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Module 8-Emotional Intelligence. Delantar

The document explains the concept of emotional intelligence (EQ), highlighting its importance in understanding and managing emotions, both personally and in relation to others. It outlines key skills for improving EQ, such as being aware of one's emotions, empathizing with others, managing emotional reactions, and choosing appropriate moods. Additionally, it contrasts passive, aggressive, and assertive responses, emphasizing that assertive communication is often the most effective approach.

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Mark John C. Biana
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11 views

Module 8-Emotional Intelligence. Delantar

The document explains the concept of emotional intelligence (EQ), highlighting its importance in understanding and managing emotions, both personally and in relation to others. It outlines key skills for improving EQ, such as being aware of one's emotions, empathizing with others, managing emotional reactions, and choosing appropriate moods. Additionally, it contrasts passive, aggressive, and assertive responses, emphasizing that assertive communication is often the most effective approach.

Uploaded by

Mark John C. Biana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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You may have heard people mention "IQ" when

talking about intellect and how smart someone is.


IQ stands for "intellectual quotient. " It can help
predict how well someone may do academically.

There are many other kinds of intelligence in


addition to intellect. For example, spatial
intelligence is the ability to think in 3D. Musical
intelligence is the ability to recognize rhythm,
cadence, and tone. Athletic. artistic, and
mechanical abilities are other types of intelligence.
Emotional
intelligence
what is
Emotional
intelligence?
Emotional intelligence is the ability to
understand, use, and manage our emotions.

Emotional intelligence is sometimes called EQ


(or EI) for short. Just as a high IQ can predict top
test scores, a high EQ can predict success in
social and emotional situations. EQ helps us
build strong relationships, make good decisions,
and deal with difficult situations.
One way to think about EQ is that it's part of
being people-smart. Understanding and getting
along with people helps us be successful in
almost any area of life.
Improving Your EQ
Emotional intelligence is a combination of several
different skills:

Being Aware Of
Your Emotions
Being aware of emotions, simply
noticing them as we feel them, helps us
manage our own emotions and
understand how other people feel.
However, some people might go
through the entire day without really
noticing their emotions. Practice
recognizing emotions as you feel them.
Label them in your mind. Make it a
daily habit to be aware of your
emotions.
Improving Your EQ
Emotional intelligence is a combination of several
different skills:

Understanding How
Others Feel
and Why
people are naturally designed to try to
Understand others. Part of Eq able to
imagine how other people might feel in
certain situations. It is also about
understanding why they feel the way they
do. Being able to imagine what emotions a
person is likely to be feeling is called
empathy. Empathy helps us care about
others and build good friendships and
relationships. it guides us on what to say
and how to behave around someone who is
feeling strong emotions.
Improving Your EQ
Emotional intelligence is a combination of several
different skills:

Managing
Emotional
Reactions
managing your reaction means knowing
when, where and how to express
yourself. When you understand your
emotions and know how to manage
them, you can use self-control to hold a
reaction if now is not the right time or
place to express it. Someone who has
good EQ knows it can damage
relationships to react to emotions in a
way that's disrespectful, too intense,
too impulsive, or harmful.
Improving Your EQ
Emotional intelligence is a combination of several
different skills:

Choosing Your
Mood
Part of managing emotions is choosing our
moods. Moods are emotional states that last
a bit. We have the power to decide what
mood is right for a situation. and then to get
into that mood. Choosing the right mood can
help someone get motivated, concentrate on
a task, or try again instead of giving up.
People with good EQ know that moods aren't
just things that happen to us. We can control
them by knowing which mood is best for a
particular situation and how to get into that
mood.
EQ: Under
Construction
Emotional intelligence is something that develops as we get
older. If it didn't. all adults would act like little kids,
expressing their emotions physically through stomping,
crying, hitting, yelling, and losing control!

Some of the skills that make up emotional intelligence


develop earlier. They may seem easier: For example,
recognizing emotions seems easy once we known what to
pay attention to. But the EQ skill of managing emotional
reactions and choosing a mood might seem harder to
master. That's because the part of the brain that's
responsible for self-management continues to mature
beyond our teen years. But practice helps those brain
pathways develop.
Types Of
Responses
Passive response
Behaving passively means not expressing your own
needs and feelings, or expressing them so weakly that
they will not be addressed.

• If Geneva behaves passively, by standing in line and not saying


anything, she will probably feel angry with the girls and herself. If
the ticket office runs out of tickets before she gets to the head of
the line, she will be furious and might blow up at the girls after it's
too late to change the situation.
• A passive response is not usually in your best interest, because it
allows other people to violate your rights. Yet there are times when
being passive is the most appropriate response. It is important to
assess whether a situation is dangerous and choose the response
aggressive response
Behaving aggressively is asking for what you want or
saying how you feel in a threatening, sarcastic or
humiliating way that may offend the other person(s).

• If Geneva calls the girls names or threatens them, she may feel
strong for a moment, but there is no guarantee she will get the
girls to leave. More importantly, the girls and their friend may
also respond aggressively, through a verbal or physical attack
on Geneva.

• An aggressive response is never in your best interest, because it


almost always leads to increased conflict.
assertive response
Behaving assertively means asking for what you want or saying how you
feel in an honest and respectful way that does not infringe on another
person's rights or put the individual down.

• If Geneva tells the girls they need to go to the end of the line because other
people have been waiting, she will not put the girls down, but merely state the
facts of the situation. She can feel proud for standing up for her rights. At the
same time, she will probably be supported in her statement by other people
in. the line. While there is a good chance the girls will feel embarrassed and
move, there is also the chance that they will ignore Geneva and her needs will
not be met.

• An assertive response is almost always in your best interest, since it is your


best chance of getting what you want without offending the other person(s).
At times, however, being assertive can be inappropriate. If tempers are high,
if people have been using alcohol or other drugs, if people have weapons or if
thank
you
very
much

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