Lesson 4 Functions of communication
Lesson 4 Functions of communication
Functions of
Communication
Communication is the process of
exchanging information, ideas,
thoughts, or feelings between
individuals or groups. The functions
of communication describe the
various purposes it serves in
different contexts.
Control
Communication functions to control behavior.
• Example:
1. A small organization such as a family has its house rules which
every member has to follow.
2. The school implements rules which students and other
members of the school community are obliged to follow.
3. The dress code in a business organization serves to dictate the
style dressing among its members, particularly the employees.
Social Interaction
Communication allows individuals to interact with others.
• Example:
1. A students has to talk with his parents regarding his allowance
and school requirements.
2. He has to talk to the driver of the jeep or bus, if not to the LRT or
MRT ticketing clerk.
3. In school, it is inevitable for him not to converse with his teachers,
classmates, schoolmates, school employees and offi cials.
Motivation
Communication motivates or encourages people to live better.
Motivation is either internal or external.
• INTERNAL MOTIVATION comes from within. It is something
personal. For example: A student is motivated to study hard
because of his desires to graduate with honors.
• EXTERNAL MOTIVATION emanates from the outside or from
people surrounding him. For example: A student is motivated to
study hard because of his father's promise to give him an
expensive car once he graduates with honors.
Motivation