module-5-3
module-5-3
Unit 5: LEADERSHIP
Date & Time :
K.SANKARA NARAYANA
Assistant Professor
Department of Mechanical
GITAM Institute of Technology (GIT)
Visakhapatnam – 530045
• Definitions &
PRINCIPLES Management process
OF • Management
MANAGEMENT
principles
• Management theories
• Leadership factors
• Leadership styles
LEADERSHIP
• Leadership theories
1
• Leadership Principles
2
• Leadership styles
3
• Leadership theories
• Factors effecting
4
leadership styles
LEADERSHIP PRINCIPLES
1 - Show Interest/Develop relations (i.e. Frequent personal contact, LISTEN to others,
Keep an open and honest attitude, Take time to learn & understand other people’s needs,
value to others, Never force a personal agenda, Offer suggestions to help others solve their
OWN problems)
2 - Positive Approach (i.e. Plan before you speak, Give “benefit of the doubt”, Avoid
jumping to conclusions, Consider other’s point of view and emotional state, Keep negative
emotion out of discussion)
3 – Complaints (i.e. View complaints not as personal criticism, but as valuable feedback
and suggestions)
4 – Promises (i.e. Make few promises, and keep them! )
Department of CSE, GIT
EHS 301 and ENGINEERING ECONOMICS AND MANAGEMENT
5 - Get the Facts (i.e. Examine all facets of a situation,
Evaluate evidence, Allow everyone involved to express viewpoint)
6 - Discussion Basis (i.e. Keep it like discussion, Stick to the subject & Listen respectfully,
Do not loose temper).
7 - Design an Approach & Why
8 - Admit Mistakes (i.e. Recognize no one is perfect)
9 - Reasonable Expectations (i.e. Present fair/realistic expectations, Listen completely to
any objections)
10 - Be Prompt
11 – Compliment (i.e. Always give recognition where deserved)
12 - Prepare for Change (i.e. Prepare others in advance for changes affecting them)
Situation -all are different, use judgment to determine best course of action
Department of CSE, GIT
EHS 301 and ENGINEERING ECONOMICS AND MANAGEMENT
The Most Important Words
The six most important words: "I admit I made a mistake."
The five most important words: "You did a good job."
The four most important words: "What is your opinion."
The three most important words: "If you please."
The two most important words: "Thank you,"
The one most important word: "We"
The least most important word: "I“ - Author unknown
LEADERSHIP QUALITIES
Dynamic, Popular, Powerful, Influential, Adored, Motivators, Terrifying, Humble,
Intelligent, Witty, Dictator, Selfless, Keep up commitments, Ability to take risk, Focus on
People, Do the right things, Be trustworthy.
Autocratic leadership calls for vesting of the power of decision making in the leader with
little or no consultation of subordinates. In contrast, democratic leadership allows
employee participation in varying degrees for work accomplishment through common
consent or consultation. Autocratic leadership is based upon close supervision, clear and
specific instructions and commanding orders of the superior. It encourages quick
decision and making prompt action fosters unity of direction, avoids splits into factions
and guides the recalcitrant and less competent subordinates towards better work
accomplishment. Autocratic leadership relies upon lesser degree of delegation. On the
other hand, this type of leadership demoralizes subordinates, retards the growth of their
capacity and lowers the quality of plans.
Department of CSE, GIT
EHS 301 and ENGINEERING ECONOMICS AND MANAGEMENT
LEADERSH
IP
STYLE…..
Democratic
Encourages decision making from different perspectives – leadership
may be emphasised throughout the organisation
Consultative: process of consultation before decisions are taken
Persuasive: Leader takes decision and seeks to persuade others that the
decision
is correct
May help motivation & involvement, Workers feel ownership of the firm & its ideas
Improves the sharing of ideas and experiences within the business, Can delay
decision leadership
Democratic making. requires joint action through the mutual support and concurrence of
subordinates in the plans. Benefits of democratic leadership include greater employee co-
operation, improved formulation of plans because of receiving new ideas and suggestions,
better employee morale, greater understanding of orders an instructions, as well as the
highest personal growth and development. Shortcomings of democratic leadership are
manifested in absence of clear and complete instructions, the fear of unauthorized
alteration or modification of the plan and the employee expectation of participation in all
phases of decision making.
Department of CSE, GIT
EHS 301 and ENGINEERING ECONOMICS AND MANAGEMENT
LEADERSH
IP
STYLE…..
Laissez-Faire:
‘Let it be’ – the leadership responsibilities are shared by all
Can be very useful in businesses where creative ideas are
important
Can be highly motivational, as people have control over
their working life
Can make coordination and decision making time-
consuming and lacking in overall direction
Relies on good team work
Relies on good interpersonal relations
Paternalistic
Leader acts as a ‘father figure’
Contingency Theory
Leadership as being more flexible – different leadership styles used at
different times depending on the circumstance.
Suggests leadership is not a fixed series of characteristics that can be
transposed into different contexts
May depend on:
Type of staff
History of the business
Culture of the business
Quality of the relationships
Nature of the changes needed
Accepted norms within the institution