Management

Ahmad Khalid , MBA

Do you know what is Management?

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MANAGEMENT

A set of activities including:

 Planning,
 Decision making,
 Organizing,
 Leading, and
 Controlling
directed at an organizations resources (human,
financial, physical and information) with the aim
of achieving organizational goals in an efficient
and effective manner.
MANAGEMENT FUNCTIONS

1. Planning & Decision Making

2. Organizing & Staffing
3. Leading & Motivating
4. Controlling & Feedback
1. Planning & Decision Making
• Setting goals
• Deciding how best to achieve them
• Selection of a course of alternative

Planning includes the broadest (vision/ mission)

& the narrowest (activities/tactics) view of
the organization
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 2. Organizing & Staffing

• Organize people
• Organize other resources
• Establish the internal structure of the organization
• Focus on division, coordination and control of tasks
• Focus on flow of information in the structure
• Recruit, train, evaluate & compensate
• Assign tasks and authority

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3. Leading & Motivating

• Motivate your colleagues

• Focus on communication
• Provide leadership
• Encourage group dynamics
• Stimulate discipline

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4. Controlling & Feedback

- Establishperformance standards
- Measure and report actual performance
- Make comparisons
- Take corrective action
When you are a newly appointed manager,
what should be your answer?
1) Should you think you know everything?
2) Should you show everyone who is in-charge?
3) Should you change everything?
4) Should you be afraid to do anything?
5) Should you take time to get to know your people?
8) Should you let yourself be human?
9) Should you protect your people?
10) Should you avoid responsibility for anything?
 Management in organizations

Planning
and decision Organizing
making
Inputs from the environment
• Human resources Goals attained
• Financial resources • Efficiently
• Physical resources • Effectively
• Information resources

Controlling Leading
 The Management Process

Planning and
Decision Making Organizing
Setting the organiza- Determining how
tion’s goals and best to group
deciding how best activities and
to achieve them resources

Controlling Leading
Monitoring Motivating members
and correcting of the organization
ongoing activities to work in the best
to facilitate goal interests of the
attainment organization
 Kinds of Managers by level & area

Levels of Management

Top managers

Middle managers

First-line managers

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Areas of Management
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Sources of Management Skills

Sound educational
base; continued
life-long educational
experiences
Successful
acquisition and
utilization of basic
management skills
Initial job experiences;
continued experiences
through a variety of
job assignments
Management Skills
Robert Katz identified three managerial skills

-Technical: Technical skill involves process or

technique knowledge and proficiency
-Human: Human skill involves the ability to interact
effectively with people
-Conceptual: Conceptual skill involves the formulation
of ideas
 Development of Management Skills

1. Education

2. Training

3. Mentoring

4. Experience

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Who is a better Manager?

1.Confidence in self and abilities

2.Happy with yourself, learning and getting better
3.Extrovert and enjoy people
4.Honest & Straightforward
5.Trustworthy
6.Bringing others in what you do
7.You could lead
8.People feel and notice your presence
 Managers’ Common Mistakes
• Mistake # 1:
– Micromanagement and doing everything yourself
• Winning strategy:
– Learn to delegate, and do not do everything yourself.
– On one hand, you empower your teams to do well by giving
them opportunities to excel.
– On the other hand, you get rid of a part of your job.
– Giving your team more freedom in collaboration and contributing
to project plans will save you time and give you a chance to think
over strategies, set priorities and sequence tasks across your
numerous projects.
– Delegate to cut your routine work!
– But don’t forget to coordinate your team’s actions.

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 Managers’ Common Mistakes
• Mistake # 2:
– Careless Project planning
• Most of the project management mistakes made are due to a lack of
efficient and up-to-date project plans.

• Remember that one of the most important reasons for project

management failures is having project plans sitting on the shelf.

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 Managers’ Common Mistakes
• Winning Strategy:
– Keep your plans realistic and up-to-date
• If you want all of your projects to be completed on
time and on budget, it’s important to check the
progress of
• each of your projects on a daily basis. Review,
Review, Review. Your project team must believe in
their project’s goals and schedule.
• For this to happen, you must update your plans
regularly; otherwise, your plans will turn out to be
useless.

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 Managers’ Common Mistakes
• Mistake # 3:
– Keeping project plans separated from each
other
• Separated project schedules make it extremely
hard for you to figure out task sequences and
priorities across your multiple projects.

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 Managers’ Common Mistakes
• Winning strategy:
– Integrate project schedules
• An integrated project plan will give you a bird’s eye view of
your work.
• Create a master project plan that will include a timeline for
each project.
• This structure should be absolutely transparent, so that it’s
possible to trace any project from a quarterly goal to a daily
task of a team member.
• The master plan will help you to save lots of time, as you’ll
have all the information in one place and at hand.

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 Managers’ Common Mistakes
• Mistake # 4:
– Turning from a project leader into a project secretary
• turning into a robot, constantly copying information back and
forth.
• Do you often find yourself running from meeting to meeting,
calling and sending dozens of e-mails to your team,
requesting status updates or shooting off reminders about
the upcoming deadlines? In this case, it might seem that the
essence of the project management job is just collecting
information and updating the plans.
• Most of your working hours are spent on gathering data and
updating your project schedules.

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 Managers’ Common Mistakes
• Winning strategy:
– Use the right Technology
• When you start a project, and then take on several
more, you’ll need a reliable tool that will help you to
integrate your data.
• Get a tool that will let you to manage an entire
project portfolio, without overloading you with
unnecessary routine activities
• Choose a flexible application/software that will let
you easily keep your plans up-to-date

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 Managers’ Common Mistakes
• Mistake # 5:
– Poor interactions within your team and with clients
• The last, but not least, most common mistake project
managers make when managing multiple projects inefficient
communications.
• Poor communications within a team lead to
misunderstandings and therefore to mistakes in project work.
If your project lacks communication with clients, you and
your client might end up with two different project visions as
a result.
• In any case, miscommunication will result in loss of time and
money, as well as in increasing your stress.

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 Managers’ Common Mistakes
• Winning strategy:
– Enhance Project Communication
• Remember that when your team and clients or stakeholders
are separated by distance, there is a need to put a surplus
effort into communication. Leverage your communication
tools. Listen to your clients, stakeholders and team
members.
• Make your project information and workflow transparent to
them. Pay attention to their feedback.
• It will prevent you from redoing things and will let you meet
the client’s expectations.
• Communication with your team is everything. Monitoring
progress, receiving early warnings of danger, promoting
cooperation, motivating through team involvement -- all of
these rely upon communication.
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 Lessons learned
1. Don’t do everything yourself. Delegate to your team members, but don’t
forget to coordinate their actions. Find the right balance for it.

2. Don’t let your plans sit on the shelf. Keep all the project information in one
place and the project schedules up-to-date.

3. Don’t keep your multiple project plans disconnected. Create a master plan
for all of your projects.

4. Don’t let the project management job become a project secretary job.
Leverage technology and make sure to find the right tool that will perform
your routine operations for you.

5. Don’t neglect flaws in communication with your clients and within your
team. Integrate your communications with project planning to ensure your
project plans are up-to-date.
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Now your experience
???

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Thank you
Any Question?