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Non Verbal Communucation

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Tejas Patil
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28 views23 pages

Non Verbal Communucation

Uploaded by

Tejas Patil
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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NON-VERBAL

COMMUNICATIO
N
THINGS THAT YOU DON’T
REALLY SAY; BUT THEY SAY A
LOT ABOUT YOU

PRESENTED BY:
Ms.Reema Ansari
(Basic Science Dept.)
AGENDA

 WHAT IS NON VERBAL COMMUNICATION?

 CHARACTERISTICS OF NON VERBAL


COMMUNICATION

 TYPES OF NON VERBAL COMMUNICATION

 COLOUR AND CULTURAL INFLUENCES

 IMPROVING NON VERBAL COMMUNICATION


WHAT IS NON VERBAL
COMMUNICATION?
 Nonverbal communication has been defined
as communication without words.

 It includes apparent behaviors such as facial


expressions, eyes, touching, and tone of voice,
as well as less obvious messages such as
dress, posture and spatial distance between
two or more people.

 A communication where action speaks louder


than words.
According to the
social anthropologist,
Edward T. Hall, in a
normal conversation
between two persons,
less than 35% of the
social meanings is
actually transmitted
by words.
So, at least 65% of it
is conveyed through
the body (non-verbal
channel).
Characteristics of Nonverbal
Communication
 Intentional or
unintentional
 Ambiguous

 Primary

 Continuous

 Multi-channeled
Types of Nonverbal
Communication
 Kinesics
 Paralanguage
 Vocal
interferences
 Spatial Usage
 Self-
presentation
cues
Kinesics
 Eye Contact
 Facial expressions
 Gesture
 Posture
 Touch
EYE CONTACT

Staring- challenges
Glances - socially acceptable
timing
Appraisal- may indicate
interest
FACIAL EXPRSSION

Facial
expressions
reflect
emotion,
feelings and
attitudes.
GESTURES

 GESTURES of a
person include
attitude or
movements. For
example, when a
boy is sad he may
droop his head and
walk slowly.
 Or, if a girl is happy,
she might run and
jump or stand up
straight and put her
hands in the air.
POSTURE
•Reactions to an
invasion of your
space

•Getting
defensive

•Becoming
aggressive
TOUCH

Touching and being


touched are
essential to a
healthy life
Touch can
communicate
power, empathy,
understanding
PARALANGUAGE
 Pitch
 Volume
 Rate
 Quality
 Intonation
VOCAL INTERFERENCES
 Extraneous sounds or words that
interrupt fluent speech
– “uh,” “um”
 Filler
SPATIAL USAGE
Proxemics
– Intimate distance
– Personal distance
– Social distance
– Public Distance

 Territory
SELF-PRESENTATION
CUES
 Physical Appearance

 Time (Chronemics)

 Olfactory Communication
SOME OTHER ELEMENTS OF NON
VERBAL COMMUNICATION
Personal space
at work
Your office
Your desk
A table in the
cafeteria that
you sit at
regularly
Color Influences
Communication

Yellow cheers Red excites Blue comforts


and and and
elevates moods stimulates soothes

In some In some
cultures cultures
black suggests white suggests
mourning purity
CULTURAL INFLUENCES

Non verbal
signals vary
form culture
to culture
 In the United States it
is a symbol for good job
 In Germany the
number one
 In Japan the number
five
 In Ghana an insult
 In Malaysia the thumb
is used to point rather
than a finger
Improving Nonverbal
Communication Skills
 When sending messages
– Be conscious of nonverbal behavior
– Be purposeful in use of non-verbals
– Make sure non-verbals are not
distracting
– Match verbal and nonverbal
communication
– Adapt to the situation
 When receiving messages
– Don’t automatically assume
– Consider gender, culture and
individual differences
– Pay attention to all aspects of
nonverbal communication
– Use perception checking
THANK YOU!

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