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Introduction To Organizational Behavior

This document provides an introduction to organizational behavior. It defines organizational behavior as the study of how individuals and groups act in organizations and how their behaviors impact organizational effectiveness. The document outlines key factors that influence organizational behavior, including people, structure, technology, and the environment. It also discusses challenges modern organizations face and the goal of organizational behavior to help organizations understand and manage human behavior to improve performance.

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Kirti KayEs
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0% found this document useful (0 votes)
41 views

Introduction To Organizational Behavior

This document provides an introduction to organizational behavior. It defines organizational behavior as the study of how individuals and groups act in organizations and how their behaviors impact organizational effectiveness. The document outlines key factors that influence organizational behavior, including people, structure, technology, and the environment. It also discusses challenges modern organizations face and the goal of organizational behavior to help organizations understand and manage human behavior to improve performance.

Uploaded by

Kirti KayEs
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

Organizational Behavior

Introduction
Basic Concepts
Organizations are complex Human behavior in organizations is sometimes unpredictable Human behavior can be partially understood Organizational behavior is needed

Organizational Behavior

What is Organizational Behavior?

Insert Figure 1.1 here

Organizational Behavior

Definitions of Organizational Behavior


Studies the influence that individuals, groups and structure have on behavior within organizations.

Organizational Behavior

Definitions of Organizational Behavior

OB studies what people do in an organization and how that behavior affects the performance of the organization.

Organizational Behavior

Organizational Behavior
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness.

Organizational Behavior

Chief Goal of OB
To apply that knowledge toward improving an organizations effectiveness.

Organizational Behavior

Understanding Organizational Behavior


Organizational behavior
The systematic study and careful application of knowledge about how people act within organizations Strives to find ways in which people can act more effectively Is an applied science Provides a useful set of analysis tools

Organizational Behavior

Understanding Organizational Behavior


Goals
Describe Understand Predict, and Control human behavior at work

Organizational behavior is a human tool for human benefit


It is not designed to limit freedoms or take away rights
Organizational Behavior 9

Fundamental Concepts
The Nature of People
Individual differences Perception A whole person Motivated behavior Desire for involvement Value of the person

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Fundamental Concepts

The Nature of Organizations


Social systems Mutual interest Ethics
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Fundamental Concepts
Mutual Interest Provides a Superordinate Goal

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Goals of Organizational Behavior

Prediction Explanation

Control

Organizational Behavior

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Three Levels of OB Analysis

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Understanding Organizational Behavior


Primary Forces
People Structure Technology Environment

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Key Factors Affecting Organizational Behavior:

People Individuals Groups

Environment Government Competition Societal Pressures

Structure Jobs Relationships

Organizational Behavior

Technology Machinery Computer hardware and software

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Contributing Disciplines
Psychology seeks to measure,explain, and change behavior Sociology studies people in relation to their fellow human beings

Social psychology focuses on the influence of people on one another

Anthropology is the study of societies to learn about human beings and their activities
Organizational Behavior

Political science is the study of the behavior of individuals and groups within a political environment 17

Challenges and Opportunities for OB


Workers represent a large range of cultures and ethnic groups Increased uncertainty in the world Typical employee is getting older More women in the workplace Global competition is requiring employees to become more flexible Historical loyalty-bonds that held many employees to their employers are being severed
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Responding to Globalization
Increased foreign assignments Working with people from different cultures Overseeing movement of jobs to countries with low-cost labor Managing people during the War on Terror

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Managing Diversity
Workforce diversity: organizations are becoming a more heterogeneous mix of people in terms of gender, age, race, ethnicity, and sexual orientation

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Diversity

Organizational Behavior

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Diversity Implications
Managers have to shift their philosophy from treating everyone alike to recognizing differences and responding to those differences in ways that ensure employee retention and greater productivity while, at the same time, not discriminating.

Organizational Behavior

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Types of Study Variables


Independent (X)
The presumed cause of the change in the dependent variable (Y). This is the variable that OB researchers manipulate to observe the changes in Y.

Dependent (Y)
This is the response to X (the independent variable). It is what the OB researchers want to predict or explain. The interesting variable!

Organizational Behavior

Predictive Ability

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Dependent variable
Things which will be affected by OB
Productivity
What factors influence the effectiveness and efficiency of individuals

Absenteeism
Absenteeism is not all bad Having too high employee absent rate will affect productivity

Turnover
Not all turnover is bad High turnover ratein some degree affect productivity

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Organizational citizenship behavior (OCB)


Helping others on one's work team Volunteering for extra job activities Avoiding unnecessary conflicts Making constructive statements about one's work group and the overall organization

Job satisfaction

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The Independent Variables


The independent variable (X) can be at any of these three levels in this model: Individual Biographical characteristics, personality and emotions, values and attitudes, ability, perception, motivation, individual learning and individual decision making. Group Communication, group decision making, leadership and trust, group structure, conflict, power and politics, and work teams. Organization System Organizational culture, human resource policies and practices, and organizational structure and design.
Organizational Behavior 26

OB Model
Dependent Variables (Y)

Three Levels

Independent Variables (X)

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Implications for Managers


Improve people skills See the value of workforce diversity Improve quality and productivity Provide suggestions for meeting chronic labor shortages Cope in a world of temporariness Offer guidance in creating an ethically healthy work environment
Organizational Behavior 28

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