CCTV CONFIGURATION, OPERATION &

MAINTENANCE TRAINING

PROJECT : KAFD
PARCEL : 5.02
CONTRACTOR : MOBCO
1.0 Introduction

This training course is intended for Installation / Service technicians and Administrators or operators who will be involved with
installing and maintaining Honeywell CCTV systems installed at Abdullah Financial District.
All revisions of this document will be electronically controlled as per the Document Management Plan. This Plan is a live
document and will be updated from time to time, as deemed appropriate, inaccordance with scope, policies and procedures that may
change to meet the Employer’s requirements

1. System Description
The CCTV systems provide surveillance capabilities used in the protection of people, assets, and systems. A CCTV system serves mainly as a
security force multiplier, providing surveillance for a larger area, more of the time, than would be feasible with security personnel alone.
CCTV systems are often used to support comprehensive security systems by incorporating video coverage and security alarms for barriers,
intrusion detection, and access control. For example, a CCTV system can provide the means to assess an alarm generated by an intrusion
detection system and record the event.

2. Purpose
The purpose of this training session is to build a solid working knowledge of Honeywell CCTV Solutions installed at KAFD. This
training will cover IPTV camera, NVR and ProWatch VMS solutions. Hands-on exercises will help the attendees to build experience on
the subjects. The following items will be discussed during the training session:
IP Camera (H4W5PER2K)
ProWatch NVR (PWNPE Series)
ProWatch Video Management Software

The IP cameras has been installed across the parcels as per the approved coverage MAP. The NVR’s and operator workstation has
been installed at operator room/MTR. The CCTV system has been supported by a dedicated non-ICT switch installed at floor levels and
core switch installed at MTR

3. Schedule of Equipment

1. Network WDR 5MP IR Rugged indoor Mini Dome Camera, Model H4W5PER2K– Installed at Core & Shell area including the elevators, Qty’s –
294 Nos
2. ProWatch 256-Channel Enterprise NVR, Model PWNPE256C120T12 - Installed at Operator Room/ MTR, Qty’s – 1 No
3. ProWatch 64-Channel Enterprise NVR, Model PWNPE64C32T8 - Installed at Operator Room/ MTR, Qty’s – 1 No
4. ProWatch Client Workstation, Model PWW6T- Installed at Control Room, Qty’s – 1 No
5. ProWatch Client License, Model PWSWCL- Installed at Control Room, Qty’s – 1 No
6. 46” Monitor- Installed at Control Room, Qty’s – 2 Nos
7. 24” Monitor- Installed at Control Room, Qty’s – 2 Nos
4. Employer & Project Requirements

The following are reference documents from which this Operational Training Management Plan is derived:
ISO 9001:2015 Quality Management System – Requirements
ISO 10015:2019 Quality management — Guidelines for competence management and people
development
ISO 45001:2018 Occupational Health and Safety Management Systems KAFD Contract 0029 Section 14 Quality
Assurance - Clause 14.17 Training
KAFD Contract 0029 Section 19 Testing & Commissioning - Clause 19.8 Training

While the reference documents are generic, the Operational Training Management Plan develops the specific approach to
achieving the planning, verification and implementation of the Operational trainings

5. Terms and definitions Competence

application of knowledge, skills, and behaviors in
performance.

Training
process to provide and develop knowledge, skills and
behaviors to meet requirements.

Training needs
The specification for training needs should document the objectives and the expected outcomes of the training. The input
to the specification for training needs should be provided by the list of competence requirements, the results of previous
training, and current competence gaps and requests for corrective action.

Competence gaps
A comparison of the existing competencies with those required should be made to define and record the competence gaps.

Training Manual
A Training Manual is a document appropriate to establish a clear understanding of the organization’s needs, the training
requirements, the training content, the training objectives that define what the trainees will be able to achieve as a result of
the training and the evaluation of training outcomes.
2.0 Training

1. General Training Requirements

The Participants who attend the training should preferably have knowledge of Basics in CCTV (IPTV cameras, NVRs) and
Knowledge of TCP/IP Network topology.
The T&C of CCTV shall be complete before commencing the training. The readiness of the training
attendees must be informed well in advance

2. Training Module Content

Pro-Watch™ Video Management System (Pro-Watch™ VMS) is an enterprise-class video management and hybrid
solution. It enables you to operate the traditional analog, network and IP based video equipment in the same surveillance network.
You can deploy thousands of cameras in number of locations, and add many video devices such as recorders and monitors.
This guide is intended for the operators of Pro-Watch VMS system
ProWatch VMS application

Pro-Watch™ VMS is based on the client-server architecture. The following diagram illustrates the client-server architecture and different
components that can be added to constitute the Pro-Watch™ VMS system
The scalable architecture enables you to expand or downsize the video surveillance network as and when needed. You can downsize
the video surveillance network to a single client workstation and server configuration. It can also be expanded to include multiple
client workstations and servers
The following diagram shows the single workstation architecture.
 PROJECT BOQ

Sl No Description Model No Quantity

1 5MP IP WDR IR Rugged Mini indoor Dome Camera H4W5PER2K 294
2 Wall Mount bracket for H4 series camera HQA-WK 65

3 NVR 256CH, 10x12 TB SATA HARD DRIVE PWNPE256C120T12 1

4 NVR 64CH, 4x8 TB SATA HARD DRIVE PWNPE64C32T8 1

5 VMS Client work station PWW6T 1

6 Pro-Watch VMS Single Client License PWSWCL 1

7 40” Monitor PMCL542 2

8 24” Monitor PMCL524 2

Network Video Recorder

Honeywell’s Pro-Watch NVR is an open, flexible and scalable Enterprise IP video surveillance system. Utilizing Honeywell’s high-
definition cameras, Pro-Watch NVR is a powerful, high-definition IP recording system with support for standards, remote viewing
clients.

Technical Data:
 Indoor Dome Camera Model H4W5PER2K

The 5 MP Dome Camera shall provide excellent low-light performance and together with H.265 Profile codec saving storage and
bandwidth. Built-in PoE (Power over Ethernet) eliminates separate power supply and associated wiring; 12V DC inputs where PoE power is
unavailable. Remote configuration, motorized focus and zoom adjustments and auto focus through web client or from the NVR.

Technical Data:
Camera Mount HQA-WK

The mounts provide easy cable routing with no exposed wiring, and the cameras can be installed, adjusted, and tested
without repositioning the housing. All of the mounts and accessories are suitable for indoor or outdoor use.
Work Station

Honeywell’s Pro-Watch VMS (video management system) controls multiple sources of video subsystems to
collect, manage and present video in a clear and concise manner. Pro-Watch VMS intelligently determines the
capabilities of each subsystem across various sites, allowing video management of analog or digital video
devices through a unified configuration and viewer. The subsystems can be analog matrix switches or digital/network
video recorders allowing both analog or digital input to be viewed on an analog or digital monitor. Users can
benefit from using traditional analog systems and IP-network systems at the same time to ensure maximum use of
their initial investments. These subsystems range from Honeywell matrix switchers, DVR/NVRs and 3rd party
systems. Pro-Watch VMS supports emerging technologies in the industry, like 4K resolution, H.265 smart video
compression codec and multi-imager cameras
Performance and design
Please refer the attached Floor Layouts and SLD

Operating characteristics.

