The document discusses market research, emphasizing the importance of accurate data collection and various data gathering techniques. It highlights surveys, interviews, and focus groups as primary methods for collecting data, providing guidelines for effective questionnaire design and interview strategies. Additionally, it offers tips for organizing and challenging assumptions during data collection.
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3 Market Resarch
The document discusses market research, emphasizing the importance of accurate data collection and various data gathering techniques. It highlights surveys, interviews, and focus groups as primary methods for collecting data, providing guidelines for effective questionnaire design and interview strategies. Additionally, it offers tips for organizing and challenging assumptions during data collection.
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M A R K E T R E S E A RC H
OBJECTIVES
•Discuss market research
•Know the meaning of data gathering •Identify the different data gathering techniques • In your own opinion what is Market Research?
• Give at least three data gathering
techniques and explain. DATA COLLECTION
is the most valuable tool of any
type of research study. Inaccurate data collection may cause mistakes and ultimately lead to invalid results. TIPS IN GATHERING DATA
• Organize collected data as soon as it is available
• Know what message you want to get across and then collect data that is relevant to the message • Collect more data • Create more data TIPS IN GATHERING DATA
• Regularly run experiments or collect data
• Challenge your assumptions • Set reasonable expectations • Take note of interesting or significant data D ATA C O L L E C T I O N TECHNIQUES SURVEYS
• the most common way to gather
primary research with the use of questionnaires or interview schedule. • These can be done via direct mail, over the phone, internet (e.g. Google) or email, face-to-face or on Web (e.g. Skype or Viber). When designing or constructing your own research questionnaire, remember the following guidelines. (Edralin, 2016)
•Keep it simple as possible.
•Make sure it is clearly appealing and easy to read. •Cluster or block related questions. •Move from complex questions to more specific questions. • Make sure questions are concise and easily understood. • Avoid questions that are difficult to answer. • Make sure any response scales used are consistent with categories that are mutually exclusive. INTERVIEW • one of the most reliable and credible ways of getting relevant information from target customers. • It is typically done in personal between the researcher/entrepreneur and a respondent where the researcher asks pertinent questions that will give significant pieces of information about the problem that he will solve. • The interview is also helpful even when the business has already started because the customers’ feedback provides the entrepreneur a glimpse of what the customers think about the business. • Interviews normally last from 15 to 40 minutes, but they can last longer, depending on the participants’ interest in the topic. • In a structured interview, the researcher asks a standard set of questions and nothing more (Leedy and Ormrod, 2001). A . PERSONAL the traditional method of INTERVIEW conducting an interview. It allows the researcher to establish relationship with potential participants and therefore gain their cooperation. A . PERSONAL It generates highest INTERVIEW response rates in survey research. They also allow the researcher to clarify indefinite answers and when necessary, seek follow-up information. B. TELEPHONE less expensive and less INTERVIEW time consuming, but the disadvantages are that the response rate is not as high as the face-to- face interview, but considerably higher than the mailed questionnaire. C. FOCUSED GROUP • is an excellent method for DISCUSIION generating and screening ideas and concepts. • It can be a moderated group interviews and brainstorming sessions that provide information on user’s needs and behaviors. WHAT TO CONSIDER • The length of the session is between 90 and 120 minutes. • 8 to 10 participants per group. • Assign an expert moderator / facilitator who can manage group dynamics. • Use a semi-structure or open-format discussion. • Strive for consistency in the group’s composition (for example, it may not be advisable to have business customers and retail customers in the same focus group, their needs are very different).