BAGGAGE HANDLING

BAGGAGE

• Baggage admitted for carriage as passenger’s baggage may

only contain such articles, effects, and other property of the
passenger as are necessary for wear, use, comfort, or
convenience, in connection with the trip.
• Except for diplomatic bags, carriers have the right but not
the obligation to verify in the presence of the passenger, the
contents of his baggage.
 CATEGORIES OF
BAGGAGE:

1. Cabin Baggage:
2. Checked baggage:
3. Special Baggage
 Cabin Baggage

Cabin baggage is baggage that is carried and stowed in the cabin under
the passengers’ control and custody. It is commonly referred to as hand
baggage, carry-on baggage or unchecked baggage
Articles in excess of free carry-on carried in the cabin.
• Subject to passenger’s1 own supervision and responsibility.
• These articles are labeled with – Cabin baggage labels.
• It may only comprise those articles, which are suitable to be carried in
passenger cabins such as portfolios, night bags, portable typewriters or
briefcases, etc. They must be weighed or counted towards the baggage
allowance
Types of Cabin Baggage

Cabin baggage includes:

1- Baggage carried within the operator’s free carry-on baggage allowance.
2- Free carry-on items permitted by the operator in addition to the
standard allowance (e.g. purse, laptop, duty-free item).
3- Special items permitted by the operator that may require prior
arrangement, notification and/or, specialized screening or additional
charges (e.g., urns containing human remains, pets).
4- For items of dangerous goods permitted in cabin baggage including
those items that require prior approval by the operator
 Acceptance Policy
Cabin baggage cannot be accepted if it:

• Is unsuitable for air carriage due to its weight, size or nature.

• Cannot fit under the seat or be stowed in the overhead compartment.
• Is unsuitably packed.
• Restrictions:
• Certain items, because of their weight, size or nature are only
accepted with the consent of the operator.
• For security reasons, many countries restrict the carriage of liquids,
aerosols and gels in hand baggage.
• Items refused by security screening must be hold-checked as per
operating airline policies.
 Checked
baggage
Articles that are weighed and carried in the baggage or cargo
compartment of the aircraft.
• They are not accessible to passengers during the flight.
• These articles are labeled with special baggage tags showing
the station of arrival and a serial number.
• A portion of this tag is attached to the passenger’s ticket for
identification purpose only and must, as a rule, is surrendered
at the station of arrival.
 Checked Baggage Allowance

Checked baggage is baggage for which the carrier takes custody and
issues a baggage tag.

• Checked baggage is carried in the hold of the aircraft on which the

passenger is travelling.
• The operator may refuse to carry checked baggage that is inadequately
packed or unsuitable for air carriage due to its weight, size or nature.
• Every piece of baggage must display the passenger’s name.

Note: Certain items, because of their weight, size or nature, are only
accepted with consent of the operator.
 Unchecked Baggage:

• This should be placed into the overhead rack or under the seat. It could be of the
following.
• Carry–on Items:
• • These are carried free of charge.
• • Subject to passengers’ own supervision and responsibility.
• • Not labeled

Free Carry – on items and seeing eye/hearing dog

• Infants’ food for consumption in flight.
• • An infant’s carrying basket (in the cabin or cargo compartment of the aircraft).
• • A fully collapsible pushchair or stroller.
 Excess Baggage

• Bags that weigh more than the allowed amount for a single
passenger, or the money you are charged to take them onto
an aircraft.
• Excess Baggage Calculation: Excess piece and excess
dimensions will be charged as 1C each whereas overweight
charges between 23kgs and 32kgs per piece will be charged
as 1W (where 1W=25USD).
•
 EBT

• EXCESS BAGGAGE CHARGES ON PIECE PLUS WEIGHT

CONCEPT:
At times baggage might be checked-in at a point on a sector(s)
governed by the weight concept, which is part of a journey that is
entirely on the piece concept. In such cases baggage must be
assessed as follows:
a. Allow free baggage allowance as per the piece concept.
b. If the baggage is in excess of the piece concept free allowance, it
is to be charged as per the weight concept.
 Baggage Tags
(a) Remove all old tags.
(b)Place tags to easily readable location and where they will not be
easily be torn off.
(c)Follow operating airline policies with respect to supplementary tags
on baggage items, such as:
1.Priority Tag-to identify priority baggage to be offloaded first and
segregated as per operating airline policies
2.Limited Release Tag—used on fragile or unsuitably packaged items
3.Fragile Sticker— for items that require extra care in handling
4.Heavy Tag—placed on items weighing over 23 kg (50 lbs)
5.Connection Tag—may require segregation when loading and
offloading.
Procedures at Check-In Procedures at Boarding