Scalable and Future Oriented – Over time, the video surveillance system must be capable of scaling up or down to meet the
changing organization requirements. Pro-Watch VMS’s client- server architecture can easily adapt to the changing requirements. Expanding or
downsizing your video surveillance system is easier. In addition, Pro-Watch VMS's architecture focuses on implementing and integrating
more features. For example, more recorder types can be integrated to Pro-Watch VMS in the near future.
Robust and Capable – Pro-Watch VMS can be configured to manage video feeds from thousands of cameras. You can add
multiple recorders and switchers to your video surveillance network and remotely monitor the locations. Refer to Performance Capacity
Document (PCD) for more information.
Open Architecture - Pro-Watch VMS is built using industry standard protocols and technologies, which give you the added advantage of
selecting the best available IP cameras and streamers for your video surveillance network.
Integration Capability - Pro-Watch VMS is designed to integrate seamlessly with other enterprise systems like access and intrusion control
in the near future.
User Friendly and Feature Rich – Pro-Watch VMS’s user access based and easyto-use user interface enables you to configure and
manage every element of the video surveillance network. Using the user interface, you can easily add cameras, recorders, and other devices,
and create new video surveillance locations and users.
Effective Site Monitoring - Monitoring locations is more effective through features like color correction, digital zoom, operator
messaging, logical partitioning of video devices, analytic features like motion detection, and others.
Redundancy support - Pro-Watch VMS software includes support for Redundancy where you can configure a redundant recorder for
unforeseen/ maintenance scenarios. It allows you to configure the Redundant recorder using various Failover constraints. There are various
Failover constraints that you can configure (Automatically/Manually) to trigger the Fail over.
Search for Recorded Video and Events - Search feature enables you to search for recorded video and events in various recorders.
Event Handling - Events such as failure of camera or loss of video can be logged and event reports can be generated. You can
retrieve and view video pertaining to specific events. In addition, you can configure alarms to notify the operators when events occur.
Reports - You can also generate reports to view user activities such as creation of clips, configuring of devices, and other activities
performed by a user.
Documentation:
- Operations & Maintenance Manuals are attached
- Warranties certificate attached
Emergencies:
Alarms notify the occurrence of events to the operators. You can configure alarms to be triggered when events such as adding a
camera to a recorder, recorder disk space nearing full, motion detection, and others occurs. The events that trigger an alarm can be
selected while configuring the recorders, failover recorders, video inputs, and switchers. Few alarms are considered as events if the
severity level is low.
Recorder Manual Failover: When a failover is triggered manually
Recorder Manual Failback: When manual failover failback
Recorder Automatic Failover: When a failover is triggered automatically Recorder Automatic Failback:
When automatic failover failback

Each alarm goes through the following states:

New or Unacknowledged

When an alarm is triggered, it appears in the Alarm window. The state of the alarm after it is triggered is referred to as
unacknowledged. You can view the list of all the unacknowledged alarms in a table in the Alarm window. For each unacknowledged
alarm, the following details are listed.
Column Indicates...

Description Name of the event that triggered the alarm. For example, camera motion detected.

Event Details Name of the event attribute. Only the key event attribute is displayed in this column. For example, If an
Encoder is disconnected, the encoder name would be displayed.

Device Name Name of the device such as recorder, camera, or switcher associated with the event. For example, the
name of the camera that detected motion.
IO Status status of the input and output
Date Time date and time when the alarm is triggered.

Master Device Name recorder description

Severity severity of the alarm.

Site site name where the device is located.
Global EventID global unique identification number of the event.

The number of unacknowledged alarms is displayed in a blinking mode in the status bar red color. For example, Alarms (10) indicate that
there are ten unacknowledged alarms.
 Acknowledged

An acknowledged alarm indicates that the operator has taken the necessary action. After acknowledging the alarm, it is moved to the
acknowledged alarms list in the Alarm window.
Cleared
After the response action is taken, you can remove or clear the alarms from the acknowledged list in the Alarm window

Operations:

Logging on using profiles

The Pro-Watch™ VMS server addresses are saved in profiles. You need to select the profile before logging on. You can set a profile as the
default profile. When a profile is set as default, you do not need to select the profile each time you log on to ProWatch™ VMS. You can also
modify and delete profiles.

Logging on to Pro-Watch™ VMS

Double-click in the desktop. The Log On dialog box appears. or Click Start -> Programs -> Honeywell ->
Pro-Watch™ VMS.
The Log On dialog box appears.

Click the Language option, and then select the required language.
In the User Name box, type the user name. The default user name is “Admin”. In the Password box, type the
configured password.

Profiles box, select the profile corresponding to the Pro-Watch™ VMS server you want to connect to and
press ENTER or click .
 Changing the Default Password

Honeywell recommends you to change the default password and create a new password before logging on to Pro-Watch™ VMS software.

In the client workstation, double-click in the desktop to display the Log On dialog box. Click Change password. The

Change Password dialog box appears.

Select the Profile from the drop-down list for which you want to change the password. Type the Username. For Fresh
installation admin is the user name.
Type the Old Password.

Type the New password. The new password should meet the following requirements:
• minimum character Length should be 12
• one number
• one uppercase letter and
• one special character
Type the new password once again to Confirm Password. Click Save.

Password Requirement

Ensure that the new password must meet the following requirements.
Minimum length – 12 and Maximum length – 20
Password should consist one number, one uppercase letter and one special character.Number– a digit zero through nine in any script except
ideographic scripts.
Uppercase letter – any kind of letter from any language which has uppercase
variant.
 Special character – any kind of punctuation character – any kind of hyphen, dash, opening bracket, closing bracket,
quotes, underscore etc
Saving a Server Address in a Profile

In the client workstation, double-click in the desktop to display1 the Log On dialog box.
Click Server Settings. The Server Settings dialog box appears.

Click Add.
In the Profile Name box, type a name to identify the profile.
In the Server IP/Name box, type the numerical IP address or the network name of the Pro-Watch™ VMS server.
Click Save.
Click OK. The server address is saved in the profile.
Setting the Default Profile

To set the default profile

Select the profile you want to set as default before logging on to Pro-Watch™ VMS.
In the user menu, click Profiles and select Set Default Profile. The profile is set as the default profile. The default profile
appears selected in the Profile box in the Log On dialog box.
Modifying a Profile
You can modify the profile name and the server address saved in the profile. To modify a profile

In the client workstation, double-click in the desktop to display the Log On dialog box.
Click Server Settings. The Server Settings dialog box appears.
In the Choose Profile box, select the profile you want to modify. The profile details appear under Configuration in the Server
Settings dialog box.
In the Profile Name box, you can change the profile name.
 In the Server IP/Name box, you can change the server address. Click Save.
Click OK.

Deleting a Profile
To delete a profile

In the client workstation, double-click in the desktop to display the Log On dialog box.
Click Server Settings. The Server Settings dialog box appears. In the Choose
Profile box, select the profile you want to delete.
Click Remove.
Click OK. The profile is deleted.

