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Strategies in O-Wps Office

The document discusses communication breakdowns, identifying various barriers such as physical, linguistic, cultural, and psychological barriers, as well as types of noise that can interfere with effective communication. It offers strategies to avoid these breakdowns, including clarity of thought, active listening, appropriate body language, and face-to-face communication. Additionally, it outlines the 7Cs of communication—completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness—as essential tips for effective communication.
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0% found this document useful (0 votes)
22 views43 pages

Strategies in O-Wps Office

The document discusses communication breakdowns, identifying various barriers such as physical, linguistic, cultural, and psychological barriers, as well as types of noise that can interfere with effective communication. It offers strategies to avoid these breakdowns, including clarity of thought, active listening, appropriate body language, and face-to-face communication. Additionally, it outlines the 7Cs of communication—completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness—as essential tips for effective communication.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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STRATEGIES IN ORDER TO

AVOID COMMUNICATION
BREAKDOWN
GROUP - 2
(G11-STEM-NARRA)
COMMUNICATION BBREAKDOWN

▪︎A communication breakdown occurs when there is


a failure or interruption in the process of exchanging
information or ideas between two or more people.
TYPES OF BARRIERS

• Physical Barriers
• Linguistic Barriers
• Cultural Barriers
PHYSICAL BARRIER

▪︎These are the natural or environmental that act as a


barrier in communication in sending the message
from sender to receiver.

EXAMPLE:
1. People talking to loud
2. Noise from a construction site
LINGUISTIC BARRIER

▪︎Linguistic barriers occur when people have difficulty


understanding each other because they speak
different languages or use different words and
phrases.

EXAMPLE:
▪︎If someone who speaks only Spanish tries to
communicate with someone who speaks only English,
they might struggle to understand each other, leading
to confusion or miscommunication.
CULTURAL BARRIER

▪︎A cultural barrier is a misunderstanding or difficulty in


communication that arises due to differences in
language, values, beliefs, and customs among people
from different cultures.

EXAMPLE:
1.different beliefs
- religious practices, views on family structure, gender
role
PSYCHOLOGICAL BARRIER

▪︎are called as mental barriers. These refer to social and


personal issues of a speakers towards communicating
with others.

EXAMPLE:
▪︎A student might know their presentation well, but
when they stand in front of the class, they become so
nervous that they forget what they wanted to say. This
fear prevents them from communicating effectively.
TYPES OF NOISES

• Semantic Noise
• External Noise
• Internal Noise
SEMANTIC NOISE

▪︎Semantic noise refers to the misunderstandings that


occur when the meaning of words is unclear or
misinterpreted, it often leading to communication
breakdowns. This form of noise can arise from various
sources, such as jargon, cultural differences, or
ambiguous language, making it critical to be mindful
of word choice and clarity when conveying messages.
EXAMPLE:
▪︎incorrect grammar , using excessive technical
jargon , using idiomatic expression.
EXTERNAL NOISE

▪︎this are the sights, sound and other stimuli


that draw people's attention away from its
intended meaning.

EXAMPLE:
▪︎noise from vehicle , singing at the
neighborhood , the dog barking and the
sound of airplane.
INTERNAL NOISE

▪︎this are the thoughts and feelings that


interfere with meaning.

EXAMPLE:
▪︎confrontation of friend, fear of speaking Infront of
the class and racial prejudice.
POSSIBLE STRATEGIES TO AVOID
COMMUNICATION BREAKDOWN

• Have clarity of thought before speaking


• Learn to listen
• Take care of your body language and tone
• Build up your confidence
• Communicate face to face
HAVE CLARITY OF THOUGHT BEFORE
SPEAKING

▪means making sure you know what you want to


say and how you want to say it before you start
talking.
EXAMPLE:
▪︎Before explaining a project to your team, take a
moment to organize your ideas in your mind. This way,
you can present your thoughts clearly and avoid
misunderstandings.
LEARN TO LISTEN

▪︎Not understanding those who you are trying to


communicate with will lead to a conversation fraught
with misunderstandings.

