Lecture 14, Quality Control Basics
Lecture 14, Quality Control Basics
Faraz Ikram
Assistant Professor
LEARNING OBJECTIVES
• What is Quality?
• What is Quality Control?
• Company Quality?
• Total Quality Control?
• Tools of Quality control
• Quality Assurance
• Performance
• Relıabılıty
• Durabılıty
• Servıceabılıty
• Aesthetıcs
• Features
• Conformance To Standards
It follows:
• Specifications of what is needed
• Design of the product or service to meet the specifications
• Inspection to determine conformance to specifications
• Check Sheets
• Why-why Diagrams
• Cause-effect Diagrams
• Flowcharts
• Histograms
• Scatter Diagrams
• Control Charts