Configuring High DPI settings

In 4K/ high DPI monitors, if you launch the VMS Client then the UI will not display correctly within the screen and the UI text
is displayed in small font. To overcome this issue, user need to override the high DPI settings: To override the high DPI settings:

Right click on the VMS icon on the Desktop and then select Properties. The Properties dialog box is
displayed.
Click the Compatibility tab.
Under Settings area, select the Override high DPI Scaling behavior. check box as highlighted
below.
Click Apply and then OK.
Re launch the VMS application to view the changes.
Logging Off
You can log off from Pro-Watch™ VMS from the user menu. The name of the currently logged in user is
displayed as the user menu on the top right of each screen.
To log off from Pro-Watch™ VMS

1. Click the User menu. The user menu options appear.

2. Click Log Off. The log on dialog box is displayed after logging off from ProWatch™
VMS.
Closing the Pro-Watch™ VMS User Interface
You can close the Pro-Watch™ VMS user interface from the user menu. The name of the
currently logged in
user is displayed as the user menu on the top right of each screen. To close the Pro-Watch™ VMS
user interface

3. Click the User menu. The user menu options appear.

4. Click Exit. A dialog box appears prompting you to confirm the action.
5. Click Yes.
Familiarizing with the Pro-Watch™ VMS user interface
The user interface of Pro-Watch™ VMS is easy-to-use because of its intuitive icons and user-friendly features. You can
monitor the sites and configure the devices in the video surveillance network through the Pro-Watch™ VMS user interface. The user
interface consists of tabs, tree-structures, status bar, floating windows, and icons. On opening the user interface, you see five tabs,
namely the Viewer, Configurator, Search and Report. Based on the tab you select, windows, tree structures, and other settings relevant to the
tab appear on the screen.
A status bar is displayed in the lower part of the user interface. The status bar indicates the connection status with the
Pro-Watch™ VMS server and controller, the Pro-Watch™ VMS server name, status of clip creation, role of the user, number of
unacknowledged alarms, number of messages sent to you, the CPU usage, and time. In addition, you can turn on the Virtual Keyboard
feature to select salvo layouts, panels, cameras, and monitors.

Viewer tab
The following figure illustrates the Viewer tab.
Viewer tab

The following components are displayed on the screen.

Component Description
 A floating window that displays recorders, switchers, and cameras in a tree structure. You can
select one or more devices from the Devices window to view video in the Salvo Layout.
A drop-down list on the top of the Devices window lists the partitions. You can select a partition in
the drop-down list to view the devices from the particular partition. Selecting the All
Partitions option in the drop down box displays the devices from all the partitions in the tree
view.
The status of the devices also appear in the window. See . You can right- click on the devices to
display context menu.
Intellisense search
The Intellisense search option makes the search of cameras simpler and easier. When a part of the
camera name is types in the text box, the Intellisense search displays the list of cameras that are
connected to various recorders in the Devices window. For example, if you are searching for
Camera 2 connected to particular recorder, then type Ca in the text box, the list of camera names
Devices window that contain 'ca' are displayed.
Intellisense search also supports wild characters while searching. For example,
ca* — camera names that begins with the 'ca' are displayed.
*ca — camera names that ends with the 'ca' are displayed.
*ca* — camera names that contain the 'ca' are displayed.
! ca — cameras that does not have 'ca' in their name are displayed. Select the required filter string
and click on the filter button. You can
toggle between the Filter On and Off mode using the option or right- click , and select
between Filter ON and Filter OFF.
The hot key to activate intellisense search is F4.

The context menu options in the Devices window include: Show Live - to view live
video.
Preview - to view the preview of a particular camera for different timings in a day.
Calender - to view the video for the current month.
Snapshot View - to view the snapshots from the recorded video. You can view the snapshots from 1
second, 5 seconds, 15 seconds, 1 minute, 5
minutes, 15 minutes, 30 minutes, 45 minutes, 1 hour, 3 hours, 6 hours,
12 hours, and 1 day.
Show Device ID - to display the device ID. The ID is specified while adding the device and is useful to
perform operations using virtual keyboard.
Device’s window continued... Hide Device ID - to hide the display of device ID. Refresh - to refresh the
camera status.
Refresh from Device - to refresh the camera status from device. Reload Device - to reload
device.
Group By - to group the cameras based on the site or device.
Sort By - to sort the list of devices by name or callup number. By default, names and callup numbers
are sorted in ascending order.
Add to My Devices - to add devices to My Devices. Collapse All - to collapse the
device tree.
Expand All - to expand the device tree.
 Click to display a floating window that lists the monitors. You can view both analog and digital monitors from this window.
A drop-down list on the top of the Monitors window lists the partitions. You can select a partition in the drop-down list to
view the monitors from the particular partition. Selecting the All
Partitions option in the drop-down box displays the monitors from all the partitions in the tree view.
You can right-click on the Monitors to display context menu. The context menu options include:
-is specified while adding the device and is useful to perform operations using virtual keyboard.
-Show Device ID - to view the device ID. The ID Add to My Devices - to add devices to My Devices.
-Sort By Name - to sort the list of devices by name. By default, names are sorted in ascending order.
Monitors window -Expand All - to expand the monitor’s tree.
-Collapse All - to expand the monitor’s tree.

Click to display a floating window that lists the alarms. You can
Alarm Window
acknowledge and clear the alarms from this window.

Click to display a floating window that lists the images and clips in a tree structure. You can select the images and clips
to view. You can right-click on the images folder or the images to display context menu. The context menu options
include:
Refresh - to refresh the images/clips in the respective folder. Verify Package - to extract the package clip
Image View - to view the images.
Show In Folder - to view the folder in which the images are stored.
Add New Location - to add a new location other than default location to store the clip export
Image/Clip Window Remove Location - You can remove the newly added location Search For Multiple Clips - to search for
multiple clips
Switch To List View - to view the images/clips in list view other than folder view
Delete - to delete an image.

Click to display a floating window which includes the list of bookmarks created by the user. These bookmarks are
displayed based on the user privileges.
You can right-click on the any Bookmark to display context menu. The context menu options include:
Play From Bookmark Time - to view the video from the specific bookmark time. You can also drag and drop any
bookmark on to the video panel to view video from that bookmark time.
Send Message - to send Bookmark to the desired users in the form of operator message
Bookmarks Window
Delete - to delete the selected bookmark.
 A floating window that lists in a tree structure, the devices such as cameras, monitors, and sequences.
You can drag and drop devices from the Devices, Sequences and Monitors window to My Devices window You can group these
devices according to your preferences in separate folders. To create a folder
Right-click on My Devices or Shared Devices in the My Devices window and select Add New Folder. A new folder appears with
a default name.
Type a name for the folder and press ENTER.
Note: Ensure that the folder name should not contain & character. If the folder name contains & character you cannot drag drop
the folder in VMS viewer.
This feature is useful to group video sources which are frequently selected. The video sources can be selected easily when
needed instead of looking in the Device window which generally consists of many video sources.
The status of the devices also appears in the window.
The devices are displayed only when the user who included the devices in My Devices window logs on.
You can copy a device from My Devices to Shared Devices and from Shared Devices to My Devices using the drag and drop
option.
Devices grouped under shared devices are displayed on all client workstations irrespective of the logged in user. To group
devices under Shared Devices, drag and drop the devices from My Devices.
Similarly, you can drag and drop to copy devices from
Shared Devices to My Devices. This ensures that you retain the device even if an operator deletes the device in Shared
My Devices Window Devices.
You can right-click on my devices to display a context menu. The context menu options include:
Show Live - to view live video. Preview -
Show Device ID - to display the device ID. The ID is specified while adding the device and is useful while performing or using
virtual keyboard.
Remove - to remove the device from the list. Refresh - to refresh the camera status.
Refresh Tree - to refresh the tree list.
Refresh from Device - to refresh the camera status from device.
Sort By Name - to sort the list of devices by name. By default, names are sorted in ascending order.
 Configurator tab
The following figure illustrates the Configurator tab.

The settings in the Configurator tab enable you to add and configure the video devices and setup the Pro-
Watch™ VMS system.

Search tab
The following figure illustrates the Search tab.
Components Description

Device View Window (Navigation Area) Displays branches in a tree structure namely, Devices,
User Management, Groups, Server, Association, Migrator, IP Camera Management and Scheduling.
Each branch can be expanded to display more items. For example, the Devices branch when
expanded displays items such as Recorders and Cameras. Selecting an item displays the relevant settings in the display
area. For example, selecting the Recorders displays the settings to add, update, and delete recorders.

Display Area Displays the settings based on your selection in the Device View window.
 You can search for recorded video and events from various recorders from the Search tab.
Report tab
The following figure illustrates the Report tab.
 VMS manual Page No – Page 51-65
VMS manual Page No – Page 103, 111-132
Salvo View
Creating a Salvo View
1. Click the Viewer tab.
2. Right-click on the toolbar, and then click Create Salvo view or Click on the
toolbar on the top of the salvo layout. A drop-down box appears.
3. To create a salvo view, in the Enter salvo view name box, type a name for the salvo view and click OK. Go to step 5.
4. To create a shared salvo view, in the Enter salvo view name box, type a name for the salvo view, and then click Shared Salvo
check box. Go to step 6.
5. The salvo view is created and appears in the My Salvo Views under Views window.
6. The salvo view is created and appears in the Shared Salvo Views under Views window.

Selecting a Salvo View

To select a salvo view
• In the Views window, double-click the salvo view or drag and drop the salvo view on the salvo layout or right-click the salvo view in
the Views window, and then click Show.

Renaming the Salvo View

To rename the salvo view
1. Right-click the salvo view in the Views window, and then click Rename.
2. Type a new name for the salvo view in the Site window and press ENTER.
Editing the Salvo View
To edit the salvo view
• change the cameras in the existing salvo view
• change the salvo layout for the existing salvo view
Changing Cameras in the Existing Salvo View
1. In the Views window, double-click the salvo view or drag and drop the salvo view on the salvo layout or right-click the salvo view
in the Views window, and then click Show.
2. Realign the cameras or add new cameras in the same salvo view layout.
3. Click Save Salvo View in the salvo view pane.
Changing the Salvo Layout for the Existing Salvo View
Method one
4. Select a salvo layout and re-align cameras if you want.
5. In the Views window, right-click the salvo view for which you want to change the layout, and then click Save.
Method two
 1. Select a salvo layout and re-align cameras if you want.
2. Click on the toolbar on the top of the salvo layout. A drop-down list appears.
3. In the Enter salvo view name box, type the salvo view name for which you want to change the layout, and then
click OK. A message asking for confirmation appears.
4. Click Yes to save.
Capturing Salvo Image
You can capture the entire salvo view as an image and store. The image is stored in the images and clips directory.
To capture salvo image
• Click on the toolbar on the top of the salvo layout. The salvo image is created.
Deleting a Salvo View
To delete a salvo view

• Right-click the salvo view in the Site window to display a context menu. Click
Delete. The salvo view is deleted
Salvo Bar
A salvo bar appears on top of a salvo view. The salvo bar indicates the name of the salvo view. You can save a salvo
view after you realign the cameras using the Save option on the Salvo Bar. You can also use the Save As option to
save an existing salvo view with a different name. The context menu options on the salvo bar include Send Message,
Create Salvo View, and Full Screen.

Extended Salvo layouts drop-down

In addition to 10, 13 grid, now 1+5 corridor view salvo layout combinations are introduced in this release with preview.
Hover the mouse on the required salvo layout, the corresponding preview is displayed on the right side pane. Below
image displays the additional salvo layouts with preview.
 User Experience Improvements
New Salvo layout: Introduced to support Corridor View (1+5) mode as shown below:

Aspect Ratio Stretch

Aspect Ratio stretch feature enables a salvo layout to display a view by maintaining same aspect ratio.
This option is available on the tool bar and it supports three
stretch view namely Default S, AspectRatio 16:9 and AspectRatio 4:3. Click to shuffle
between aspectratio stretch view.
.
Switching Aspect Ratio
To switch between the aspect ratio
• Click on the toolbar to shuffle between Aspect ratio stretch view as shown
below:
• Default Stretch View
• Aspect Ratio 16:9 View
• Aspect Ratio 4:3 View
Aspect Ratio 16:9 view
 Aspect Ratio 4:3 view

Live Video
You can view live video and play any selected sequence using the options
available in Pro-Watch™ VMS. It also includes Anonymized video.

Viewing Live Video

The panels in the salvo layout display video. You can select the video source
such as cameras or sequences from the Site or My Devices window.
To view live video
1. Click the Viewer tab.
2. Double-click the video source in the Site window or My Devices window. You can also drag and drop the video source
on a panel in the salvo layout. The live video is displayed in the panel and the label Live appears over the video
display.
 A panel displaying live video

You can select multiple video sources and view live video in different panels of the salvo layout. When you hover
the mouse over a video display, toolbars appear over the panel. The toolbars enable you to perform actions such as
flipping the video display, applying color correction, and so on..
Undo and Redo
Use the Undo and Redo options to undo and redo the drag and drop operation of video sources to the salvo
layouts.
To undo and redo the drag and drop of a video source

1. To undo the drag and drop operation of video sources, click on the toolbar on the top
of the salvo layout or press CTRL + Z keys.

2. To redo the drag and drop operation of video sources, click on the toolbar on the top
of the salvo layout or press CTRL + Y keys.
.

Context Menu Options

When you right-click on a panel displaying live video, a context menu appears as shown below.
 The following table lists the commands in the context menu.

Command Click to...

Full Screen maximize the salvo layout to full screen. Alternatively, you can click in the toolbar on the top of the salvo layout.

Remove Text Overlay to remove text overlay displayed on the video.

Alternatively, you can click in the toolbar on the top of the salvo layout.

Add Bookmark add a bookmark in the timeline. You can also add a bookmark by pressing the CTRL + B keys.

Add Bookmark to All add bookmarks to all the cameras displayed on the salvo layouts.

Bookmarks navigate to any bookmark and select to play the video related to that bookmarks time. You can also choose Remove to remove the
bookmark from the context menu.

Send Message send message to an operator or to another monitor.

Start Recording start the recording of video.

Alternatively, you can click in the panel toolbar to start recording of video.

Mark In add a mark in point in the timeline. You can also add a mark in point by pressing the CTRL
+ I keys.

Mark Out add a mark out point in the timeline. You can also add a mark out point by pressing the CTRL + O keys..

Save Image save the frame displayed in the panel as an image in the BMP format.
Alternatively, you can click in the toolbar on the top of the salvo layout to save the image in
BMP format. See Saving Images.
 Save Image As save the frame displayed in the panel in different image formats such as JPG, PNG, and GIF.

Preview view the preview of live video

Calender view the recording in calender format based on date and time

Smart Motion Search configure the smart motion search on live video.

Show Surrounding Cameras to view video from the associated cameras.

3D Mode This feature is applicable only to New EquIP PTZ model cameras. Select this option to enable the 3D view. You can also
center the field of view by clicking on any object in the live video.

Save Profile Camera As Save the camera view as a profile and this profile camera will be displayed under the Devices tree.
Profile camera created in Pro-Watch™ NVR cannot be discovered in Pro-Watch™ VMS and
in VMS in VMS scenario.

Enable Square Select select a rectangular area on the video display. The selected area is automatically zoomed in or enlarged.

Park Camera enable the camera parking feature. This is only for selected PTZ cameras.
Stop Recording Alternatively, you can click in the panel toolbar to stop recording of video.
Reset 3D This option is displayed when you enable 3D Mode. Click this option to reset the 3D view.
.

Video Recording and Viewing

Video Recording
In the Configurator tab, you can configure the settings to record video for the cameras connected to the recorder. Four types of record settings are
available for the cameras connected to the recorder. They are user activated, background/ continuous recording, motion detected recording,
and scheduled recording. The above settings are also applicable on the Redundant recorders or backup recorders which can be configured
for failover scenarios.
A new authentication feature called Four Eye Authentication is introduced in R500 release. This feature is for Privacy Protection setting and to meet
the EU GDPR compliance standards easily. This is to restrict all users in a surveillance system to perform Playback operation. While performing
playback operation at least two people from different roles should authenticate.

