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Stress

The document discusses stress, defining it as a state of tension experienced due to extraordinary demands. It describes stress as either constructive or destructive for individuals and organizations. Sources of stress include work factors like task demands and relationships, as well as non-work and personal factors. The General Adaptation Syndrome describes the body's alarm, resistance, and exhaustion response stages to stressors. Effective stress management involves preventing or coping with stress through organizational programs, personal wellness pursuits, and individual cognitive and relaxation techniques.

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2K views

Stress

The document discusses stress, defining it as a state of tension experienced due to extraordinary demands. It describes stress as either constructive or destructive for individuals and organizations. Sources of stress include work factors like task demands and relationships, as well as non-work and personal factors. The General Adaptation Syndrome describes the body's alarm, resistance, and exhaustion response stages to stressors. Effective stress management involves preventing or coping with stress through organizational programs, personal wellness pursuits, and individual cognitive and relaxation techniques.

Uploaded by

bungcuf
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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STRESS

5 OB-hilms 1
What is stress?

Is a state of tension experienced by


individuals facing extraordinary
demands, constraints, or
opportunities

5 OB-hilms 2
Other definitions:

• Stimulus
• Response
• Response - stimulus
• Working

5 OB-hilms 3
Stress and Performance
• Constructive stress (eustress): is
stress that acts in a possitive way
for the individual and/or the
organisation.

• Destructive stress (distress):is


stress that acts in a dysfuctional way
for the individual and/or the
organisation.
5 OB-hilms 4
• Constructive stress Destructive stress
High

Individual Performance

Low H igh
Stress Intensity

5 OB-hilms 5
Sources of stress
• Stressors: are things that cause stress ( for example:work, non-
work and personal factors)
Work Factors:
•task demands
•role dynamics
•interpersonal relationships
•career progress

Personal Factors:
Non-Work factors : •Needs
•Family Job STRESS •Capabilitues
•Economics •Personality
•Personal affairs

Potential consequences
For the organisation:
For the individual:
•decrease performance,
•behavioral
morale and motivation
•psychological
•increased turnover
•medical problems
and absenteeism

5 OB-hilms 6
The General Adaptation
Syndrome (GAS)
• Selye:
– general: because stressors had an effects on
several areas of the body
– adaptation: stimulation of defenses designed
to help the body adjust to or deal with
stressors
– syndrome; indicates that individual pieces of
the reaction occur more or less together

• alarm - resistance - exhaustion


5 OB-hilms 7
Stress and Work:A working
Model
Demografic/ Consequences or effect
Stressors at Work behavioral
Subjective:
anxienty
Physical Environment Behavioral:
stressors accident proneness
Psychological or
physical
experience or Cognitive:
Individual inability to make sound decisions
Stressors stressors
at Work perception
of excessive
demand on the
person Physiological:
increased blood pressures
Group stressors
Health-physical and mental:
coronary heart disease
Organisational Cognitive/
stressors affective Organisational:
lower productivity

5 OB-hilms 8
Effective Stress Management
• Stress management: is the ability to
prevent or cope with stress and maintain wellness

• Preventing or coping with stress:


– Stress prevention involves taking action to prevent the
emergence of stress that becomes destructive.

• Organisational programs:
• empowerment and participation
• job re-design
• goal setting
• communication
• selection, placement, and training
5 OB-hilms 9
Personal wellness and stress management
• Personal wellness:is the pursuit of your physical and
mental potential through a personal health promotion
program.
– smoking
– weight
– diet
– alcohol use
– physical fitness
• Clinical programs:
– diagnosis
– treatment
– screening
– prevention

• Individual approach to Stress:


– cognitive techniques:thought, expectations, beliefs,
assumptions
– Relaxation: peacefulness
– Meditation
5 OB-hilms 10
– Biofeedback:using computer

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