ICITSS PROGRAMME

SUBMITTED BY: SUBMITTED TO:

Group No-2
Mr. Gauri Shankar
ICITSS BATCH NO-199
Mrs. Deepa Verma
Batch timing – 2:00 pm to 8:00 Mrs. Aanchal Bishnoi
pm Mr. Raman Deep
LAXMI NAGAR Singh
Mrs. Bhawna Garg
ROLL NO. NAME REGISTRATION NO.

11 DRISHTI KANSAL NRO0549227

13 ISHIKA VERMA NRO0550164
14 KHUSHI SHARMA NRO0513896
15 LUCKY VERMA NRO0555926
16 MANAV VERMA NRO0544958
17
18 NAVYA GARG NRO0555288
19 NIKHIL KUMAR CRO0770993
20 RACHIT GARG NRO0539756
Robotic Process
Automation
 ACKNOWLEDGEM
ENT
We want to express our heartfelt gratitude and appreciation to all the
individuals who have contributed to the successful completion of our
group project.
We would also like to thank our professor for their guidance and support.
Their expertise and mentorship have been instrumental in shaping our
project and pushing us towards excellence.
We are thankful to our principal for giving us the opportunity to work on
this project.
We want to thank our fellow group members for their hard work,
dedication, and cooperation throughout the project. Each team member
played a crucial role, bringing unique skills and perspectives, greatly
enriching our work.
We are truly grateful for the collaboration, guidance, support, and
resources provided. Thank you all for making this project a fulfilling and
rewarding experience.
 Index
 What is RPA?
 Evolution of RPA
 RPA Vs Traditional Automation
 Why RPA is used?
 Benefits of RPA
 Application of RPA
 Components of RPA
 Steps Involved in RPA
 Types of RPA
 RPA tools overview
 RPA use cases
 Advantages and Disadvantages
 RPA Governance
 RPA in Business
 Top RPA Vendors
 RPA challenges
 Future of RPA
 RPA integration with other technologies
 What is
Robotics?
• Robotics is the combination of engineering, science and
technology that produces a machine called robot.

• Robotics is a domain where people work with the

development and use of robots.

• It is mostly used as an alternative of human beings in various

works.

• Robotics plays a crucial role in automation,

improving efficiency, safety, and productivity
across various industries, including manufacturing,
healthcare, logistics, and exploration.
 What Is Robotic Process Automation
(RPA)?
Robotic process automation (RPA) is the use of
software with artificial intelligence (AI) and
machine learning capabilities to handle high-
volume, repeatable tasks that previously required
humans to perform. These tasks can include
queries, calculations and maintenance of records
and transactions.

RPA technology, sometimes called a software

robot or bot, mimics a human worker, logging into
applications, entering data, calculating and
completing tasks and logging out.
EVOLUTION OF RPA
ROBOTIC TRADITIONA
PROCESS L
AUTOMATION
There is no need to change the
AUTOMATIO
It necessitates certain modifications
infrastructure or processes already in place
01 N
to the current IT architecture.

It has the ability to automate repetitive, The capacity to imitate human behaviour is
rule−based processes.It imitates human not included. It solely runs the predefined
tasks. programmed commands
02
To use Traditional Automation for automating
Without any prior programming experience,
functionalities, users must possess
a user can begin using RPA.
programming skills.
03
RPA offers simple and rapid installation. Longer processes include creating tests
and feasibility studies and takes months
Process driven – takes less time
to establish
04
RPA is a more effective choice because More time, effort, and a sizable workforce
it allows for immediate improvement. are needed for traditional automation.
05
WHY RPA IS USED ?
RPA is used to automate repetitive, rules based
work tasks that rely on digital data.
These tasks include queries, calculations, creating
and updating records, filling out forms, producing
reports, cutting and pasting and performing other
high-volume transactional tasks that require moving
data within and between applications

By leveraging RPA, organizations can streamline

processes, improve performance, and achieve
significant cost savings.
RPA aims to improve efficiency, boost productivity
and save money by assisting with -- or entirely
replacing -- the routine and error-prone digital
processing tasks still done with human labor at many
companies.
 Let’s Delve into the necessity o
using RPA
1.COST SAVINGS
RPA delivers substantial cost savings by automating processes that
were traditionally performed manually.
RPA in human resources involves the deployment of software robots
.
2.HUMAN RESOURCES that perform monotonous and high-volume candidate and
employment data management faster efficiency.

