Quality Assurance

Procedure
Group of schools
Current QA procedure and way forward for QA

Principals and teachers are a

part of Quality Assurance (QA) Distribution of QA team
team. Their experience gives (1 QA head and
them good level of minimum 3 members)
understanding into various throughout each region
aspects of the school is required

Need for yearly Areas analyzed by QA

planning and scheduling members are different
of Review in different across zones.
schools

Remarks and feedback Review is more

for QA Review are experience based and
individual centric and less outcome based
qualitative

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Types of review

Standard review
All educational standards subject
to review
(Student achievement, teaching
and learning, Students’ personal
and social development, meeting
students’ needs, Digital learning)

Short review
Review will focus on the Types of
specific identified areas
review

Full review
All Educational and Operational
Standards will be subject to Review

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Schedule of the review- Areas to be covered
for short review

September-November
Areas Covered
Digital learning, Training of
teachers, Syllabus completion
for boards

June-August December-February
Areas Covered Areas Covered
Result of the school, Activity Parent engagement, Syllabus
planner, extra curricular completion for boards,
activities, Syllabus completion remedial classes
for boards

March-May
Areas Covered
Conduction of examinations,
Admission Process,
Recruitment, maintenance of
records, Syllabus completion
Key Highlights for boards

 Minimum 1 full review and 1 standard review will happen every 3 months for each school. The QA team may
take surprise reviews between these 3 months from time to time
 The QA Team will be responsible for conduction the full review
 The short review will happen between these 3 months
 After every QA review, the school has to submit the action plan in 1 week to the C.O. (after a having a
discussion with the QA lead regarding the actions and timeline proposed

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Length of Review and Size of Review Team

Number of Short review Standard Review Full Review

students in
the school

Days No. of Days No. of reviewers Days No. of reviewers

reviewers

<500 0.5 2 1 2 1.5/1 2/3

501-1000 0.5 2 1 2 1.5/1 2/3

1001-2000 0.5 3 1 3 1.5/1 2/3

2001<3000 1 3 1 3 1.5/1 ¾

3001-4000 1 3 1 4 1.5/1 ¾

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Indicative Schedule of Standard & Full Review

►Principal
acknowledges report
and sends the action plan to QA
< 2 weeks after review team 6
►Lead Reviewer sends draft
report to CO/Head of QA team
5 for approval < 1week after Review
►Lead Reviewer and/or Team
gives oral feedback to the
End of Review` school Principal 4
►Timelines adhered to classroom
observations, interviews, book
3 reviews and review of the
operations and infrastructure,
During the Review
►Areas & time spend in each
area of review for all Reviewers
< 1 week before Review agreed by Lead Reviewer 2
►Notifyschool of Review, its
scope and agree dates (planned
1 review) >4 weeks before the Review

►Select lead reviewer and review

team

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Scoring Scale

Outstandin Acceptable
g
8/7 4/3

6/5 2/1

Good Unacceptab
le

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1. Student Achievement

► Curriculum Expectations
Student • Attaining standards above curriculum
Attainment standards by performance in co curricular
examinations (co curriculum exam
in register)
Academics ► National Standards
• Attaining standards above national
standards by comparing board result with
national result
• Attainment over time
• Results over a four year period
Overall ► Overall progress of students
progress • Progress in unit tests and per boards
and value ► Progress of lessons
added • Progress in class tests
► Progress in subjects
• Attainment in all subjects

Accomplish
► Participation of students in extracurricular
activities
ment in • Observing the competitions register
extra
► Club activities and no. of students engaged
curricular
activities
• Observing the club register
► Efforts from school to encourage extra curricular
activities
• Interview with principal and teachers
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2. Teaching and Learning

► Target setting of individuals

Progress of • Monitored by marks in preparatory
individual and classes
group of Monitoring of group of students
students • Attainment and progress of different
student groups: Eg. Students with
special needs – by checking
counsellor and special education
teacher records

Quality of ► Outcomes of lesson observations

teaching • Outstanding, good, acceptable and
and unacceptable lessons
learning • On the basis of observation of
classes during the review and
looking at supervisor’s report

