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Lecture 14, Quality Control Basics

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0% found this document useful (0 votes)
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Lecture 14, Quality Control Basics

Uploaded by

Muhammad
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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MIRPUR UNIVERSITY OF SCIENCE AND TECHNOLOGY (MUST), MIRPUR

DEPARMENT OF MECHANICAL ENGINEERING


Instrumentation, Measurement & Quality Control
BME-366

Lecture No. 04: Quality Control Basics

Faraz Ikram
Assistant Professor
LEARNING OBJECTIVES

• What is Quality?
• What is Quality Control?
• Company Quality?
• Total Quality Control?
• Tools of Quality control
• Quality Assurance

Instrumentation, Measurement & Quality Control 3


What is Quality

• Quality is the characteristics of a product or service that bear on


its ability to satisfy stated or implied needs.

• The standard of something as measured against other things of


a similar kind; the degree of excellence of something.

• A distinctive attribute or characteristic possessed by someone


or something

Instrumentation, Measurement & Quality Control 4


Dimensions Of Quality

• Performance
• Relıabılıty
• Durabılıty
• Servıceabılıty
• Aesthetıcs
• Features
• Conformance To Standards

Instrumentation, Measurement & Quality Control 5


Quality Control

Qualıty control ıs ındustrıal technıque or group of technıques by


means of whıch products of unıform acceptable qualıty for
manufacturing.
A system of maintaining standards in manufactured products by
testing a sample of the output against the specification
It goes to inspection by:
• establishing standards for the product or service, based on the
customer needs and requirements.
• ensuring conformance to these standards.

Instrumentation, Measurement & Quality Control 6


Quality Control

• Quality is every ones job, it includes the worker, officers and


even president of the company.
• The responsibility for quality begins when marketing
determines the customer’s quality and continues until the
product is received by a satisfied customer.
• The main objective of quality control is to establısh standards of
qualıty those are acceptable by the customer and economıcal to
maıntaın

Instrumentation, Measurement & Quality Control 7


Quality Control

Instrumentation, Measurement & Quality Control 8


Quality Control

It follows:
• Specifications of what is needed
• Design of the product or service to meet the specifications
• Inspection to determine conformance to specifications

Instrumentation, Measurement & Quality Control 9


Tools of Quality Control

• Check Sheets
• Why-why Diagrams
• Cause-effect Diagrams
• Flowcharts
• Histograms
• Scatter Diagrams
• Control Charts

Instrumentation, Measurement & Quality Control 10


Check Sheets

Instrumentation, Measurement & Quality Control 11


Why why Diagrams

Instrumentation, Measurement & Quality Control 12


Cause and Effect Diagrams

Instrumentation, Measurement & Quality Control 13


Flow Charts

Instrumentation, Measurement & Quality Control 14


Histograms

Instrumentation, Measurement & Quality Control 15


Control Charts

Instrumentation, Measurement & Quality Control 16


Scatter Diagrams

Instrumentation, Measurement & Quality Control 17


Benefits of Quality Control

• Improvement in the quality level and uniformity of incoming


materials
• Reduction in inspection costs
• Reduction in scrap and rework
• Improvement in producer-customer relations
• Increase in output of saleable goods.
• Decreases costs of production.
• It makes economic mass production possible

Instrumentation, Measurement & Quality Control 18


Company Quality

The company-wide quality approach places an emphasis on three


aspects:
• Elements such as controls, performance of records.
• Competence such as knowledge, skills.
• Soft elements such as motivation and quality relationships.

Instrumentation, Measurement & Quality Control 19


Total Quality Control
• Total quality is the control system that can help ensure the
success of a company.
• Total Quality Control (TQC) Total Quality Control is the
organized Kaizen activities involving everyone in the company-
managers and workers- in totally integrated effort toward
improving performance at every level

Instrumentation, Measurement & Quality Control 20


Quality Assurance (QA)

• The maintenance of a desired level of quality in a service or


product, especially by means of attention to every stage of the
process of delivery or production.
• Qualıty assurance ıs a fullfılment of establıshed qualıty
requirements, ıt includes:
Management of audıt partıcıpants.
• Establishment of the group of inspectors
• Management of employees’s activity
Supervısıon over the audıt process:
• Availability of skilled and competent audit team
• Compliance of work performed with the audit program

Instrumentation, Measurement & Quality Control 21


THANKS

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