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sriramvatsansLETTER
LETTER WRITING
WRITING
When writing letters
decide if they are going to
be
FORMAL INFORMAL
To people you don’t To people you know
know such as friends or
relatives
To an organisation
such as a bank or the
council
Possibly letters of
complaint or letters
asking for information
Writing a formal letter
• One side of the paper only
• Plan before you write
• Keep it simple
45 Orange Close
West Burnham
West Yorkshire
23rd March 2000
The Manager
Barclay Building Society
Long Street
West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my
bank statement and still cannot find the charges you say are
outstanding.
This is the third letter I have sent and if no action is taken
within the next five days I will contact my solicitor.
I hope this matter can be settled as soon as possible.
Yours faithfully
Ann Angry
NOTE
45 Orange Close
West Burnham
West Yorkshire
ADDRESSES 23rd March 2000
AND DATE The Manager
Barclay Building Society
Long Street
West Hartlepool
Dear Sir
Thank you for your letter dated 15th March.
I am afraid I cannot agree with your letter. I have studied my bank
statement and still cannot find the charges you say are outstanding.
This is the third letter I have sent and if no action is taken within the
next five days I will contact my solicitor.
I hope this matter can be settled as soon as possible.
Space for signature but write or type
Yours faithfully your name clearly underneath
(Ann Angry)
When writing formal
letters
Always Never
• No commas outside • Use slang
the main body of the
letter
• Use jargon
• Use short sentences
and simple words
• Use proper
paragraphs
Exercises
You bought a second hand car for £700. It had only
been running for a week when the engine broke
down. The garage says it will cost over £400 to
repair.
Write a letter:
A) to the garage where you bought the car asking for your
money back.
B) to your solicitor explaining what has happened and
asking for advice.