3.IT MANAGEMENT RPA helps in monitoring and administration of an organization’s

information technology systems: hardware, software and networks.
RPA security focuses on safeguarding robotic process automation
4.HIGHER SECURITY systems from threats. It's about ensuring that bots are secure and
reliable and prevent unauthorized access.
From reducing the risk of errors to saving time and
5.BETTER PRODUCTIVITY resources, RPA offers a comprehensive solution that standardizes
processes and enhances overall productivity.
Humans are prone to make errors, especially when dealing with
6.QUALTY & ACCURACY monotonous tasks. RPA bots, on the other hand, follow precise
instructions, eliminating the risk of errors.
RPA bridges the gap between multiple systems to enable nearly
7.CUSTOMER SERVICES real-time updates and better customer experience.

Automates data gathering from various sources for timely

8.EFFECTIVE ANALYTICS acces.Enhances data quality by correcting errors and removing
 BENEFITS OF RPA
24/7 AVAILABILITY INCREASED
RPA can work around the clock EFFICIENCY
RPA automates repetitive tasks,
Without breaks , ensuring Allowing processes to run faster
Continuous productivity
Than manual intervention

BETTER COMPLIANCE BETTER CUSTOMER

Robots follow predefined rules ,
Making it easier to maintain EXPERIENCE
Compliance with regulatory RPA ensures quicker response
requirements Times for customer inquiries &
Order processing , result in fewer
Mistakes improving customer
Satisfaction

AGILITY AND PROCESS STANDARDIZATION

FLEXIBILITY RPA ensures processes are
RPA can be adapted quickly Standardized and
To changes in business process Followed uniformly
For new technology
requirements
 BENEFITS OF RPA – EMPLOYEES’
PERSPECTIVE
RPA enables employees to move away from tedious tasks , creating a more
dynamic,fulfilling and efficient work environment
ENHANCED BETTER OPPORTUNI
INCREASED GREATER
CREATIVITY JOB TY
FOCUS ON WORK
& SECURITY FOR SKILL
STRATEGIC LIFE
INNOVATION DEVELOPME
TASKS BALANCE
Using RPA & NT
Employees the
RPA Automation
can Skills needed Employees
automates can help
Use time to can
repetitive & manage
saved Manage it Shift from
Monotonous workload
From routine make manual
Tasks , efficiently ,
Tasks to focus Employees routine
allowing Leading to
More on more Tasks to
Employees to better work
creative adaptable Requiring
focus on more Life balance
problem To changing higher skills,
challenging by
solving Job Allowing for
Work Reducing
& innovation requirement, career growth
Overtime
Improving job & learning
Security opportunities
APPLICATIONS OF ROBOTICS PROCESS
AUTOMATION
ACCOUNTING : Organisations can use RPA for invoice processing , reconciliation, tax calculations, reporting &
budgeting.

HEALTHCARE : Medical organizations can use RPA for handling patient,

record,
claims, customer support, account management, biling , reporting & analysis
SUPPLY CHAIN MANAGEMENT : RPA can be used for procurement ,
automating order processing & payments monitoring , inventory levels &
tracking shipment.

BANKING & FINANCIAL SERVICES : Automates various process like

Account reconciliation , loan processing , fraud detection , & transaction
monitoring.

