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Chapter 1

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2312233
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© © All Rights Reserved
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Management: Principles and Practices

11e
Ricky W. Griffin

CHAPTER 1
Managing and the Manager’s Job
PART 1
An Introduction to Management
Agenda of this Week

1. What is organization?
2. Types of organization?
3. Types of organizational resources
4. What is management?
5. Who is manager?
6. What is manger’s job?
7. Levels of management
8. Management process.
9. What skills Do managers need
What is an Organization?
• A group of people working
together in a structured and
coordinated manner to achieve
a set of goals.
• Types of Organizations
• 1 Profit seeking organizations
• 2 Non profit seeking
organizations

1–3
For-Profit Business Organizations
• A for-profit organization exists primarily to
generate a profit, that is, to take in more money
than it spends. The owners can decide to keep
all the profit themselves, or they can spend some
or all of it on the business.

1–4
Nonprofit Organizations
Non profit org.is a legal organization whose primary
purpose is to promote public good rather than
making profit. It works for the welfare of public.
Examples
• Public charities
• Public clinics and hospitals
• Philanthropic organizations like (Bill and Melinda
gates foundation, Edhi foundation etc

1–5
Types of Organizational Resources

Organizational
Resources

Physical Human Information Financial


Resources Resources Resources Resources

1–6
Organizational Resources
• Human resources
 Managerial talent and labor
• Financial resources
 Capital investments to support
ongoing and long-term operations
• Physical resources
 Raw materials; office and
production facilities, and equipment
• Information resources
 Usable data, information linkages
1–7
What is Management?

• A set of activities
 planning and decision making, organizing,
leading, and controlling
directed at an organization’s resources
 human, financial, physical, and information

with the aim of achieving organizational


goals in an efficient and effective
manner.

1–8
Management Process in Organizations

1–9
The Management Process

1–10
The Manager’s Job
• Planning:
 ,(what to do, and how to do and who is going to
do it),planning also fulfill the gap that where we
stand and where we want to reach.
• Organizing
 Organize the activities and establishing the
organization structure to execute the plan.
 deciding the framework of working ,how many
units, subunits and departments are needed to
achieve the goal
 How to distribute the authority and
responsibilities among different employees. 1–11
• Directing
 Giving directions and instructions to employees and get
work done by motivating them
• Supervising their activities and communicating with them
effectively
• Controlling
 Managers try to match actual performance with the
planned performance

1–12
Levels OF management

1–13
.
Who is a Manager?
• Someone who works with or through other
people by coordinating and integrating their
work activities in order to accomplish
organizational goals.

1–14
What Skills Do Managers Need?

Technical

Interpersonal Conceptual

Fundamental
Management
Diagnostic Skills Communication

Decision Time
Making Management

1–15
Managerial Skills
• Technical
 To accomplish or understand the specific kind of
work being done in an organization.
• Interpersonal
 To communicate with, understand, and motivate
both individuals and groups.
• Conceptual
 Conceptual skill involves the formulation of
ideas.
• Diagnostic
 diagnostic skills are used to better understand1–16
Managerial Skills (cont’d)

• Communication
 To convey ideas and information effectively to
others and to receive the same effectively
from others.
• Decision-Making
 To recognize and define problems and
opportunities and then to select an
appropriate course of action to solve
problems and capitalize on opportunities.
• Time-Management
 To prioritize work, to work efficiently, and to
1–17
• organization
• management • decisional roles
• effective • technical skills
• efficient • interpersonal skills
• manager • conceptual skills
• decision making • diagnostic skills
• organizing • communication skills
• leading • decision-making skills
• controlling • time-management skills
• levels of management
• areas of management

1–18

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