threats?
• Researchers have always had a direct relationship with
publishing through peer review and editing.
• Publishers are circumnavigating the library and approaching
researchers directly with helpful advice and services
• If librarians don’t take an active role, then there won’t be a
role at all in the future for them.
• To paraphrase Richard Poynder
– Will it mean that the OA revolution that they helped to
engineer develops in the way they envisaged?
– Would it create a system of scholarly communication fit for
the 21st Century?
– http://richardpoynder.co.uk/Tracz_Interview.pdf
Opportunities for Libraries and
librarians
• Within the library community:
– Highly skilled and knowledgeable workforce
– Network of departmental contacts
– Continually evolving in response to
requirements
• This means that libraries are capable of providing
many of the services that publishers are offering.
• There is clearly a need for this.
An example of library research support
Research Publications Adviser
University of Reading
Salary: £28,695 to £37,394 per annum
Hours: Full time
Contract: Permanent
Closes: 15th October 2015
This is an exciting opportunity to join
the University of Reading Library ...
to provide advice for research
publications in the University. You
will be ..., leading on the
understanding of publication
practices and citation patterns in the
University. You will liaise with
researchers across the University,
advising them on all aspects of
research publication and in the use
of research intelligence tools, and
developing and delivering any
required training and
documentation.
You will have:
A good first degree (honours) or equivalent,
and a postgraduate qualification in
librarianship or publishing, OR PhD in a
relevant academic discipline
Knowledge of publications and citations
analysis
Excellent oral and written communication
skills
Strong interpersonal skills
Experience of working in a relevant
library/publishing/higher education
environment
The ability to prioritise and manage your
work effectively
Contact role: Head of Collections and Space
Thanks for listening - time for
discussion
Discuss the changing library environment with your
neighbour, and identify opportunities open to
libraries and librarians
Sally Rumsey, Head of Scholarly Communications & RDM,
Bodleian Libraries - sally.rumsey@bodleian.ox.ac.uk
Danny Kingsley, Head of Scholarly Communication,
Cambridge University Libraries - dak45@cam.ac.uk
Suggestions from audience
• Improving relationship with the Faculty – not currently talking about these issues. Regular item on
the agenda with faculty meetings.
• Having the time to be an Ambassador – allowing the time within the work day to talk to researchers
more
• Publishers are like Tesco – a one stop shop. So if library doesn’t have a high enough profile why
would they come to us?
• College librarians need to identify people who don’t have departments so we can’t assume their
actually librarians will look after the. A real role for them.
• Understanding where our researchers publish – with whom and also understand the publishing
process.
• Start early, Scholarly Communication depts. providing library staff with material for training and
information
• This is community reacting to what a publisher does. We need to be proactive – use the licenses
that are now available. We need to use the legal tools. Contracts from the University that are to our
advantage
• Blame is laid at publishers on the current state of affairs – the academic community didn’t get their
act together early in the digital age and we are now in a position that is behind. Developments
should come from the academic community. Leapfrog and look where we see this going.