E- COMMERCE OPERATIONS : RPA can automate e- commerce

processes such as order fulfilment inventory updates & customer
interactions.
Steps Involved in RPA
 Implementing Robotic Process
Automation (RPA)
1. Identify the Process to Automate
• Assess business processes: Identify repetitive, rule-based tasks that are
time-consuming and prone to human error. In the CA field, these could
include tasks like data entry, reconciliations, invoice processing, tax
calculations, financial reporting, and compliance checks.
2. Define Process Requirements
• Document workflows: Before automating, it’s important to document the
current process, including all tasks, decisions, and exceptions.
• Process standardization: Ensure that processes are well-defined
and standardized. Automation works best when processes are predictable
and stable.
3. Select RPA Tools
• Choose appropriate RPA software: Some popular RPA tools include
UiPath, Automation Anywhere, Blue Prism, and Pega. The selection depends
on the complexity of the process, integration needs, and budget.
4. Design the Automation Solution
• Develop the bot's workflow: Using the RPA software, design the
automation based on the documented process. This may involve
setting up tasks such as logging into accounting software, extracting
data, performing calculations, and generating reports.
5. Develop the RPA Bot
• Create the robot: With the help of RPA development tools, create
the bot based on the design. This step involves programming the bot
to replicate human actions, such as clicking buttons, entering data,
and navigating applications.
6. Test the Automation
• Run pilot tests: Test the RPA bot with real data in a controlled
environment to ensure it works as expected. Ensure that the bot
performs the tasks accurately and efficiently.
• Identify and fix issues: If errors are identified, fix them by
adjusting the workflow or programming logic.
7. Monitor and Maintain the Bot
• Ongoing monitoring: Regularly monitor the bot to ensure it
continues to work as expected. Any changes in the underlying
systems or business processes may require updates to the bot.
• Continuous improvement: Look for areas of improvement, such as
expanding the automation to other tasks or refining the bot to
handle exceptions more effectively.

8. Scale Automation
• Expand automation: Once initial automation is successful, look to
automate more complex processes or scale the solution across other
departments or areas of the business.
 Hybrid RPA is a combination of attended and unattended RPA,
providing a flexible automation approach that balances human
intervention with full automation. It enables seamless collaboration
between bots and employees to maximize efficiency and productivity.

How It Works:
•Human users interact with Attended Bots for tasks requiring manual input.
•Attended Bots assist in real-time, automating parts of the task while the
user makes decisions.
•Unattended Bots work in the background, handling high-volume, rule-based
tasks independently.
The process flows between attended and unattended automation
based on complexity.

Hybrid RPA is the future of intelligent automation, bridging the

gap between human expertise and robotic efficiency.
 RPA
CHALLENGES
 TECHNICAL
CHALLENGES:
1. Integration with Existing Systems : RPA
works best with structured data and may
require additional technologies like AI or
OCR (optical character recognition) to
process unstructured datasets.
2. Scalability : Scalability may be particularly
challenging for smaller organizations that
can’t afford to throw extra robots at the
increasingly demanding processes infinitely.
3. Infrastructure : The infrastructure must also
be stable to allow bots to work reliably
around the clock
4. Long-Term Maintenance and Monitoring :
The RPA tool will accumulate bugs, or a
database can reach its capacity, leading to
memory overflow.
 Business
Challenges :
1. Change Management : If company
ignore the people relevant to the
automated processes, company will
likely face fear or even outright aversion
to the new technology.
2. Employee Resistance and Retraining :
Using RPA in daily work needs constant
communication and training in new,
often technical skills.
3. Process Identification and Prioritization :
Just because a process can be
automated does not mean it should be.
4. Cost and ROI Analysis : Early RPA
failures have a lasting impact on future
automation adoption, as decision-
makers within the company will be less
willing to invest in solutions that
previously didn’t deliver the expected
results
 Enhanced AI Integration:RPA will increasingly incorporate AI and
machine learning, enabling intelligent automation that can
handle unstructured data and make decisions.
 Broader Industry Adoption: RPA will expand beyond traditional
sectors into healthcare, education, and even creative industries.
 Hyperautomation: Organizations will adopt end-to-end
automation by combining RPA, AI, and other technologies for
seamless workflows.
 Scalability and Flexibility: RPA tools will become more
adaptable, allowing for easier scaling to meet business
demands.
 Increased Workforce Collaboration: RPA will augment human
roles, leading to a collaborative workforce where humans focus
on creativity and strategy while bots handle repetitive tasks.

