The document discusses the software used by UAL and argues that it does not promote knowledge. It notes that UAL relies heavily on a few major software companies and teaches using their software, but students and staff do not understand how the software works and creativity is limited. It then argues that open source software is more resilient and better for teaching because no single entity controls it, the source code can be changed and redistributed, and the community supports it even if a company disappears. Open source software is presented as a more resilient model that allows for resistance.