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Watch out, it's behind you: publishers' tactics and the challenge they pose for librarians

  • 1. Watch out, it's behind you: publishers' tactics and the challenge they pose for librarians libraries@cambridge conference 7th January 2016 Sally Rumsey Head of Scholarly Communications & RDM, Bodleian Libraries Danny Kingsley Head of Scholarly Communication, Cambridge University Libraries
  • 5. What do you think publishers do? • What services do they provide for academics? • What services do they provide for universities? • What services do they provide for academic libraries? • What value-added services do they provide above and beyond what could be considered traditional ‘publishing?’ ACTION: Talk to your neighbour and give us your suggestions
  • 6. Audience response • Distribution • Marketing • Copyright – divide the copyright for the universities (or perhaps assume) • Partnership • Design • Provide us with records • Print materials • eBooks and eJournal platforms • Recognition for academics • Publish our research • Facilitate peer review for journals
  • 7. What publishers actually do • Things that you might expect… • …delivered with a strong publisher perspective • Surprising offerings from publishers
  • 9. Lifecycle of publishing Idea formation Obtaining funding Research and writing Submission Peer review Revision/possible resubmission Acceptance of work Production and publication Dissemination and archiving
  • 11. • As you might expect - advice on how to publish • Incorporating Elsevier content and online services • Offering students services to improve their skills and career opportunities • Providing services traditionally offered by careers offices, librarians, supervisors and others Elsevier - targeting individuals
  • 12. More than just producing scholarly publications https://www.publishingcampus.elsevier.com/
  • 13. Rewards - certificates from Elsevier signed by the Managing Directors
  • 17. Wiley - targeting institutions Training for online teaching student retention: • Offering institutions training for their lecturing community in online teaching skills (online programme development) • “In addition to helping you design and develop courses and programs, Wiley helps you evaluate them” • Student recruitment and retention
  • 19. http://wileyedsolutions.com/learning-solutions Based on cognitive science, WileyPLUS is now available with ORION to provide students with a personal, adaptive learning experience that helps students build proficiency on content topics while using their study time most effectively. WileyPLUS builds students’ confidence because it takes the guesswork out of studying by providing a clear roadmap; what to do, how to do it, if they did it right. With WileyPLUS, students take more initiative so you’ll have a greater impact.
  • 20. Wiley Retention Services and Systems Include: A 24/7 Personal Support Center (PSC) dedicated to your online students Committed full-time PSC representatives trained in addressing online student needs PSC representatives who serve as trusted liaisons between students, faculty, administrators and recruiters to support enrollment and increase retention A 24/7 Technical Help Desk that provides your students with “anytime, anywhere” online convenience, course management and technical assistance A cutting-edge online and campus-wide Customer Relationship Management system, Wiley Student Relationship Platform™, to enable enhanced interactions with your students By providing student-focused services as well as answers and guidance, distance learners are able to develop a stronger student/school relationship. So your students will not only get the information they need when they need it, they will be assisted by skilled professionals who will represent your institution. http://wileyedsolutions.com/services/student-retention-services Wiley student retention services
  • 22. Problematic open access services Example: some publishers extended embargoes in response to OA policies forcing payment for gold OA for compliance
  • 25. When is a web page not a web page? https://www.elsevier.com/about/company- information/policies/sharing
  • 26. Wiley aren’t mentioning self-archiving … funny that http://rossmounce.co.uk/2013/03/12/wiley-arent- mentioning-self-archiving-funny-that/
  • 27. Wiley aren’t mentioning self-archiving … funny that http://rossmounce.co.uk/2013/03/12/wiley-arent-mentioning-self-archiving-
  • 30. • By country • No search • Need to know the country of funder • Why duplicate SHERPA/Juliet? “Please note that this page is being updated regularly and not all institutions/funders may be represented. We strive to ensure that all information is correct and up-to-date, so if you notice anything is missing or incorrect, please contact us at [email protected].” Wiley still developing the service
  • 31. Adds info about Wiley OA account to encourage gold uptake Duplicate ROAR Registry of Open Access Repositories?
  • 32. Platform ownership Nature - Connotea (which closed) Elsevier - Mendeley (now with Mendeley Data) Elsevier - PURE Figshare - owned by Digital Science (owned by MacMillan)
  • 33. ResearchGate - a force to be reckoned with According to unpublished research: ● ResearchGate have 7 million users. The world estimate of researchers is 8 million ● ResearchGate is fast reaching and will soon overtake Google Scholar as a platform used by researchers ● 61% of researchers say half or more of their articles are on ResearchGate ● Articles are available to users who are not logged in ● Aggressive marketing strategy to the research community
  • 34. On reading an article...