FUTURE OF RPA
 RPA in Business

Robotic Process Automation (RPA) in business refers to the use of

software robots or “bots” to automate repetitive and mundane tasks.
This technology enhances business operations by improving efficiency,
reducing human error, and cutting operational costs. RPA is typically
used in areas like data entry, invoice processing, customer service,
payroll management. By automating such processes, businesses can
free up their human workforce to focus on more strategic and creative
tasks.

Implementing RPA helps businesses scale operations quickly, as robots

can work 24/7 without breaks. This leads to faster turnaround times and
improved productivity. Additionally, RPA enhances accuracy, as bots
follow predefined rules and eliminate human error.
 RPA in Business

The technology also ensures compliance with regulations by maintaining

consistent procedures and records.
RPA can be applied across industries such as banking, insurance,
healthcare, and retail.

It integrates easily with existing IT infrastructure and can be scaled as

per business needs. Furthermore, RPA leads to cost savings by reducing
labore costs and minimizing the need for manual intervention.
In the long run, RPA provides businesses with a competitive advantage
by enabling faster decision –making, better customer experiences, and
higher operational efficiency.
 Top RPA Vendors

• Automation Anywhere Inc. provides an enterprise digital workforce

platform geared toward procedure-to- pay, quote-to-cash, HR, claims
processing and other back-office processes.

• Blue Prism focuses on providing organizations in regulated

industries with more agile virtual workforces, offering desktop-
aligned robots that are defined and managed centrally.

• Edge Verve Limited, an Infosys company, helps enterprises

modernize customer service, improve business processes and
enhance operational productivity.
 Top RPA Vendors

HelpSystems enables companies to streamline IT and business

operations by automating tasks and workflows without the need to
write code.

UiPath offers an open platform to help organizations efficiently

automate business processes.

Workfusion combines robotics, AI-powered cognitive automation and

workforce orchestration to automate enterprise business processes.
 Advantages and Disadvantages of RPA

Pros Cons
• Cost Efficient • Installation Cost
• Hands-free convenience • Complexity
• Save Time with Automated Tasks • Setup and Configuration
• Manage Multiple Devices • More Technical Security
• Less errors compare to humans Threats

• Notifications in case of trouble • Increases unemployment

• Reduces Workload • Privacy Concerns

• Maintenance & Repair Issues
 RPA GOVERNANCE

 WHAT??

RPA governance refers to the framework of rules, policies, and procedures that guide the
planning, development, deployment, and ongoing management of Robotic Process
Automation (RPA) initiatives, ensuring alignment with business goals and best practices.
 BENEFITS

a. Improved alignment with business goals.

b. Enhanced process quality and consistency.

c. Reduced risks and issues.

d. Better resource allocation and management.

e. Easier scaling of RPA solutions.

f. Increased transparency and accountability.

 Key
Areas
1. RPA Strategy: Defining the overall vision and objectives for
RPA within the organization.
2. Governance Structure: Establishing roles, responsibilities,
and decision-making processes for RPA initiatives.
3. Change Management: Managing changes to RPA bots and
processes effectively.
4. Risk Management: Identifying and mitigating potential risks
associated with RPA.
5. Performance Management: Monitoring and evaluating the
performance of RPA bots and processes.
6. Audit and Compliance: Ensuring that RPA initiatives comply
with relevant regulations and internal policies.
THANKYO
U