1-Assess the size, weight and intended 1- Check for items that are
number of pieces of carry-on baggage unacceptable, oversized, overweight, or
to meet the operating airline policies. exceed the number of pieces as free
2- Weigh carry-on bags if they appear carry-on baggage, using the cabin
to exceed the specified weight/size baggage gauge if applicable.
limit (weighing of all carry-on baggage 2- Check with the passenger that the
may not be systematically required cabin baggage contents comply with the
unless mandated by the operator). IATA DGR. Verify whether the passenger
has remix e and; items specification\
3-Refer the passenger to the baggage prohibited in cabin baggage.
gauge, if available. 3- Advise the passenger to remove any
personal documents or medications in
4-Attach an “approved cabin baggage” case the cabin baggage will be retrieved.
tag, if applicable. 5- Collect any cabin baggage that cannot
be accommodated on board due to
5- If the carry-on baggage exceeds the limited storage space.
free allowance size and/or weight, it Tag gate-checked bags to the
must be hold-checked, with applicable destination.
charges. 6-Ensure the baggage tagged at the
gate is considered for load control.
6- Be aware of dangerous goods that 7- Inform the passenger to pick up their
may be commonly carried but are not gate-checked bags either at the baggage
permitted. Ask the passenger if they claim area or at the aircraft door (DAA),
Special Baggage
Bulky and Oversized Baggage:
Baggage is considered bulky/oversized as defined by operating airline policies and/or its
weight exceeds 32 kg.
Maximum Single Item Weight:
Each carrier will determine a maximum single item weight for checked baggage that
considers:
(a)Any local legislation or health and safety requirements
(b)Any other applicable limits for transfer baggage
Cabin Seat Baggage:
Cabin Seat Baggage (CBBG) is baggage not usually suitable for loading in the aircraft hold.
Such baggage may include:
(c)
Musical instruments
(d)
Works of art
(e)
Electronic equipment
(f)
Diplomatic baggage
 Crew Baggage
Crew baggage may be presented at check-in or airside and should be clearly identified with
a crew label as well as all flight details
 Delivery at Aircraft
•As per operating airline policies, apply the Delivery at Aircraft (DAA) procedure for.

(a)Fully collapsible baby stroller pushchairs (larger baby carriages/prams must be checked
in).
(b) Wheelchairs and mobility aids that not needed during the flight and cannot be stored in
the cabin.
Regular carry-on baggage on small aircraft with limited stowage space in the cabin.
•Procedure at Boarding Gate
Ensure the loading position of DAA and WCH are noted on the Load Message (LDM)
under SI—Remark. If applicable, inform the flight crew of the number of DAA bags
•procedure at Arrival
Upon arrival, as per the LDM and/or crew request, unload the DAA items/baggage for
delivery to the aircraft door
•Security Procedure for Ad-Hoc Disembarking Passengers
If a passenger disembarks, check if any DAA items/baggage have been loaded for the
 AVIH Handling
• Live animals either in the cabin or on hold is accepted after verifying the
following.
• • The IATA Live Animal regulation and governmental regulation for the
countries of origin, transit, and destination have been met by referring to the
respective airline official or Flight supervisor.
• • The containers are of adequate size, suitably designed with enough room for
movement and strength to prevent the escape of the animal
• • The feeding instructions (where applicable) are attached to the container.
• • Check with Airline PSM regarding regulations of carrying Live Animals in a
Cabin or on Hold.
• • Immediately pass necessary information that is the specification of the
animal, and weight to the load controllers for the preparation of NOTOC.
Interlining baggage is not permitted if not screened under the supervision of an
Airline Representative and for AVIH unless prior approval is received from the
carriers involved
Live animals (Pets) as accompanied baggage.

