WL L 1689764077 Critical Thinking and Problem Solving PPT Ver 5
WL L 1689764077 Critical Thinking and Problem Solving PPT Ver 5
Qualitative data
Quantitative data
Using questionnaires
Types of questions
Conducting interviews
Self-reflection
Referencing
Questionnaires
Questionnaires are an effective way of gathering information. What are the
advantages and disadvantages of questionnaires?
Advantages Disadvantages
It is an economical way of
Reliability can be low
gathering information
No personal interaction
which can show feelings of
It can be focused to a
an individual and no
particular area of study
opportunity to ask for
further explanation
Written questionnaires
Online responses
Personal interviews
Online interviews
Step 4: Writing clear questions.
Step 1 should have informed you of what types of questions you can ask.
You could use closed or open ended questions or a combination of both.
Advantages Disadvantages
Does not go deeper than
Easier to collate and
what has already happened
measure
or felt
Online survey applications
Exact answer a respondent
can collate data quickly
wants to give is not
available
Closed question Gives quick results
Too many options may
Easier to ensure
confuse
consistency
Cannot determine if
Easy to compare with other
respondent understands
results
the question
Very flexible
Semi- structured Allows for open ended Time consuming
responses and follow up for
more detail High risk of bias
Questions where interviewees can describe a situation or context: e.g. “Can you describe the last
1. Introductory
time you…?”
question
Follow up what an interviewee has said either by asking about what they have just told you or
2. Follow-up questions
encourage them to continue by nodding, waiting for a moment, or saying “mm”.
Where you ask the interviewee to elaborate, e.g. ‘’Can you give me an example?’’ or ‘’Explain
3. Probing questions
that in more detail.’’
If the description is too general ask a specific question, e.g. ‘’What did you do then?’’ or ‘’How did
4. Specifying questions
that make you feel?’’.
A question that is directly related to your research. This is best used later in the interview after
5. Direct questions
the interviewee has given their opinion.
6. Indirect questions A question where you ask indirectly about thearea of study, e.g. ‘’How do you think other people
view this approach?’’
7. Structuring Where you change the topic to get back to what you want to discuss, e.g.‘’Moving on to…’’
questions
Pausing for a second allows the interviewee a moment to think and a chance to add further
8. Silence
information or detail.
This ensures that you have understood and interpreted an answer correctly. It can be a prompt to
9. Interpreting
elaborate, e.g. An example of this is: “Am I right in thinking that your opinion is…?”
questions
Conducting the Interview
Interview Bias
The interviewer can influence the results of the research project by what is
known as interview bias.
It can happen in many ways:
Example
Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s).
Example
Williams, M., Hopkins G. and Thomas, H. (1996). ‘A Socio-economic Approach to Industrial Strife
in 19th Century Wales’ Review of Welsh Economic History Research, Vol. 19, pp. 219-274.
Twinkl (2023) Women’s World Cup to Break All World Records. Twinkl (online) Available at :
https://www.twinkl.co.uk/newsroom/story/2023-womens-world-cup ( Accessed 20 July 2023)
Self-reflection
This is an important part of the whole research process and helps improve research
in the future. It can be summarised by reflecting on what went well and what could
be improved. There are three areas to self-reflect upon in the research process:
Planning
Problem Solving
Completing Processes
Planning
Reflect on how well you did in relation to your planning. Consider: