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LESSON 8 Clientele and Audiences in Social Work

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174 views27 pages

LESSON 8 Clientele and Audiences in Social Work

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millanjigs
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LESSON 8

CLIENTELE AND
AUDIENCES IN
SOCIAL WORK
PREPARED BY: STEPHANIE PULIDO
OBJECTIVES

• Describe the various types of clientele and


audiences of social work

• Distinguish the needs of individuals, groups,


organizations and communities; and

• Compare the three models of working with


communities
SOCIAL WORK
CLIENTELE AND
AUDIENCES
WHY SOCIAL WORK PROFESSIONALS WORK
WITH VARIOUS TYPES OF CLIENTELE AND
AUDIENCES?

• Help them improve their social functioning

• Help them realize their fullest potential as


individuals organizations, and communities
TYPES OF CLIENTELE
AND AUDIENCES OF
SOCIAL WORK
INDIVIDUALS
The practice of social work towards
individual clients referred as “MICRO
PRACTICE”
INDIVIDUAL CLIENTS
• Children
• Youth
• Adults with mental health problems
• Adults dealing with substance abuse
• People with developmental and physical disabilities
• Battered women

The needs and characteristics of individual clients also vary depending


on their specific circumstances
DUBOIS AND MILEY (2014)

PERSONAL

Provided the Genetics Prenatal health Income/assets Self-concept


following as a
determinants of Nutrition Development disability Lifestyle Age

social functioning
Mental health Disabling condition Ethnicity Cultural heritage
that should be taken
into consideration Health Personality Motivation
Development
stage
when working with
individuals, families,
Coping capacity Life experiences Cognitive level
and small groups.
Families and Small Groups
When working with
individuals, Size Composition Functional capacity
Social workers
must take into
consideration the Unity Communication Natural support system
determinants.
These determinants Rules Relationship patterns Multigenerational patterns
must be examined
in relation to the
Values Socioeconomic level
environment.

Roles Kinship Networks


PERSON-IN-ENVIRONMENT CONFIGURATION
(PIE)

• Concerned with how individuals respond within the


context of their environment
• Views that individuals are products of their past
experiences, are being shaped by the present socio-
politico-economic realities and equipped with
potentialities for becoming
GROUPS
Some people choose group therapy rather
than individual counseling for additional
support.
CHESS AND NORLIN (1996) AS CITIED BY
AMBROSINO ET AL. (2008, 133)

• A form of social organization whose


members identify and interact with
one another on a personal basis and
also have a shared sense of group a
social entity
TWO CATEGORIES OF GROUPS (HEPWORTH, LARSEN,
AND ROONEY (2002,300)

TASK GROUP TREATMENT GROUP

Established to accomplish a task, Have a broad purpose of increasing the


produce a product, or carry out a satisfaction of it’s members’
mandate. Social workers in task groups socioemotional needs.
work with other professionals through
consultation and collaboration to
facilitate client service.
Differences
Aspects Task Group Treatment Group
Communication More structured and focused on the discussion Open; members are encouraged to
of particular issue or agenda item actively interact

Roles Member roles may be assigned depending on Member roles evolve as a result of
the task at hand interaction

Procedures Procedures usually follow formal agendas and Procedures may be flexible or formal
rules depending on the group

Self-disclosure Low High

Confidentiality Proceedings may be private or open to public Proceeding are kept within the group

Evaluation Success of the group is based on members’ Success of the group is based on
accomplishing a task, fulfilling a particular individual members’ success in
change, or producing a result meeting the treatment goals
GROUP WORK
• A process and an activity that seeks to stimulate
and support more adaptive personal functioning
and social skills of individuals through structured
group interaction. It usually conducted to
complement casework.

Casework is social work devoted to the needs of


individual clients
CLASSIFICATION OF TREATMENT
GROUPS
(TOSELAND AND RIVAS; QUOTED IN HEPWORTH, LARSEN, AND ROONEY 2010, 274)
• Support groups- assist members manage life stresses by
strengthening coping skills to more effectively adapt to future life
events
• Educational groups- aims to help members gain an understanding
of one’s self and their society
• Growth groups- referred to as encounter groups, emphasized self-
development by providing members opportunities to enhance their
capacities and awareness of one’s self and make personal changes
• Therapy groups- help members replace maladaptive behaviors, del
with their personal problems, or recover from social or health
trauma. Support is emphasized in therapy groups, with focus on
remediation and rehabilitation
• Socialization groups- intended to facilitate transition through
developmental stages, from one role or environment to another, by
improving interpersonal relationships or social skills. Such groups
usually have programmed activities and structured exercises, such
as role plays.
• Recreational groups- aim to provide participants with
entertainment, enjoyment, and experience and allow opportunities
for shared interaction, interdependence and social exchange. It can
also serve as constructive outlets for individuals in monitored
environment.
• Self-help groups- a distinct group type that has central shared
concerns such as coping with addiction, cancer, or obesity. This
group emphasis is on mutual aid, independence, and on creating an
environment in which individuals may once again take charge of
their lives. Facilitated by nonprofessionals who have personal
experience on the issue being addressed, such as alcoholism and
drug addiction.
COMMUNITIES
Entities in which citizens can organized to
address mutual concerns and improve their
overall quality of life
• Practitioners involved in community
social work aim to identify and address
systematic issue that cause community
dysfunction.
• Services geared toward communities
usually involve community organization
• Community organization- collective
process of working together toward the
solution of community that is controlled
and managed by the people
• Community operation- heart of social
work community practice.
THREE MODELS OF
WORKING WITH
THE COMMUNITY
CARAGAY (2014)
LOCALITY
DEVELOPMENT
(community development) is a
process designed to create conditions
of economic and social progress for
the whole community which it is
active participation and fullest
possible reliance on the community
initiative. Emphasizes democratic
procedures, voluntary cooperation,
self-help, development of indigenous
leadership and educational objectives
SOCIAL ACTION
Presupposes a disadvantaged
segment of the population that needs
to be organized, perhaps in alliance
with others, to make adequate
demands on the larger community for
increased resources or treatment
more accordance with social justice
or democracy.
SOCIAL PLANNING
Emphasizes technical process of
problem-solving with regard to
substantive social problems.
Rational, deliberately planned, and
controlled changes are central.
Includes the ability to manipulate
large bureaucratic organizations.
SOCIAL WORK PRACTITIONER

• Take part in the government-initiated programs.

Examples
Kapit Bisig Laban sa Kahirapan-Comprehensive and
Integrated Delivery of Social Services (KALAHI-
CIDSS) a poverty alleviation program implemented by
DSWD
THANK YOU

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