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Business Technology and The Environment

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Soraiya Mohammed
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21 views14 pages

Business Technology and The Environment

Uploaded by

Soraiya Mohammed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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BUSINESS

TECHNOLOGY
AND THE
ENVIRONMENT
This Photo by Unknown Author is licensed under
 Business technology refers to the
CONCEPT OF applications of science, data,
engineering and information for
BUSINESS business purposes, such as the
TECHNOLOGY achievement of economic and
organizational goals.
USING TECHNOLOGY
IN BUSINESS

 Using accounting software to file


information electronically
 Targeting both consumers and
business market with product with
enhanced security features that can
benefit business clients
 Using social media/networking to
monitor customer satisfaction and
gain new customers
 Using telecommuting to save time
and money in accommodating out of
town or foreign executives or clients.
 ICT (information and communication
technology refers to all rapidly emerging
THE ROLE OF software, networking and information
systems technologies. Therefore, the
ICT IN business utilizes ICT to help achieve its
objectives, and adding value to business
BUSINESS operations and help the business save time
and costs.
BENEFITS OF THE USE OF ICT IN A BUSINESS

Improved Online market


communication using Improvements in research and
mobile phones, record keeping and gathering of
emails, internet and management information on
intranet competitors
Use of robotics and
computer aided
design software to
More efficient delivery Using the internet to enhance production
using GPS systems advertise products and computer aided
manufacturing to
increase production
Improved stock efficiency
control management
through the
application of
electronic point sale,
electronic data
interchange and
electronic funds
transfer
TYPES OF ICT USED IN THE BUSINESS
ENVIRONMENT

MANAGEMENT INFORMATION
SYSTEM (MIS) TYPES OF MIS
 This is a system, manual or Transaction processing system
computerized designed to collect,
Decision support system
sort and analyse data to provide
information to enhance decision Office automation system
making. It is used to generate
Executive support system
reports on areas such as employee
absences and overtime, cash flow, Human resource information system
sales and profitability.
Marketing information system

Accounting and finance


DIFFERENCES BETWEEN E-
COMMERCE AND E-BUSINESS

E-COMMERCE E-BUSINESS
 Contains the e-commerce process
but also involves business processes
Focuses on the outward process  Focuses on cost savings and
that impact external stakeholders
efficiency on business processes.

Utilises information through


technology
WAYS ICT IMPROVES EFFICIENCY OF BUSINESS
OPERATIONS

More efficient business operations

Instant communication through the use of emails, video conferencing


etc.

Access to information via websites, request information at any time


and share information

Use of software programmes to collect and interpret data

Customer relationship management software records customer


information and follow up on complaints
Automation and mechanization

 Automation is described as the employment of machines in a


continuous process of operation. It is characterized by minimal use of
labour in the process.
 Mechanization is the substituting of human and animal labour with
machines such as robotics and computers to produce more efficiently.
 Capital intensive production involves the increase use of more
equipment and machinery than labour
 Labour intensive production is dependent on the extensive use of
manual labour.
ADVANTAGES AND DISADVANTAGES
OF AUTOMATION AND
MECHANIZATION

ADVANTAGES DISADVANTAGES
 Increase productive capacity in  Increased unemployment
shorter cycle time  High initial investment costs
 Reduce labour cost  High maintenance costs over time
 Reduction in defects on production  Prone to technical disruptions
line
 Can only be employed for large
 Minimal need for supervisors
output and standardised production
 Increase access to tertiary services  Machines can become obsolete and
subject to depreciation
LEAN  Lean production describes production
processes designed to eliminate wastage
PRODUCTION through the most efficient employment of
technology and labour to meet customer
AND requirements.

EFFICIENCY
Computer Aided Design (CAD) - this
uses computer software to design
products which can be configured to
meet customer specifications

WAYS TO
ACHIEVE Computer-aided manufacture (CAM) –
LEAN this is used in the manufacturing
sector in mass or flow production and
may involve the use of robotics.
PRODUCTIO
N
Computer-aided instruction (CAI) –
this is software application designed
to instruct users on procedures and
methods.
 Privacy and data security issues
 Intellectual property rights may be
CONSEQUENCE infringed

S OF  Distractions from social media during


work
UNETHICAL USE  Cyber bullying or intimidating other
OF ICT persons or manipulating media to
damage the image of competitor’s
product(s).
QUESTIONS

Define the term business technology.

Explain the role of ICT in the business environment.

Describe four ways ICT can be used in business.

Differentiate between e-commerce and e-business.

How can ICT applications bring about efficiency in a business?

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