Generally, pets accepted as accompanied baggage are cats,

Dogs, or pet birds. Depending on the carrier’s regulations these
pets may be accepted either in the cabin along with the
passenger or in the hold. These pets should not be destined for
commercial purposes. Emirates does not accept pets in cabins
except for Falcon, which is accepted for travel in cabin.
 Wheelchairs or other Battery-Operated Mobility Aids:

• There are three main types of batteries used with wheelchairs or mobility aid devices

Type of battery Description

Non-spillable battery Dry battery (including integrated battery)

Gel type battery

Wet (sealed, non-spillable) battery

Spillable battery *Wet battery (*check operator policy)

Lithium battery Lithium-ion battery

 CABIN BAGGAGE ON SEAT (CBBG)

• Baggage of a fragile or valuable nature may be carried in an additional seat(s) in

the passenger cabin for which, advance arrangements are required. The charge for
each seat occupied by such baggage would be the fare that would have been
charged to a passenger occupying a such seat(s) for that journey at the time of
making the booking. (Child fares, rebated, inclusive tours fare may not be used)
The CBBG seat should be in the same class as that of the passenger.
• The maximum weight of the CBBG allowed or permissible is 75KGs per seat, (it
may vary according to the airline, the and weight of each piece).
• The passenger’s free baggage allowance will not increase when using this facility.
A passenger ticket or an excess baggage ticket can be issued for this purpose.
• However, it may be noted that Emirates sells seats for cabin baggage only for
certain selected categories such as Falcon and Gold in a significant amount.
 Unit Load Device Preparation and Build-up
(a) Any Unit Load Device (ULD) shall be subject to a detailed inspection for damage before use. A
damaged ULD may no longer be airworthy. The limits of allowable damage may be found on the
Operational Damage Limitation Notice (ODLN) sticker attached to the ULD or, if not available, the
operator must consult the ULD owner/aircraft operator’s ULD damage limitations before use. Where
the ULD is found to have damage exceeding the allowable limits, that ULD shall be immediately
identified as an “Unserviceable” Fund be segregated from other serviceable ULDs. Temporary or
“adhoc” repairs of ULDs should not be carried out unless specifically permitted by the airline. Fabric
components such as doors, cargo nets, and cargo straps are also subject to airworthiness
requirements and shall be protected from damage at all times and withdrawn from use if damage
exceeds allowable limits.

(b) Each ULD should have a “Container Card” inside the pouch near the door and a “Bingo Sheet”
attached to the outside of the ULD next to the pouch (where manual reconciliation is performed).

(c) 100% of the door locks, net or strap fittings and/or any other device used in the closing of the ULD
shall be fully secured before dispatch.
• (ci) ’Where manual reconciliation is used, as each bag is loacied into a LiLG, the security
sticker must be peeled off from its bag tag and placed on the bingo sheet.
• (e) Where automatic reconciliation is used, the baggage barcode is to be scanned as each bag
is loaded.
 Baggage Sorting
Apply sorting and loading procedures for containers and cards based on operating airline
policies with respect to checked items tagged as:
(a) Priority baggage
(b) Heavy baggage
(c) Connection baggage
(d) Late baggage
(e) Fragile baggage
(f) Sporting equipment
(g) Mobility aids or devices
(h) Animals in hold
(i) Crew baggage
• g) Strollers
(k) Gate Delivery Items
(I) Items containing dangerous goods (i.e., dry ice)
(m)Standby baggage
(n) Items with a limited release tag.
Transfer Baggage—Special Cases

Case Through- Remark

labeling
Customs clearance Yes Advise passenger to pick up
required at the transfer baggage at the transfer point.
point Refer to TIM/TIMA TIC for country rules.

The passenger specifically NO Inform the passenger about the risk of

wants his baggage at a missing the connecting flight.
transfer point
Animals in hold Yes Only permitted if the continuing carrier
has confirmed acceptance.
Within permissible MCT.
 Storage and Handling of Mishandled/Unidentified/Unclaimed Baggage

• Enter mishandled or unclaimed found baggage details into the tracing system.
• Hold such baggage in a safe and secure area where access is controlled
• Where required, make sure such baggage is subject to security controls before being loaded into an
aircraft.
• These controls could include a combination of:
(a)Manual search
(b)X-ray
(c)Simulation chamber
(d)Vapor or trace analysis
• Delayed onward dispatch for 24 hours