About the Recording Settings for Recorder

User Activated
You can configure the user activated settings for recording moments of interest while viewing live video from the camera. After configuring
the user activated settings, the operator can start recording of video when needed. The video is recorded for the time period specified in
the settings for user activated recording.
Background Recording
After configuring the background recording settings, the camera continuously records video. Motion Detected Recording
 After configuring the motion detection settings, the camera starts recording video when motion is detected.
Scheduled Recording
After configuring the scheduled recording settings, the camera starts recording video on specified date and time.

Viewing Recorded Video

You can use the following to play recorded video of primary or redundant recorders. Timeline
You can easily retrieve and view recorded video using the timeline and the date and time
controls in the Timeline window. When you select a camera from the Devices window to view video, a timeline appears in the Timeline
window. The name of the corresponding camera appears on the left of each timeline. You can add comments and mark points of interest
in the timeline using the bookmark feature. The bookmarks are helpful for future review of recorded video.
You can also add mark in and mark out points in a timeline. Recorded video between a mark in and mark out point can be played
repeatedly. This feature is referred to as loop playback of video.
You can view the frames from the recorded video as thumbnails in the timeline. You can also create clips from recorded video.
Player Controls
You can play recorded video at speeds ranging from 1/64X to 256X. You can also forward and reverse play the video. The frames
from the recorded video can also be viewed one at a time in the panel.
Using the time jump feature, you can skip time intervals while viewing recorded video. This feature is helpful when viewing
recorded video that spans across a long time interval.
Timeline
Playing Recorded Video Using the Timeline
Timeline enables you to play recorded video from a particular date and time. A timescale is displayed in the lower part of the Timeline
window. You can refer to the divisions in the timescale to locate a video recording in the timeline. Using the Date and Time
calendar box in the Timeline window, you can select a date and time from which you want to play recorded video.
You can add comments and mark points of interest in the timeline using the bookmark feature. This enables you to locate moments of
interest when reviewing recorded video. You can also add mark in and mark out points in a timeline to play a selected part of video
repeatedly.

To play recorded video using the timeline

1. Click the Viewer tab.

2. Select the camera. To select the camera, double-click the video source in the Site window or My Devices window. You can also drag and
drop the camera on a panel in the salvo layout. The video is displayed in the panel. Alternatively, you can click on a panel displaying video
to select the corresponding camera from which you want to view
 video. A timeline appears in the Timeline window with the name of the camera on the left in full timeline mode.

3. Play the recorded video from a date and time in one of the following ways.
Click on the timeline from where you want to view video. You can refer to the divisions on the timescale that is
displayed in the lower part of the timeline window to locate the date and time.

or
Select the date and time in the date and time calendar box

and then click OK or use the

buttons corresponding to day, month, year, hours, minutes, and seconds to select the date and time. The video
recording is played from the selected date and time.

Timeline Color Indicators

The color indication for the type of recording on the timeline can be identified using Legends. Legends in the timeline window
represents the type of recording (Continuous, Event or User and the type of Archival (Continuous or Event) status with specific
color. Based on your settings you can identify which type of recording or archival.
For Recording

Color Indicates...

Continuous recording.

Event based recording.

User based recording.

On Device

Synced from Device

Redundant

For Archival
Color Indicates...

Archival of Continuous recording

Archival of Event based recording

In the timeline, the time duration for which recording is available is indicated in green
color.
 The time duration for which recording is not available is indicated in white color. This helps
you to locate the video recording in the timeline.
Color Indicates...

recording is available for the corresponding date and time.

recording is not available for the corresponding date and time.

the timeline for the camera connected to other recorders. The

green and white color appears only for the cameras connected
to the recorder.

Indicates the recording available from the Redundant recorder

during Failover mode.

Viewing Thumbnails
To view the thumbnail frames
• Expand the camera name in the left of the timeline. The thumbnail frames
appear.

Player Controls
• Play the video
Click to play video. The icon changes to You can click this icon to pause the
playing of video.
• View frames in the recorded video

Click to view the forward frames or click . to view the reverse frames.
• Play video that is paused

Click to forward play video. To reverse play the video, click .

• Change the playing speed

Hover the mouse over the while video is playing and

move the slider to change the playing speed.

The speed appears in the icon when you move the slider. For example, 1x in the icon
indicates the playing speed.
• Skip time intervals using the time jump control
Skipping enables you to easily locate the portion you want to view in a video recording.
This is particularly useful when the video recording spans across a long time intervals.

Click the drop-down arrow on the while video

is playing and select a time interval. Click the to jump backward or click
 the to jump forward. The video jumps to the selected time interval.
• Sync video across the recorders
Sync video allows you to synchronize the display of video from multiple cameras across the recorders. In the Salvo
layout, select the cameras, select the Sync playback check box
on the timeline window or click on the tool bar above salvo layout to enable sync playback
mode. Any actions performed like jump, forward, and rewind is synced in the entire salvo layout. When a new
camera is dragged and dropped, the video from that camera is also synched.
• Volume control

Hover the mouse over the while video is playing and move the
slider to change the volume.
Click to mute the volume.

Context Menu Options

A context menu appears when you right-click on a panel displaying live video. The following table lists the
commands in the context menu.

Command Click to...

Full Screen maximize the salvo layout to full screen. Alternatively, you can click in the toolbar on the top of the
salvo layout.

Enable Square Select select a rectangular area on the video display. The selected area is automatically zoomed in or enlarged.

Remove Text Overlay to remove text overlay displayed on the video.

Alternatively, you can click in the toolbar on the top of the salvo layout.

Add Bookmark add a bookmark in the timeline. You can also add a bookmark by pressing the CTRL
+ B keys.

Add Bookmark to All add bookmarks to all the cameras displayed on the salvo layouts.

Bookmarks navigate to any bookmark and select to play the video related to that bookmarks time. You can also choose
Remove to remove the bookmark from the context menu.

Send Message send message to an operator or to another monitor.

Start Recording start the recording of video.
Alternatively, you can click in the panel toolbar to start recording of video.

Stop Recording Alternatively, you can click in the panel toolbar to stop recording of video.
Mark In add a mark in point in the timeline. You can also add a mark in point by pressing the CTRL + I keys.

Mark Out add a mark out point in the timeline. You can also add a mark out point by pressing the CTRL + O keys.
 Save Image save the frame displayed in the panel as an image in the BMP format.

Alternatively, you can click in the toolbar on the top of the salvo layout to
save the image in BMP format.
See Saving Images for more information.

Save Image As save the frame displayed in the panel in different image formats such as JPG,
PNG, and GIF.
See Saving Images for more information.

Show Surrounding Cameras to view video from the associated cameras. See Surrounding Cameras for
more information.

Alternate Camera to view the video from the alternate camera. The video displayed from the
alternate camera would sync wit the date and time of the video that was being
displayed by the previous camera.

Playing Recorded Video Using Mark In and Mark Out Points in Timeline
Mark in and mark out feature is useful when you want to play a portion of video repeatedly. You can add a
mark in point to mark the start date and time in the timeline. To mark the end date and time, add a mark out
point in the timeline. The portion of the timeline between a mark in and mark out point is referred to as
loop. You can add bookmarks between a loop to identify moments of interest in the video. The video in a
loop can also be saved as a clip.
Creating a Loop by Adding a Mark In and Mark Out Point in the Timeline
To create a loop

1. Click to select the timeline in the Timeline window in which you want to add mark in and mark
out points.
or
Click a panel displaying video to select the corresponding timeline.
2. To set the start date and time of the loop, add a mark in.
To add a mark in
Click the point in the timeline where you want to add a mark in and click . Alternatively, you
can right-click the point in the timeline where you want to add a mark in and click Add Mark
In in the context menu. The mark in can also be added from a panel displaying video. Right-click the
panel and
click Add Mark In in the context menu. Alternatively, click in the panel toolbar that
displays recorded video. The mark in is added at the corresponding date and time in the timeline.
3. To set the end date and time of the loop, add a mark out.
To add a mark out
To add a mark out, click the point in the timeline where you want to add a mark out and
click . Alternatively, you can right-click the point in the timeline where you want to add
a mark out and click Add Mark Out in the context menu. The mark out can also be
added from a panel displaying video. Right-click the panel and click Add Mark Out in the
context
menu. Alternatively, click in the panel toolbar that displays recorded video. The mark
out is added at the corresponding date and time in the timeline.

Removing a Loop
To remove a loop

1. Right-click a loop in the timeline window. A context menu appears.

 4. Select one of the following options in the dialog box.
Option Select to...

Include only marked area and save one or more loop in the timelines as clips.
Auto split on recording gap

Create clip for entire duration specify the time duration of video that you want to save in
the clip. After selecting this option, the date and time
(start and end) can be specified in the From and To boxes.

5. Under Streams, select the cameras. Only the video from the selected cameras are
saved as clips.
6. In the Format drop-down list under Streams, select the required format. The
formats supported by the recorders are listed in the following table.
Recorder Format Supported
Pro-Watch™ NVR WMV, ASF, MPVC, SMPVC

Embedded Recorders DAV

ADPRO XO HBOX

7. In the Job Name box, type a name for the job or retain the default name assigned by
Pro-Watch™ VMS.
 2. Click Remove Loop

Images and Clips

Saving Images
While viewing video in the panel, you can save a frame of the video as an image.
The image can be saved in Bitmapped Graphics (BMP), Joint Photographic Experts
Group (JPG) format, Portable Graphics format (PNG), and Graphics Interchange
Format (GIF).
To save a frame displayed in a panel as an image

1. Click the Viewer tab.

2. Right-click the panel to display a context menu.
3. Select Save Image to save the image in .BMP format. Alternatively, you can click
on the toolbar on top of the salvo layout. The images are saved in the
Images and Clips folder at the location in the hard drive in which Pro-Watch™
VMS files are installed. For example, X:\Program Files\Honeywell\
TrinityFramework\ImagesAndClips. Here, X: is the hard drive. Or
Select Save Image As to save the image in other formats. The Save As
dialog box
appears when you select the Save Image As command. You can select the format in
the Save As Type box and type the name for the image in File Name box. You can
also select a folder to save the image.
To save the salvo layout as an image
• Click on the toolbar on top of the salvo layout.
The salvo layout is saved as an image (.BMP format) in the ImagesAndClips folder.

Creating Clips
Clips can be created and exported from both primary and redundant recorder cameras. You
can create clips from the recorded video. These clips can be saved with digital signatures.
Digital signatures ensure authenticity of clips. Digital signatures are primarily used to authenticate
videos that are produced in courts as evidence. A digital signature generates a unique string
for the clip using algorithms recommended by the W3CThe World Wide Web Consortium
(W3C) is an international consortium where member organizations, a full-time staff, and the
public work together to develop Web standards. If the video in the clip is modified, a
verification check for the unique string fails indicating that the content is tampered. When a clip is
saved with the digital signature, a package file with the .PKG extension is created to save the clip.

To create a clip

1. Click the Viewer tab.

2. Specify the loop for which you want to create a clip.

3. Click in the Timeline window. A dialog box appears with the name of the cameras
from which video is displayed in the salvo layout.
or
Right-click a loop in the Timeline window and select Export Clip in the context menu. The
Create Clip dialog box appears.
 8. In the Location box, you can select the folder in which you want to save the clip.
The default folder location is displayed in the Location box. You can click to select another
folder location
9. Select the Archive and Digital Signature check box, to archive the clip with the digital
signature.
10. In the Comments box, type the required comments for the job to be created.
• If MPVC format clip is selected to export then a Password field is displayed. You can provide a password if
required.
11.Select the Include MPVC Clip Player check box to play the recordings of MPVC format
files. This player is to playback only MPVC format clips.
12. Select the Split Clip Size check box and then select the required size and units from the corresponding drop
down boxes. This option is applicable only for ASF and MPVC formats.
13.Click OK to create the clip. The clip creation status is indicated in the status bar. The
clip is saved with an automatically generated name.

To cancel the clip creation:

14. Click the clip creation status indicator in the status bar. The Clip Export Status dialog box appears.
15. Right-click the job name that you want to cancel, and then select Cancel. To cancel all the jobs, select Cancel All.

Encrypted Clip export

In addition to the existing clip export formats, Pro-Watch R650 release supports Encrypted clip export
format SMPVC. SMPVC stands for Secured MPVC format which allows you to encrypt the exported clip to avoid
unauthorized access to the clips in disk or external drives.
User can set a required password before exporting a clip to make it authenticated.
When the clip is drag and dropped into the viewer or player it prompts for password. The SMPVC format clip can be
viewed on Pro-Watch VMS Viewer or proprietary Clip player only.
How to export an Encrypted Clip

For a specific camera(s), select a loop in a timeline using Mark In and Mark out options. Right-click on the marked
loop and then click Export Clip. The Create Clip screen is displayed as shown below.
Or
Select a salvo panel to export and then click Instant export icon on tool bar. The Create Clip screen is displayed
1. In the Format drop-down list under Streams, select the SMPVC format. The comments
and Password fields are displayed as highlighted below.
 2. Type the required password. This will be the password required to view the video.
3. Confirm the Password once again the box provided.
4. Add Comments in the box provided if any.
5. Browse the location to save the clip if required.
6. Click OK to export the clip. Once the clips successfully exported, play the clip in VMS Viewer or in
Proprietary media players as explained below.

In Pro-Watch VMS Viewer

1. Drag and drop the SMPVC clip into viewer. The Warning box is displayed prompting you to-provide
the password as shown below.

2. Type the same password which is defined in the Create Clip window and then click Proceed. The
exported clip video is displayed.
In Proprietary Clip Player
1. Drag and drop the SMPVC clip into Proprietary Clip Player. The Encrypted File box is displayed
prompting you to provide the password as shown below.
 2. Type the same password which is defined in the Create Clip window and then click
Proceed. The exported clip video is displayed as shown below.

Naming Convention for Clips

The following table explains the automatic naming convention for a clip using an example

Clip Name Description

080109 The first two digits indicate the year, the next two digits indicate the month, and the last two
digits indicate the date of clip creation.
125809 The first two digits indicate the hour, the next two digit indicates the minutes, and the last two
digits indicate the seconds.
Camera Door The name of the camera.
MP4 The file extension for the clip.
The file extension can be MP4 or WMV, ASF or MPVC

WMV, ASF, MPVC, SMPVC Formats

Clips can be exported in either WMV, ASF, MPVC and SMPVC formats. When compared
to WMV format, the ASF format is much faster and more reliable. MPVC format
is specifically designed to play in proprietary player only. The SMPVC format a secured
clip export format where user can authenticate the exported clip with a password. A user
can only view the SMPVC exported clip if the password is correct. The following
table describes the WMV and ASF formats

WMV Format ASF Format MPVC Format SMPVC Format

WMV is traditional and slow. ASF format is faster at Its Honeywell It is secured and
exporting a clip. It takes 50 Proprietary format. Honeywell Proprietary
minutes to export a 24 hour format.
 clip without much difference in the
size of the clip.

