Restaurant Reviews Dataset:

Customer reviews and ratings

for restaurants

TEAM MEMBERS:
SNIGDHA SAI PALAGIRI(20221CSE0249)
MISBA AIN(20221CSE0256)
SUPRAJA POSINA(20221CSE0266)
PUPALATHA S(20221CSE0258)
 INTRODUCTION
 The main objective of Restaurant Reviews Dataset: Customer reviews
and ratings for restaurants is by analyzing the reviews of restaurants
and categorize them in some aspects so that a user can easily know
about the restaurant.
 These datasets encapsulate a wealth of details, including textual
reviews, numerical ratings, restaurant metadata (such as location,
cuisine type, and price range), and sometimes even sentiment
analysis.
 By exploring reviews and ratings, diners can discover hidden gems,
avoid potential disappointments, and share their own dining
experiences to contribute to the collective knowledge of the food-
loving community.
Flow diagram of the proposed method

Phase 1: This phase deals with the

collection
of the right dataset for classification and
sentiment analysis.
Phase 2: This phase deals with the aspect
classification and preprocessing part for
sentiment analysis. It includes stopwords
removal, POS tagging, lemmatization,
stemming, etc.
Phase 3: It is the final phase where we are
going to do the sentiment prediction. The
analyzed results and sentiments are to be
displayed using front-end technology.
During the whole process, we keep on
updating the review database.
 DATA SET
Sl No. Name User Rating Reviews Year

1 The peach door 4.7 17350 2016

2 Corner cafe 4.6 2052 2011

3 Drive in 4.7 18979 2018

4 Barista 4.7 21424 2017

5 Cloud 9 4.8 7665 2019

6 Rockings 4.4 12643 2011

7 Brighthouse 4.7 19735 2014

8 Dome cafe 4.7 19699 2017

9 Warmoven 4.7 5983 2018

10 Cafe naturals 4.5 5153 2018

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4.35 4.4 4.45 4.5 4.55 4.6 4.65 4.7 4.75 4.8 4.85

The peach door Corner cafe Drive in Barista Reviews

Cloud 9 Rockings Brighthouse Dome cafe
Warmoven Cafe naturals
Analysis &
Visualizations
EXPLORATORY DATA
ANALYSIS AND INFERENCES
SWOT ANALYSIS
 CONCLUSION
 Through the analysis of customer reviews and ratings, restaurants can
gain actionable insights to enhance their offerings, improve the overall
dining experience, and drive customer loyalty. Despite the strengths of
restaurant reviews datasets, including their richness, real-time nature,
and large-scale data availability, it's crucial to acknowledge and
address their limitations, such as bias, sparse data, and lack of context.
 continued research and analysis of restaurant reviews datasets will
play a vital role in shaping the future of the dining industry, driving
innovation, and ensuring customer satisfaction remains at the forefront
of restaurant operations.
 REFERENCE
• KAGGLE
• RESEARCHGATE
• CASTRONOVA, E. (2005).
SYNTHETIC WORLDS:
THE BUSINESS AND
CULTURE OF ONLINE
GAMES. CHICAGO: THE
UNIVERSITY OF CHICAGO
PRESS.
THANK YOU