  • 35. IRs are minnows in the big picture Monitoring the Transition to Open Access A report for the Universities UK Open Access Co-ordination Group August 2015 (p36) http://www.researchinfonet.org/wp-content/uploads/2015/09/Full- report-FINAL-AS-PUBLISHED.pdf
  • 36. Control More than 50% of 2013 papers were published with only five publishers Larivière V, Haustein S, Mongeon P (2015) The Oligopoly of Academic Publishers in the Digital Era. PLoS ONE 10(6): e0127502. doi:10.1371/journal.pone.0127502
  • 37. Control of: • content • access (eg: Sharing restrictions eg: STM Principles*) • cost/payments (refusing to negotiate offset charges, APCs) • metrics (control of downloads) • platforms • new services • training and advice *http://www.stm-assoc.org/2015_06_08_Voluntary_principles_for_article_sharing_on_scholarly_collaboration_networks.pdf
  • 42. Hosting Articles in Institutional Repositories http://www.elsevier.com/__data/assets/pdf_file/0007/84787/Hosting_Flyer.pdf
  • 43. This can be seen as a threat or an opportunity “In the digital-world supply chain, where the internet, and not the library, has become the first point of departure for researchers, libraries have been disintermediated, cut out not only of the distribution link in the supply chain but also of establishing what is trustworthy.” http://scholarlykitchen.sspnet.org/2015/12/16/the-knowledge- supply-chain-in-the-internet-age-who-decides-what-information- is-trustworthy/
  • 44. Threats? • Researchers have always had a direct relationship with publishing through peer review and editing. • Publishers are circumnavigating the library and approaching researchers directly with helpful advice and services • If librarians don’t take an active role, then there won’t be a role at all in the future for them. • To paraphrase Richard Poynder – Will it mean that the OA revolution that they helped to engineer develops in the way they envisaged? – Would it create a system of scholarly communication fit for the 21st Century? – http://richardpoynder.co.uk/Tracz_Interview.pdf
  • 45. Opportunities for Libraries and librarians • Within the library community: – Highly skilled and knowledgeable workforce – Network of departmental contacts – Continually evolving in response to requirements • This means that libraries are capable of providing many of the services that publishers are offering. • There is clearly a need for this.
  • 46. An example of library research support Research Publications Adviser University of Reading Salary: £28,695 to £37,394 per annum Hours: Full time Contract: Permanent Closes: 15th October 2015 This is an exciting opportunity to join the University of Reading Library ... to provide advice for research publications in the University. You will be ..., leading on the understanding of publication practices and citation patterns in the University. You will liaise with researchers across the University, advising them on all aspects of research publication and in the use of research intelligence tools, and developing and delivering any required training and documentation. You will have: A good first degree (honours) or equivalent, and a postgraduate qualification in librarianship or publishing, OR PhD in a relevant academic discipline Knowledge of publications and citations analysis Excellent oral and written communication skills Strong interpersonal skills Experience of working in a relevant library/publishing/higher education environment The ability to prioritise and manage your work effectively Contact role: Head of Collections and Space
  • 47. Thanks for listening - time for discussion Discuss the changing library environment with your neighbour, and identify opportunities open to libraries and librarians Sally Rumsey, Head of Scholarly Communications & RDM, Bodleian Libraries - [email protected] Danny Kingsley, Head of Scholarly Communication, Cambridge University Libraries - [email protected]
  • 48. Suggestions from audience • Improving relationship with the Faculty – not currently talking about these issues. Regular item on the agenda with faculty meetings. • Having the time to be an Ambassador – allowing the time within the work day to talk to researchers more • Publishers are like Tesco – a one stop shop. So if library doesn’t have a high enough profile why would they come to us? • College librarians need to identify people who don’t have departments so we can’t assume their actually librarians will look after the. A real role for them. • Understanding where our researchers publish – with whom and also understand the publishing process. • Start early, Scholarly Communication depts. providing library staff with material for training and information • This is community reacting to what a publisher does. We need to be proactive – use the licenses that are now available. We need to use the legal tools. Contracts from the University that are to our advantage • Blame is laid at publishers on the current state of affairs – the academic community didn’t get their act together early in the digital age and we are now in a position that is behind. Developments should come from the academic community. Leapfrog and look where we see this going.