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Amadeus Introduction

The document discusses the use of phonetic alphabet in the travel industry and provides examples. It then explains the Amadeus global distribution system, its objectives and main offices. It also covers availability searches, passenger name records, and itinerary pricing and ticketing.

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Prey Stellar
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334 views58 pages

Amadeus Introduction

The document discusses the use of phonetic alphabet in the travel industry and provides examples. It then explains the Amadeus global distribution system, its objectives and main offices. It also covers availability searches, passenger name records, and itinerary pricing and ticketing.

Uploaded by

Prey Stellar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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International

Fares and Ticketing

Prepared by: Arthur Digman II, MIHM


Objectives:
• Effectively use Phonetic Alphabet
• Familiarize ourselves with the Amadeus System
• Utilize the system in searching available flights
Why do we have to master Phonetic Alphabet in
the travel industry?

• Standardized words for each letter of the alphabet, such as


"Alpha" for "A," are used to avoid confusion or
misunderstandings.

• Using the phonetic alphabet can help avoid mistakes and


errors that could lead to serious consequences in the travel
industry.

• The phonetic alphabet is widely used in the aviation


industry for quick and accurate communication between
pilots and air traffic controllers.
Phonetic Alphabet
Spell the words using Phonetic Alphabet

1. UNIVERSITY OF MAKATI
2. CALIFORNIA
3. JAN NOEL VERO
4. MOHAMMED BIN AHMED
5. VENEZUELA
AMADEUS
AMADEUS
Main Objectives of Amadeus

• Increase the efficiency of airline booking


• To replace the existing reservation system
in the market of its kind and provide totally
neutral distribution system
• To give equally comprehensive access to
car rentals and hotel services to create a
global system.
AMADEUS
• Amadeus was founded in
October 21, 1987
• by 4 Airlines; AF,IB,LH and SK
• Headquarters were in Madrid,
Spain, and the first employees
were from these 4 carriers.
AMADEUS
3 Main Offices of AMADEUS

• Madrid, Spain ( Corporate


headquarters and Marketing)
• Madrid has employees from
41 nationalities of which 40%
are non-Spanish nationals and
is the location of the CEO’s
office
AMADEUS
• Nice, France (Development)
• Sophia Antipolis is the
central headquarters for
R&D activities, with on-site
and worldwide teams
developing solutions for
travel distribution, e-
commerce, points-of-sale,
airline and hotel IT.
AMADEUS
• Erding, Germany ( Operations
data center)
• The Amadeus Data Center is
one of the world’s biggest data
processing centers dedicated
to the travel industry and is
constructed of 30,000 cubic
meters of concrete and 3,500
tons of steel – just in the bare
shell alone.
AMADEUS
• Amadeus have grown
from the smallest to the
largest player in the
market and have the
most geographically
diversified global
distribution business.
REVIEW
AIRLINE CODES
• SRI LANKAN AIRLINES • UL
• THAI AIRWAYS • TG
• OMAN AIR • WY
• BANGKOK AIRWAYS • PG
• QATAR AIRWAYS • QR
REVIEW
Which of the following item is not allowed inside the
aircraft?
• A. Chicharon
• B. Mobile phone
• C. Umbrella
SCHEDULED NEUTRAL
AVAILABILITY NEUTRAL
AVAILABILITY NEUTRAL
AVAILABILITY NEUTRAL
AVAILABILITY NEUTRAL
AVAILABILITY NEUTRAL
ACTIVITY
ACTIVITY
What is PNR?
• A Passenger Name Record, PNR contains
details of a passenger’s reservation, and
other information related to passenger’s
trip.
• Each PNR consists of collection of
information items called elements.
Mandatory Elements of PNR
1 – Itinerary
2 - Name Element
3- AP Element ( Advise Phone )
4- OSI Element
5 – Ticketing Element
6 – End of Transaction
Activity 1
Itinerary Pricing and Ticketing
REFERENCES
"Meta Search Engines: An Overview" by Hong Xue and Nan Hu,
Journal of Hospitality Marketing & Management (2011):
https://www.tandfonline.com/doi/abs/10.1080/19368623.2011.558
617

"Amadeus Global Distribution System" by G. Crick and A.


Spencer, Encyclopedia of Tourism (2015):
https://www.researchgate.net/publication/326904116_Amadeus_Gl
obal_Distribution_System

"Neutrality in the Distribution of Travel Products: A Comparative


Analysis of Travel Distribution Systems" by Kristina Henricson
Briggs and Anastasia A. Boukouvala, Information and
Communication Technologies in Tourism (2015):

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