Text overlay is not supported in the

NVR viewer with ASF formats.

WMV format converts the packets into ASF format takes the raw data from
MPEG formats and then displays the video. the packets and displays the video
directly without conversion. This
makes the ASF format faster in
processing the video.

ASF format does not display the Time You can playback the MPVC You can playback the
Stamp on the clip. To view the Time format using Pro- Watch™ SMPVC format using Pro-
stamp it is recommended to play the Clip player which is designed Watch™ Clip player which is
clip with the VLC Player only for MPVC format clips. designed only for
SMPVC format clips.

Adjustments:

CONFIGURING PRO-WATCH NVR

Configuring Pro-Watch NVR involves setting up the system to perform video surveillance
and IP recording operations. This is the most important phase for commissioning Pro-Watch
NVR system as it involves setting up the Pro-Watch NVR IP address, organizing devices, users, and
roles. The Pro-Watch NVR configuration task is performed only by the user having the NVR
Administrator role. This is the initial task performed after the setting up the Pro-Watch NVR system.

Caution: Logon as Administrator only when an administrative activity need to

be performed, Operator is preferred for all other activity.

Note: For a user having the Operator role, the contents in this chapter serve as a
reference.

Pro-Watch NVR configuration involves the following tasks:

• Configuring the Honeywell cameras with Pro-Watch NVR Wizard.
• Configuring the System settings
• Configuring the Disk settings
• Configuring the Cameras
• Adding IP Cameras / Encoders
• Manually adding cameras
• Updating the Cameras
• Deleting the Cameras
 • Configuring the Schedules
• Configuring the Sequences
• Performing User administration

Configuring the Honeywell cameras with Pro-Watch NVR Wizard

Pro-Watch NVR Wizard is an easy three-step* procedure to live video for Honeywell devices. This
wizard automatically starts each time you power on the Pro-Watch NVR system.
(* 3 clicks with default settings and in a local area network for specific models) Step 1.
The CONFIGURATION page appears.

• If you want to change the default settings, select YES or NO corresponding

to the fields listed in the following table or click STEP 2 to accept the default
settings, and proceed to the CAMERA DISCOVERY page in step 2.
Field Description

CONFIGURATION SETTINGS
Video Format Select “NTSC”
Enable Continuous Recording Start recording as soon as soon as the camera is
added. 24/7 continuous recording is enabled for all the
cameras.

Dynamic IP Synchronization Pro-Watch NVR software automatically

synchronizes any change in the camera’s IP
address.
For example. if a camera is restarted, and a new IP is
associated to the camera, then the Pro-Watch
NVR software automatically detects the
changed IP
 address and synchronizes it to the camera so that live
viewing and recording is not disturbed.
Auto Add Discovered Camera Any newly connected camera is automatically
discovered and added to the camera’s list.
DISCOVERY SETTINGS
Choose Camera Network Enables you to choose your camera network from the
drop-down list.
Click the refresh icon to refresh the dropdown
list.
Auto IP Assignment Assigns a valid address to cameras with Automatic
Private IP Addressing (APIPA).
Note: Use this option only if you do not have a
DHCP
server and want to assign an IP address in your
computer network range to the cameras.
Range for IP Assignment: The Pro-Watch NVR system
automatically detects all the cameras in this range on
the network.
From, To: Type the IP range.
Filter Discovered Cameras Enables you to filter the discovered cameras based on
the camera model and IP range.
• Filter By Camera Type: Select this check box and
then select a camera model from the dropdown list
by clicking the respective check boxes.
• Filter By IP Range: Select this check box and then
type the IP range in From and To.
Select the required language from the drop-down list. The supported languages are
Arabic, Czechoslovakian, Dutch, French, German, Russian, Italian, Polish, Portuguese, Spanish,
and English. The default language is English (US English).
Select the Launch Wizard on Windows startup check box to launch the wizard automatically each time
you start Windows.

Step 2.The CAMERA DISCOVERY page appears.

All the settings that you have saved on the CONFIGURATION page are listed, along with the discovered
cameras. As each connected camera is discovered (notice the message that displays on the lower right
of your monitor) it is added to the list. This list disappears as the cameras are added to the ProWatch
NVR software.

Discovered Cameras

Pro-Watch NVR Wizard pop-up message appears detailing the available free channels in the system on
NVR Hybrid units if there are analog cameras (pre-configured or added manually). It also gives you a
hint about deleting the unused analog channels to add IP cameras. Click OK to continue.

Click BACK to return to the CONFIGURATION page or click DONE when the number of cameras
discovered equals the number of connected cameras.
Caution: Only Honeywell IP cameras and HVE encoders (except Honeywell Performance
Series and New equIP® Series IP cameras) are discovered and added in the Pro-
Watch NVR Wizard

Step 3.The INSTALLATION page appears.

Configuring the System Settings
The System settings help in configuring the following:
• General System Settings - enable configuring the device name, device description, and device address for Pro-
Watch NVR.
• Event Recording Settings - enable configuring the times associated to event and user based recording.
• Email Settings - enable configuring the SMTP server settings for e-mail
communication of events.
• Site Info - enable configuring and displaying the Site info and License type information.
Archival Schedule - enable configuring the archive schedule for the recordings.
• Edge Sync Settings: allows you to sync and back fill the recordings from camera SD card to NVR. You can
configure when to sync or back fill.
• Privacy Protection Settings: enables user to configure the type of masking in live video.
• Holiday/Exception Settings for Schedules - enable configuring the holidays and exceptions for schedule based
recording.

To view the system settings

• Click the Configurator tab. The System page appears by default.

Configuring General Settings

The general settings enable configuring of the device address, device name, and device description for Pro- Watch NVR.
Under General Settings
• The Device Address displays by default. You can type a new device address as applicable.
• The Device Name displays by default. You can type a new device name as applicable.
 • The Description of the device displays by default. You can type a new description as applicable.
Tip: The information in the Device Address and the Device Name fields is mandatory. Device Address must be set to the
machine name or IP address of the NVR for the system to work properly.

Event Recording Settings

The event recording settings enable configuring of the times associated to video motion detection and user- based recording.
Under Event Recording Settings
• The Pre-event Time (the length of time (in seconds) recording takes place before motion is detected) and
displays by default. Select a new Pre-event Time as applicable. You can set this value from NONE to 15
seconds. The default Pre- event Time is 5 seconds.
• The default Record for time is 30 seconds. This is the amount of time that the NVR records or boosts recording
frame rate after the motion event trigger time. You can set this value from 5 seconds to 5 minutes.
• The User based Recording Time (duration for which the recording is done after the user action) displays by
default. Select a new User based Recording Time as
applicable. The user-based recording is the recording initiated by the user manually and is applicable for
all the cameras connected to Pro-Watch NVR.
• To start user-based recording
Right-click the panel displaying live video and click Start Recording. To stop the recording
Right-click the panel displaying live video and click Stop Recording.
Email Settings
The email settings enable configuring of the SMTP server settings for email communication of events.
Under Email Settings
• Type the From address
• Type the SMTP Server Name.
• The Port displays by default. Type a new Port number as applicable.
• Type the User Name of the user.
• Type the Password of the user.
• Select the Use Default Credentials check box if you want to use the credentials that are used while logging on.
• Select the Stop Email Service check box, if you do not want to send an email from the configured settings.
• Select the Enable SSL check box.
Site Info Settings
Site Info settings allows you to quickly provide or refer the information related to Part Number, Serial Number, Voucher Number/System ID
and the type of license being used to a support focal.

