Lesson 2 - Communication and Its Types
Lesson 2 - Communication and Its Types
COMMUNICATION
AND ITS TYPES
LEARNING OUTCOMES:
Demonstrate knowledge about the role of language in human communication;
Identify the types of communication in relation to mode, context, purpose, and
style;
Differentiate verbal, non-verbal, and visual communication and their sub-forms
in relation to communication modes;
Evaluate the differences among the intrapersonal and interpersonal, extended,
organizational, and intercultural communication in relation to communication
context;
Explain the differences between formal and informal communication in relation
to purpose and style; and
Discuss the advantages and disadvantages of the different communication types
in various communication settings.
WHAT IS COMMUNICATION?
Verbal communication is
further divided into two:
oOral Communication
oWritten Communication
VERBAL
COMMUNICATION
Oral Communication
In oral communication, spoken words
are used.
It includes face-to-face conversations,
speech, telephonic conversation, video,
and radio.
In oral communication, communication
is influenced by pitch, volume, speed,
and clarity of speaking.
VERBAL
COMMUNICATION
Written Communication
In written communication, written signs or
symbols are used to communicate.
A written message may be printed or
handwritten.
In written communication, message can be
transmitted via email, letter, report, memo,
etc.
Written communication is most common
form of communication being used in
business.
NON-VERBAL
COMMUNICATION
Non-Verbal communication includes
gestures, facial expression, body
positions or languages.
Non-Verbal communication is the
transmission of messages or signals
through a non-verbal platform such
as eye contact, facial expressions,
gestures, posture, and the distance
between two individuals.
VISUAL
COMMUNICATION
When communication occurs
by means of any visual aids it is
known as visual
communication.
Visual communication, on the
other hand, is the type of
communication that uses
visuals to convey information
and/or messages.
VISUAL
COMMUNICATION
Some examples are signs, symbols,
imagery, maps, graphs, charts,
diagrams, pictograms, photos,
drawings or illustrations, and even
various forms of electronic
communication.
Electronic communication symbols or
images are the emojis, emoticons, and
animation among others to convey the
writer’s emotions or clarity the intent
of the message sender.
Verbal and non-verbal codes should complement each
other. With visual communication, interpretation of signs
and symbols are crucial since people have different ways
of interpreting them. It is important to always
contextualize the symbols or signs received in order to
arrive at the correct interpretation.
TYPES OF
COMMUNICATION
ACCORDING TO
CONTEXT
INTRAPERSONAL
COMMUNICATION
The Latin prefix intra- means within or
inside.
Intrapersonal communication then means
talking to oneself.
Some label it as self or inner talk, inner
monologue, or inner dialogue.
Psychologists call it with other names such
as self-verbalization or self-statement.
Self talk can be advantageous as it can
enable you to practice what you ought to
say in times when you lack the motivation
and confidence to speak.
INTERPERSONAL
COMMUNICATION
The Latin prefix inter- means between,
among, and together.
An interactive exchange takes place as
interpersonal communication takes place.
This may occur in dyad, or small groups,
also known as group communication.
Interpersonal talks are meant for
maintaining social relationships,
transactional talks aims to accomplish or
resolve something at the end of the
conversation.
EXTENDED
COMMUNICATION
Extended communication involves the use
of electronic media.
Extended communication is public in
nature, speakers are expected to be prepared
when they speak, making their language
more formal.
With the use of electronic media, messages
are transmitted quickly.
With extended communication, your own
thinking, behavior, and attitude may be
influenced by other people, and you may be
persuaded to take views you hear.
ORGANIZATIONAL
COMMUNICATION
Organizations comprise individuals
who work for the company.
Organizational communication
indicates communication not only in
business but also in hospitals,
churches, government agencies,
military organizations, etc.
It is the exchange of information,
ideas, and views within and outside
the organization.
In any organization, a system of
communication should be put in place.
Transmission of message and message flow
also play an important role in effective
organizational communication.
INTERCULTURAL
COMMUNICATION
It is a communication between or
among people having different
linguistics, religious, ethnic, social,
and professional backgrounds.
Even gender difference affects
communication.
Individuals having different
orientations communicate and
interpret messages differently. This
particularly happens with non-verbal
communication.
People have different linguistics, religious, ethnic,
social, and professional backgrounds. It is then
necessary to pay attention to intercultural
communication to avoid miscommunication and/or
communication breakdown.
TYPES OF
COMMUNICATION
ACCORDING TO
PURPOSE AND STYLE
FORMAL
COMMUNICATION
Employs formal language delivered orally
or in written.
Lectures, public talks/speeches, research
and project proposals, reports, and business
letters, among others are considered formal
situations and writing.
Note that while lectures and speeches are
delivered orally, the texts have been thought
out carefully and written well before they
are delivered.
The main objectives of this type of
communication:
to inform, to entertain and to persuade
INFORMAL
COMMUNICATION
Informal communication certainly does
not employ formal language. It involves
personal and ordinary conversations
with friends, family members, or
acquaintances about anything under the
sun.
The mode may be oral as in face-to-
face, ordinary or everyday talks and
phone calls, or written as in the case of
email, messages, personal notes, letters,
or text messages.
The purpose is simply to socialize and
enhance relationship.
Formal and informal communications have
different uses depending on the situations. Both
types may be in oral or written mode.
ASSIGNMENT:
Make your own infographics.
It must consist of verbal, non-verbal and visual communications.
Your infographics may be:
Self-care
Travelogue
Timeline
Healthy lifestyle
Sports
Education
Achievements
And others…