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Presentation Cheezious Team Onboarding

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76 views

Presentation Cheezious Team Onboarding

Uploaded by

noorfatimaa2310
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Cheezious becomes

Pakistan’s first fast food chain to deploy


an Independent Employee Grievance
Management Digital Platform
Introduction to
“FOS Hotline”
Employee
Grievance
Management
System
Presented By:
Sarim Mehmood
(CEO and Founder)
Fruit of Sustainability
‫نیت‬
‫آپ سب سے اہم !‬
‫بہتری پیدا کرنے کے‬
‫آپ کی رائے سب سے اہم !‬
‫لیے آپ کی ہر شکایت‬
‫اور مشورے کو‬
‫اہمیت دینا‬
Interactive Case Study
 Two Employees
 Difference Attitudes
Ahmed Chillo

 Shares Feedback  Easily Gives up !


for Improvement Doesn’t Share
feedback
Ahmed Chillo
 Better Human Being  Poor Family Life
 Better Family Life  Sariel & Frustrated
 Better Relationships  No learning & Professional
 Team Player Development
 Mental Peace  Job Hopper
 Great Leader  Unstable Career
 Professional Growth  No Leadership
 Positive Mindset  Avoids Challenges
 Learning & Professional  Poor Mental Health
Development  Never Satisfied
 Goal Seeker & Problem Solver
 Misinterpretation of Intent
 Unresolved Conflicts
 Lack of Clarity
 Deterioration of Trust
 Decreased Morale
WITHOUT  Decreased Productivity
a grievance
management system  Isolation and Silos
 High Turnover
 Missed Opportunities
 Cultural Problems
 Unfair Treatment Perception
 Employee Well-Being
 Fair Treatment, Diversity & Inclusion
 Cultural and Ethical Values
 Conflict Resolution
 Improvement and Feedback
WITH  Employee Retention
a grievance  Enhanced Employee Engagement
management system  Trust and Confidence
 Transparency
 Prevention of Escalation
 Data-Driven Decisions
 Productivity and Team Dynamics
Better Feedback = Better Systems = Better Workplace = Better Growth
Interactive Session
 Identify 5 Grievances
 Role Playing: Give a Solution as HR and Top
Management
Introduction to FOS Hotline
 Pakistan’s First Employee Engagement Technology
 Digital Feedback/Complaint Management Platform
FOS Hotline & You!
 100% Response and Investigation of your complaints!
 Fast & Traceable Complaint Redressal & Resolution
 Independent and Transparent Investigation
 Direct Access to Owners/Directors/Top Management
 Complaint Closed after your satisfaction and Interview
 Secure & Completely Confidential
 Digital Ticketing System
 Digital Case Management System
 Quick & Easy to use Complaint Registration Channels
 Mobile App
 Trained Grievance Management Officers
Your Complaint Registration Channels
Toll Free Number

0800 91299

 Timings: 9:00 AM- 6:00 PM (Monday-Saturday)


 Ask as Agent to select the Anonymous Option ( If you want)
 Brief us in detail and share your feelings
 Share your suggestion on corrective measures
 You will get SMS Notification with your ticket number
 Track your ticket through call or our website/Mobile App
Mobile Call / Watsapp / SMS

0329 9129999
 Timings:
 SMS: 24/7 (Write your issue in detail or ask us to call back, we will call back)
 Whatsapp Voice: 24/7 (Send us a voice message)
 Mobile/Watsapp Call: 9:00 AM-6:00 PM
 Ask as Agent to select the Anonymous Option (If you want)
 Brief us in detail and share your feelings
 Share your suggestion on corrective measures
 You will get SMS Notification with your ticket number
 Track your ticket through call or our website/Mobile App
Mobile Application
Download Now !

Also available at www.fruitofsustainability.com


 Available 24/7
 Complete Control over your complaint and Feedback!
 Share your suggestion on corrective measures
 You will get SMS Notification with your ticket number
 Track your ticket through call or our website/Mobile App
Online Complaint Form

Visit
www.fruitofsustainability.com
Email

[email protected]
Live Demonstration
 Walk-Though of Software
 Complaint Registration Process
 Ticket Tracking
Q & A Session

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