ECE 3501 – IoT

Fundamentals
Lecture 15: Methods and metrics to analyze and
convey business outcomes
Dr.V.Berlin Hency
Associate Professor
SENSE
VIT Chennai
 Intoduction
 IoT devices are expected to generate 180 zettabytes of data
annually by 2025
 Mobility,The Internet of Things, Artificial intelligence are the
dominant technology trends of our era.
 Mobility, IoT and AI should not be implemented in parallel.
Instead they must be implemented as one integrated system.
 By 2020, 30 billion connected things – IoT things – will
generate 40% of all data.
 The Internet of Things changes the way businesses create
value, companies compete and partner, and consumers
experience the world.
Reinventing to achieve business outcomes

 To achieve three core outcomes

 Boosting operational performance and lowering costs in factories,
facilities and supply chains.
 Enriching customer experience in hospitals, schools, hotel rooms,
retail stores, connected cars, connected homes. For example, in a
connected work environment the use of connected white boards,
intelligent lighting, climate control, and smart building services.
 Creating new services and business models – with organizations
offering a range of new services around connected products – that
create revenue and build loyalty. For example, monetizing data
from the Internet of Things – with solutions like the
GM OnStar Go console to make it easier than ever.
The Internet of Things: changing the way organizations operate

 In IoT, the buzz is about digital twin. Digital twin is a

virtual or digital representation of a physical entity or
system.
 It involves connected ‘things’ generating real-time data.
That data is analysed in the cloud, and combined with other
data related to the thing, plus context around it.
 Digital twin is an example of some of the most advanced in
the industry. Both Airbus and Schaeffler are using digital
twins to transform their production process, from the design
phase all the way through to their maintenance and
servicing.
Organizations are starting to use digital
twins to digitally reinvent the way they:
 Design – handle complex product requirements,
rapid development cycles, and challenging
regulatory requirements
 Build – handle demands for better efficiency,
quality, and yield
 Operate – handle demands for better performance
or higher customer satisfaction
In order to be successful,
organizations need to include:
 Analytics at every step – to constantly make
improvements, at each point in the system and
overall
 Open and federated data – so it can be accessed
across the organization, from engineering to
operations
 Industry context – deep industry expertise and
know-how across functional areas
Artificial Intelligence: making things think

 In this environment, AI, cognitive computing, and

machine learning are driving new capabilities and
creating significant opportunities.
An ecosystem makes you stronger

 Blockchain to ensure transparency and trust in your supply chain;

and security solutions and services to protect your ecosystems and
end-points.
 But these technologies don’t mean anything without a strong
ecosystem.
 Each new collaboration yields new innovation – including recently
announced examples such as ABB who are developing new, service
service-oriented business models by using Watson to make minute,
predictive adjustments to manufacturing equipment; Ricoh who are
embedding Watson into their connected whiteboards; Harman who
bringing the power of Watson to their interactive speakers; and the
BMW Group who are using Watson to create more intuitive driver
support systems.
Creating an epicenter for IoT ecosystem

 By 2025, Machina Research estimates that public and private

enterprises will be spending over US$1 Trillion on IoT.
 As the volume of services, data and opportunities continue to expand,
enabling technologies and platforms will need to surface and be
widely adopted to create an IoT ecosystem across industry sectors.
 In February 2017 the new Watson IoT Center in Munich is opened as
an epicenter for IoT ecosystem.
 The center hosts an extensive team of developers, researchers and
experts, including some of the partners like BMW who are collocating
a team of researchers at Watson IoT headquarters building in Munich.
And they’re not alone. BNP Paribas, Siemens, CapGemini, Tech
Mahindra are all collocating teams at the Watson IoT Headquarters as
well.
Enrich customer experiences

 KONE, a global leaders in the elevator and escalator industry, is using IoT to
change the way people experience movement in buildings and urban areas.
 Central to everything KONE does is a laser-sharp focus on improving the
quality of their customers’ experience. To help them achieve excellence in
user experiences, KONE is using the IBM Watson IoT Cloud Platform to
connect, remotely monitor and optimize its management of millions of
elevators, escalators, doors and turnstiles in buildings and cities worldwide.
 By connecting their elevators to the cloud, by listening closely, by analysing
their messages, KONE can tailor the perfect maintenance to each individual
elevator. To learn more about how KONE predicts and responds to selected
technical issues in real-time with the ability to run tests remotely and make
commands over the cloud.
 https://www.ibm.com/blogs/internet-of-things/enabling-iot-business-outcom
es
/
Create new services and business models

 By combining the business of IoT and the technology of IoT

to reengineer commerce, organizations are able to discover
and develope new business models and revenue streams.
 Example GM OnStar Go will roll out this year on more than
2 million vehicles.
 It will use Watson to analyze data to learn a driver’s habits,
to understand their needs, and to deliver targeted offers, from
parking options to gas stations to local restaurants.
 Drivers will be able to pay for services through OnStar. And
they will interact with it using the easiest interface in the
industry: the spoken word.
Create new services and business
models
 In another example, Schaeffler, a German industrial heavyweight and one of the world’s
leading automotive and industrial suppliers, is ushering in a new era for industrial IoT.
 Working with IBM, Schaeffler is accelerating the digital transformation of its entire
operations and customer solutions using Watson’s cognitive intelligence and insight
from billions of sensors.
 Schaeffler’s goal is to be the world’s leading manufacturer of cognitive solutions which
keep the world moving.
 Tapping the connectivity and analytics capabilities of IBM’s cloud technologies and
Watson IoT Platform, Schaeffler will analyze huge amounts of data from millions of
sensors and devices across its operations and provide insight to help it to be more
flexible, make faster decisions and optimize the performance of equipment in the field.
 By putting intelligence into ball bearings for mobility components and systems,
Schaeffler’s high-precision ball bearings are poised to impact any number of industries
in which Schaeffler contributes, including aviation, transportation, automotive, and
aerospace.
Improve operational performance and lower costs

 Bragi, an early pioneer in the hearables market, has turned to IBM

to help develop innovative business solutions for the workplace.
 The company’s smart earphones, The Dash, are some of the world’s
most powerful micro-wearable computers with 27 unique sensors
that can measure a user’s vital signs while augmenting their
communications and interactivity.
 With Kickstarter funding, Bragi successfully launched The Dash
onto the consumer market for sport and recreation, and have
shipped more than 100,000 units.
 The Dash is world's first Hearable: a wireless smart earphone that
combines 3 essential features in 1 product: Listen to music, track
your fitness activities, and communicate with others.
A vision for the future
 The vision is for users to use the The Dash to receive
instructions, interact with co-workers and enable
management teams to keep track of the location,
operating environment, well-being and safety of
workers.
 Bragi is now enabling head gestures as a means for
users to respond to instructions or send commands
for simple tasks such as turning the page in an
instruction manual during hands-on or dangerous
tasks
Facilitating synergies

 Enabling IoT solutions should aim to facilitate

synergies between use cases to create economies
of scale, providing security for the technology and
users, and identifying the core network technology
that will uphold and meet demand.
 Interoperability is the first step towards creating
IoT ecosystems that cut across use cases and
industry sectors, but security has to be a primary
focus
Facilitating synergies
 Through IoT solutions, Watson IoT is helping clients
to realize real business outcomes achieved through
digital transformation.
 By improving performance and lowering cost,
enriching customer experience, and creating new
services and business models.
 Today IBM is working with more than 6,000 clients,
around the globe and across industries, to help them
truly realize the benefits of IoT, creating new and
improved solutions to change the world.
References
 https://www.ibm.com/blogs/internet-of-things/ena
bling-iot-business-outcomes
/
Thank You