EXAMPLE:
▪︎Those couples who communicate but fail to listen
to each other's perspectives or points of view are
bound for trouble.
TAKE CARE OF YOUR BODY LANGUAGE
AND TONE

▪︎This is one way of avoiding communication breakdown


where in you are going to try to maintain eye contact
and adopt a relaxed tone when talking or conversing
with others. In here you have to use your body language.

Example:
▪︎Facial expression, eye gaze, gesture, posture and
body movements. In many cases the things we dont
say can convey many information.
BUILD UP YOUR CONFIDENCE BY ASKING
FOR FEEDBACK

▪︎Focus on improving your skills by practicing in front


of those who you may feel comfortable with. You can
also ask for advice from those whose advice you
value to give feedback and critique your
communication style after a discussion.
EXAMPLE:
▪︎Sarah, initially hesitant to share her art,
found that by seeking feedback, both positive
and constructive, she gained valuable
insights, learned from her mistakes, and
ultimately boosted her confidence as an
artist.
COMMUNICATE FACE TO FACE

▪︎means engaging in direct, personal interaction to


discuss significant topics. This approach allows for
immediate feedback, clarifies misunderstandings
through verbal and nonverbal cues, and fosters a
more meaningful and effective exchange of ideas.

EXAMPLE:
▪︎a teacher communicating face-to-face with a
student on important issues could be during a
parent-teacher conference.
SOME STRATEGIES TO AVOID
COMMUNICATION BREAKDOWN

• Keep Focused
• Speak Intelligibly
• Listen with your Ears and Eyes
• Minimize Distractions
• Be Specific
• Do not jump to conclusion
KEEP FOCUSED

▪︎One way of keeping focused is to put in mind the


purpose communication .As a speaker, identify your
purpose for speaking and as a listener find the
speaker's purpose thru his/her verbal and non
verbal cues.
EXAMPLE:
▪︎The best example of “Keep Focused in
Communication” often manifests in scenarios
where individuals showcase unwavering attention
and engagement. Consider a team meeting
where a leader demonstrates focused
communication by actively listening to team
members, avoiding interruptions, and responding
thoughtfully.
SPEAK INTELLIGIBLY

▪︎means articulating words clearly and using


appropriate vocabulary and grammar, ensuring the
message is conveyed without ambiguity. It also
involves speaking at a moderate pace, using the
right volume, and incorporating nonverbal cues to
reinforce the message and aid understanding.
EXAMPLE:
▪︎a teacher explaining a complex concept in a way
that all students can understand. The teacher uses
clear language, speaks at a measured pace,
emphasizes key points, and supplements the
explanation with gestures and visual aids to ensure
the students grasp the concept effectively.
LISTEN WITH YOUR EARS
AND EYES

▪︎This allows you to visually and auditorily


observe nonverbal behavior of the speaker as
they are giving a speech. When we are watching
someone speak we observe how they move
their hands, the way they move their body and
their posture. All if these visuals pant a picture
for the audience.
EXAMPLE:
▪︎When you listen (observe) with your eyes
and ears these is such a multitude of
signals hints and reactions that it is easy
for us to understand what they want to
convey.
MINIMIZE DISTRACTION

▪︎To minimize distraction, especially in


environments conducive to effective
communication, it is essential to create settings
that limit competing stimuli. This can include
managing physical distractions, such as noise or
interruptions, and psychological distractions,
such as personal worries or thoughts that
detract from active listening.
EXAMPLE:
▪︎You want to tell something to your friend
but then there was noise, so to have a
better communication you and your friend
will find a room were there is no distraction
or noise
BE SPECIFIC

▪︎Use simpleBE
andSPECIFIC
concise words as much as
possible in delivering a message.
▪︎Being specific means being particular and
DIRECT TO THE POINT.

