LESSON 1:

STRATEGIES TO AVOID
COMMUNICATION
BREAKDOWN
LET
LET US
US PRAY
PRAY
RECAL
L
 MODELS OF
COMMUNICATION
 Direction:
Put the phrases or
statements in the
correct column.
 GUESS
WHAT ???
 A B C D E F G H I J K L M

N O P Q R S T U V W X Y Z

S T R A T E G I E S

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

REVEAL NEXT
 A B C D E F G H I J K L M

N O P Q R S T U V W X Y Z

A V O I D

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

REVEAL NEXT
 A B C D E F G H I J K L M

N O P Q R S T U V W X Y Z

C O M M U N I C A T I O N

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

REVEAL NEXT
 A B C D E F G H I J K L M

N O P Q R S T U V W X Y Z

B R E A K D O W N

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

REVEAL NEXT
 OBJECTIVES:
1. Identify the different strategies to
effective communication breakdown
and the barriers of communication.
2.Explain the reasons behind
communication breakdown.
3. Apply various strategies to solve a
communication breakdown.
EMOTIONAL

MOENALTIO
CULTURE

REUCULT
GENDER

DENGER
INTERPERSONAL

TERINREPSANOL
LANGUAGE

GUALANGE
 PERCEPTUAL

ERPEPCLAUT
 PHYSICAL

CAPHYISL
COMMUNICATION
BARRIERS
 Communication
breakdown/barrier

- occurs if there is a wrong perception by

the receiver. Let us now be familiar with the
following barriers to effective
communication
 Emotional barriers

are mental walls that keep

you from openly communicating your
thoughts
and feelings to others.
 Cultural barriers

are the cultural differences of the people

that lead to misunderstanding of each other's
customs, resulting in inconveniences and
difficulties.
 Gender barriers

are disagreements between

men and women that affect many aspects of
their relationship and may take a long time to
resolve.
 Interpersonal barriers

are challenges in interpersonal communication

that result in
people's desires to participate within a
conversation or explore ideas that are given
within a conversation.
 Language barriers

are figurative phrases used primarily to refer to

linguistic barriers to communication, i.e., the
difficulties in communication experienced by people or
groups originally speaking different languages, or even
dialects in some cases.
 Perceptual barriers

are the mental blocks

that we create because of the perceptions
that we have of certain people, situations or events
around us.
 Physical barriers

are the environmental and natural condition that acts

as a barrier in communication in sending message from
sender to receiver.
Some coping strategies
in overcoming
communication
breakdown.
 Plan your message.
Try to state the idea
in a clear, concise way using language that is
understandable. Stop once your point has been
made and ask your listeners for the reactions
to ensure that they have understood
you accurately.
 Repetition

As a speaker, repeat what you

say if you think the receiver shows
confusion
that reflects into her facial expression.
 Paraphrase

If you don’t have any specific questions to ask, you

may choose to repeat
back to the speaker, in your own words,
what you have taken away, in order to allow
the speaker to clarify any points.
 Ask a question

Use questions to clarify

your understanding, as well as to
demonstrate interest in what is
being said.
 Listening intently

Listen for the essence

of the speaker’s thoughts: details,
major
ideas and their meanings.
 Eliminate distractions
Whether you’re communicating in person or via
email, make sure, you’re in a quiet environment
(without
any music, external noise, your colleagues even!) to
decipher the message accurately and really
listen to what the other party is trying to say.
 Be considerate

Do not monopolize the conversation by

giving others the chance
to speak.
 Be concise

Messages that are short and

‘To-the-point’ are comprehended more
easily.
 Pay attention to what is
being said.

Stay focus to what the speaker

is saying.
 Be empathetic

You need not be drawn

into all of their problems or issues, as
long
as you acknowledge what they
are experiencing.
7 C’s of
Communication
 Completeness
Complete communication is essential to the
quality of the communication process in general.
Hence, communication should
include everything that the receiver needs
to hear for him/ her to respond, react, or
evaluate properly.
 Conciseness
Conciseness does not mean keeping the message
short, but making it direct or
straight to the point. Insignificant or redundant
information should be eliminated from the
communication that will be sent to the recipient.
 Consideration
To be effective, the speaker should always
consider relevant information about his/her
receiver such as mood, background, race,
preference, education, status, and needs, among
others. By doing so, he/she can easily build
rapport with the audience.
 Concreteness

Effective communication happens when the

message is concrete and supported by facts,
figures, and real-life examples and situations.
In this case, the receiver is more connected
to the message conveyed.
 Clarity

It implies emphasizing on a specific

message
or goal at a time.
 Courtesy
The speaker shows courtesy in
communication by respecting the
culture, values, and beliefs of his/her
receivers. Being courteous at all
times creates a positive impact on the
audience.
 Correctness
Correctness in grammar eliminates negative impact on the
audience and increases the credibility and effectiveness of
the message.
Effective communication is a two-way channel.
It is not only about how you deliver the
message effectively in order to be understood
by someone, but it is also how you listen and understand
the meaning of what is being said
to make the other person feel, heard and understood. If you
failed to do so, this will
create a real blockage to understanding.
GROUP ACTIVITY
 Directions:
Identify the barriers to effective
communication present in each
situation. Give also your solution to
avoid such barrier.
 GROUP 1
While you are having a class
discussion with your teacher
inside the classroom, a group of
students yelled in the hallway.
 GROUP 2
Pedro is a SHS student with high
vocabulary and linguistic ability talks
to Jose with low ability. Jose could not
understand the words used by Pedro
that leads to miscommunication of
whole message.
 GROUP 3
You could not concentrate in
listening to your teacher’s
discussion because you are
disappointed with your score on
the test.
 CRITERIA
CRITERIA
Content Accurate answer 40%
Content Accurate answer 40%

Presentation Skills Presentation

Spoke
Skills
loud and clear
Spoke loud and clear 30%
30%
Group All presenters know 30%
Dynamics the information
Total 100%
Group Dynamics All presenters know the 30%
information
Total 100%
ASSIGNMENT
 Directions:
Identify a communication barrier that
you encounter in your daily
interactions and write down three ways
to avoid the barrier.
THANK
YOU!