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TMM SoP

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njenishella
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30 views

TMM SoP

Uploaded by

njenishella
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Customer Order Process Step One: Order Key:

Confirmation
Start Trigger /
Email sent to End
End
customer

Automated
Process
MC creates
Customer places Order Email sent
order in End Manual
order on site to TMM gmail
Printful operation

Decision
Order status in
WP changes to End
Processing

Customer Order Process Step Two: Fulfillment


MC adds MC changes
Shipping Email A
tracking info order status End
sent to customer
Yes to WP order to Shipped
Printful emails
shipping info to Order Fulfilled?
No MC creates MC changes
TMM gmail (Pa order status to Shipping Email B
rti shipment 1 End
a l)* of 2
Partially sent to customer
1 with info Shipped
Shipment # 2o
f2
MC creates MC changes
Shipping Email C
shipment 2 order status End
sent to customer
with info to Shipped

* This situation happens if a customer orders two different products. One package may ship before the other. I do not know this until time of shipment

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