EXAMPLE:
▪︎Say you ask your friend to meet you at a
specific time and place — it means you want
to meet her at, say, Ray's Pizza at
DO NOT JUMP TO
CONCLUSIONS

▪︎means that you shouldn't make a decision or


form an opinion about something without
knowing all the facts. For example, if you see a
student sitting quietly by themselves, you might
think they're upset or lonely. But if you talk to
them, you might find out they're just focused on
their work or enjoying some alone time. It's
important to gather more information before
making a judgment.
EXAMPLE:
▪︎You see your friend walking quickly past you
without saying hello. You immediately think
they're mad at you. But maybe they were just
late for a meeting and didn't have time to stop.
Jumping to conclusions can make you feel bad
for no reason.
TIPS ON HOW TO AVOID
COMMUNICATION BREAKDOWN (THE
7Cs)

1. Completeness
2. Conciseness
3. Consideration
4. Concreteness
5. Courtesy
6. Clearness
7. Correctness
1. COMPLETENESS

▪︎means providing all necessary information and


details required for the listener to fully
understand the message. It involves covering all
relevant points, addressing potential questions
or concerns, and ensuring that the information
is thorough and sufficient for the listener to
grasp the topic completely
EXAMPLE:
▪︎A teacher communicating face-to-face with a
student on important issues could be during a
parent-teacher conference. The teacher might
discuss the student’s academic progress,
behavioral concerns, and strategies for
improvement, allowing for an open dialogue
where both the teacher and the student can ask
questions, clarify doubts, and collaboratively
plan for the student’s success.
2. CONCISENESS

▪︎The message should be direct or straight to the


point and should be expressed in the least
possible number of words. Irrelevant information
should not be included.

EXAMPLE:
▪︎Wordy: Needless to say, I think we should
get grilled cheese.
▪︎Concise: We should get grilled cheese.Nov
28, 2019
3. CONSIDERATION

▪︎Involves being mindful of the listener’s needs,


preferences, and background to ensure the
message is effectively received. This includes
adapting the language, tone, and content to
suit the audience, being sensitive to their
reactions, and providing explanations or
clarifications as needed.
EXAMPLE:
▪︎Is a teacher adjusting their explanation of a
complex topic based on the student's level of
understanding. If a student seems confused,
the teacher might use simpler language,
provide additional examples, or ask questions
to gauge comprehension and ensure the
student fully understand the material.
4. CONCRETENESS

▪︎Effective communication is backed up by


facts, figures, and real life examples or
situations. This will make the receiver to
understand the message better.
EXAMPLE:
▪︎Imagine you're asking a friend for help with a
project. Instead of saying, "Can you help me
with this?" you could say, "I'm struggling to
finish the data analysis for this report. Could
you help me with the calculations for the last
two sections?"
5. COURTESY

▪︎Courtesy is about being polite and respectful when


you interact with others. It includes using kind
words, listening attentively, and showing
consideration for others' feelings.

EXAMPLE:
▪︎If someone shares an idea during a meeting, a
courteous response might be, "Thank you for
sharing that," instead of dismissing it outright.
6. CLEARNESS

▪︎Clearness in communication means expressing your


thoughts in a straightforward and easy-to-understand
way. This helps ensure that others fully grasp what
you're saying.

EXAMPLE:
▪︎Instead of saying, "I'll get back to you soon," a
clearer statement would be, "I'll email you with the
details by 3 PM tomorrow." This leaves no room for
misunderstanding and ensures everyone is on the
same page.
7. CORRECTNESS

▪︎Avoiding mistakes in grammar helps to boost


the credibility and effectiveness of the message,
and attentively the same time it eliminates
negative impacts on the audience.
EXAMPLE:
▪︎Incorrect: "Me and my friends went to the
movies."
▪︎Correct: "My friends and I went to the movies."
GROUP MEMBERS: • Chrishille Alzate
• Elaisa Pomarejos
• Franzen Norombaba
• Rheena Alidon
• Roselyn Allada
• Dave Casimo

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