1-Introduction To Communication Skills
1-Introduction To Communication Skills
Skills
Context.
Sender/Encoder.
Message.
Medium.
Receiver/Decoder.
Feedback.
Sender – The communicator or sender is the person
who is sending the message. There are two factors
that will determine how effective the communicator
will be. The first factor is the communicator’s
attitude. It must be positive. The second factor is the
communicator’s selection of meaningful symbols, or
selecting the right symbols depending on your
audience and the right environment. Talk about a
few wrong examples.
Message – A communication in writing, in speech, or
by signals
Barrier
SENDER RECEIVER
(encodes) (decodes)
Barrier
Feedback/Response
Questions