► Outcomes of teachers’ lesson plan

• Consistent quality of lesson plans
Planned ► Differentiated and personalized planning
Outcomes • Through observations from lesson
plans
► Expectations and challenge
• Discussions with the teachers and
principal of the school

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2. Teaching and Learning

► Expert teacher knowledge

Teacher • Knowledge of subject – Result of the
students, subject training attended
knowledge and class observations
• Knowledge of teaching methods –
observing the teaching aids in
lesson plans

Effective ► Use of resources

use of • Efficient teaching aids
available • Effective use of Ed-Tech like smart
resources boards and MCB

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3. Students’ personal and social development

► General conduct around the school

Code of • Behaviour, self discipline, respect
conduct and cooperation
► Conduct between teachers, support staff
and students
► Conduct between students

► Attendance and punctuality

Motivation, ► The classroom learning culture
work habits • Cognitively vibrant place
and • Shared belief in importance of
enthusiasm learning
► Student approach to learning
• Initiating improvements and helping
peers

► Environmental stability
• Protection of resources
Understandin • Participation in social activities
g of social
► Helping the community
aspects
• Sensitization towards helping the
community and those in need

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4. Meeting student needs

Curriculum ► Curriculum breadth and balance

design • Broad and balanced curriculum
• Relevant to the students
• Clear progression route for all
abilities
• Observed in lesson plan of the
teacher and class observations

Assessment
► Assessment for learning
• Integration into teaching through
Class tests and assignments
► Teacher planning
• Aligned with outcomes
• Clear criteria and standards

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5. Leadership and management

► Staff Objectives
Performanc ► Observation of staff
e ► Support for personal and professional
Managemen growth
t • Continuous feedback and training

► Provision of resources
Administrati • Updated inventory and well
on and managed resources
resources ► Effective use of resources
• Proper alignment and utilization of
resources

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5. Leadership and management

► Self evaluation
Self evaluation ► Involvement of stakeholders in continuous
and quality improvement
assurance • Leadership, parents, faculty and
students
• Proper escalation of forms and
issues
► Evidence of student achievement
• Observed through overall development
of the students in the school

Managemen ► Confidence, motivation and enthusiasm of

t of staff staff
► Optimization of stakeholders skills and
talents
• Bring together Quality and skills of
staff
► Succession planning

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6. Digital Learning

► Digital innovation
Student • Creative thinking
digital • Development of innovative products
competency and processes
► Digital tools
• Application of digital tools by
students
► Higher order learning skills
• Conduct research and manage
projects

Enhancing
► Professional practice
Digital • Effective use of digital tools and
resources by teachers
delivery
• Digital training of teachers
► Digital learning environment
• Environment that enhances learning,
creativity and innovation
• Application of the digital knowledge

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7. Parental Engagement

Accessibilit ► Parental Feedback

y and • General feedback on key features of
Support the school
• Taking actions based on common
feedback
► Parental strengths are identified and used
effectively
• Identification of strength of parents
and maintaining records

► Addressing Parents’ concern

Parental • Closing the most concerns within the
Engagemen school in a short duration of time
t Activities • Escalation of concerns with medium
and high severity
► Parental engagement programs
• Events, open houses, PTA Meeting
and Orientation
► Reporting to parents
• Continuous reporting to parents by
the school

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8. Infrastructure and maintenance

► Entrance of the school

► Classrooms
• Positive teaching environment
• Clean and well maintained
Infrastructur
► Labs and playgrounds
e of the
school
• Checked regularly for stock and
inventory
► Library
► Medical Room
► Canteen

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9. Document and Record Maintenance

► Record and Report Maintenance

Document • All schools records are properly
and Record assigned and maintained
Maintenance ► Dashboard Maintenance
• Timely generation and updating the
dashboard forms regularly
► Maintaining and updating the forms
• Reference number wise
documentation and proper
escalation of forms`

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10. Admin and Operations

Admissions ► Registrations in the school

► Interview with admission in charge
and looking at admission data
► Conduction of admission process
► Interview with admission in charge,
PRO and Principal

Recruitment
► Conducting the recruitment process
► Interviews with the Principal
► Vacancy in the school
► Data from the dashboard form

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