Under Site Info

• Type the Part Number of the NVR box. If the field is empty, the part number
can be input without any credentials. To modify the Part Number, click and then type the factory password provided by
Honeywell Technical Support.
 • Type the Serial Number. To modify the Serial Number, click and then type the factory
password provided by Honeywell Technical Support.
• The Voucher Number/System ID is displayed by default and it is noneditable.
• The License Type details are displayed by default and it is non-editable.
• Under Notes type any required information regarding the site based on your requirements.
Archival Schedule Settings
The Archival Schedule settings enables you to configure the archiving schedule for your recordings. Ensure that the storage drive (NAS or SAN or
USB) is configured in
Disk tab and select the Drive Purpose as Archival
Under Archival Schedule
• Click Auto [24/7] option to archive the recordings automatically 24/7. Or
Click Every Day at option to select the required time for archival from the drop-
down list.
• Select Ensure Clip scheduled for archival are not deleted until archived check box
to ensure that clips will not be deleted by the system until it is archived. If the clip deletion schedule is reached for a
specific clip then this feature will retry and archive the clip.
The default Archival Schedule configured and recommended is Every Day at 12:00 AM. This is recommended versus the Auto
[24/7] option for optimal performance and load on NVR.
Edge Sync Settings

Edge Sync settings enables you to set the schedule for synchronizing the recordings from the camera SD card. This feature is supported for
Profile-G compliant cameras where the recordings are stored at the camera level.
Under Edge Sync Recording at:
• Click Every option and then select the time in minutes or hours to synchronize the recordings.
Or
Click Every Day at option to set the specific time in hours during which the synchronizing should trigger.
• Limit Past Sync: This option allows you to set number of days passed for which
you want system to sync the recordings from camera. For example - if you set 10 days, then system will sync the
recording within last 10 days from camera.

Recommendations for Edge Sync Settings

• It is recommended to format the SD card when back fill is enabled in NVR.

• While adding back fill camera in to NVR ensure you don't select continuous recording to avoid delay in downloading the clips
in to NVR.
• If the camera has close to 1000 + clips than it is recommend to increase the backfill clip download time to download all
clip successfully.
• If you are configuring Series 60 cameras for Edge Sync, it is recommended to choose Motion recording and avoid Continuous
recording option.
Holidays/Exceptions Settings

The holidays/exceptions settings enable setting of the holiday and exceptions for schedule-based video
recording.
Step 1. Under Holidays/Exceptions
To set holidays and exceptions
• Select a day from the calendar, and click Set as Holiday to set the selected day as
a holiday. The selected holiday displays under List of Holidays.
• Select a day from the calendar, and click Set as Exception to set the selected day
as a exception. The selected exception displays under List of Exceptions.
To remove holidays and exceptions
• Under List of Holidays, select the check box for the holiday you want to
remove, and then click Remove Holiday.
• Select the check box for the exception you want to remove, and click
Remove Exception.
Step 2. Click Save to save the information or click Reset to clear the information
entered.

Configuring the Disk Management Settings

Disk Management helps you to configure the disk settings for saving the recorded video. All the
drives available on the Pro-Watch NVR system are automatically added in the Disk Management
page.
Step 1. Click the Configurator tab. The System page displays by default.
Step 2. Click the Disk tab to open the Disk Management page.

All the drives available on the Pro-Watch NVR system are listed.
By default, the check boxes corresponding to all the drives except C:\ are selected. C:\ is reserved for the
Operating System data.
Caution: It is recommended that you do not choose the operating system drive for saving the camera recordings (as a video
storage
drive). Selecting an Operating System drive for video storage can lead to system instability.
Step 3. The following information displays under Disk Management.
• Drive Name - displays the drive name such as C:\, D:\ and so on.
• Drive Type - displays the drive type (Fixed or Network).
• Drive Purpose - displays the purpose of the drive (Recording/ Archival)
.
Tip: By default, only the fixed drives are listed. See step 5 to explicitly add a network drive or fixed drive.
• Storage Path - displays the default storage path for saving the recorded video. You can type a
new path for saving the recorded video.
• Selected for Storage - By default, this check box is selected for all the fixed drives that are listed except C: To disable video recording on
a particular drive, clear the Select for Storage check box corresponding to the drive.
• Total Space (GB) - displays the total space available on the drive.
• Free Space (GB) - displays the free space available on the drive.
• Current Recording Drive - displays a status indicator indicating that recording is taking place on the drive. “Green” indicates that current
recorded video is saved on the drive.
• NAS Domain - displays the domain name of NAS
• NAS Username - Type the username to access the NAS
• NAS Password - Type the password to access the NAS. If you select the NAS as the recording drive then ensure to follow the
below.
• We should not use “-” during the share folder creation.
• If we select the shared drive for Recording, In NAS need to be create user say Administrator or NVR-admin with same password, where
NVR services is running.
• If Neo services is running with “NVR services user”, since we do not know the password of this
user (due to Cyber security) even though if we are creating user in NAS, Recording will not work.
Step 4. Under Disk Space
The overall drive statistics specified for the recorded video at any point of time is indicated by the following fields:
• Total available disk space - displays the total storage space available on the drives used for
saving the recorded video.
• Used non video disk space - displays the disk space used by non-video data on the drives.
• Used video disk space - displays the disk space on the drives used for saving the recorded video.
• Free disk space - displays the free disk space available on the drives.
You can also view a graphical illustration of the drive statistics with legends for each of the above fields.
 • In the Recording recycle at box, type a value. The Recording recycle refers to a state when the oldest video recordings are
automatically deleted, if there is no disk space on the drives for new video recordings.
• In the Low disk alarm at box, type a value. The Low disk alarm refers to a state when the space on the drives for video
storage is nearing the maximum size of the drives.

Caution: The Low disk alarm at value must be always greater than the Recording recycle at value.

Step 5. Click Add Drive to add a fixed drive or a network drive.

• The fixed drive that you are adding must be available on the Pro-Watch NVR system, else an
“Invalid Drive” text displays in the Total Space (GB) column.
• Add Network Drive using map drive as \\Drivename\Folder.
• Add a network drive path in the following format: \\<IP address >\<folder name> for example,
\\192.168.1.12\Recorded Clips.

Caution: Please exercise caution while using a network drive as a Recording type video storage drive, since network interruptions and network
performance can lead to loss of video recordings.

Step 6. Click Save to save the information or click Reset to clear the information entered.

Removing a drive

Step 1. Select the check box corresponding to the drive you want to remove as shown below.

Step 2. From the Drive Type drop-down list, select Network and then click Delete. By default, Fixed drive
is selected. If you try to delete the Fixed drive then a message Only Network Drives can be
Deleted is displayed.
 Caution: Do not delete all drives from the system otherwise user will not get an option to add the
drives again. Contact to Honeywell technical support in case of this scenario.

Configuring the Cameras

Cameras are sources for a video input in Pro-Watch NVR. The maximum number of
cameras that can be configured in Pro-Watch NVR depends on the model and for each camera
you can also add multiple streams depending on the camera type.
IP Cameras: Pro-Watch NVR can automatically discover these devices in the network and
adds it to the Pro-Watch NVR user interface.

Adding IP Cameras

The Pro-Watch NVR Wizard automatically discovers Honeywell cameras in the network
and adds it to the Pro-Watch NVR user interface. Alternatively, you can also discover and add all
the supported cameras in Pro-Watch NVR in the Camera page.

To add IP cameras

Step 1.Click the Configurator tab. The System page displays

by default. Step 2.Click the Camera tab to open the Camera page.

Step 3.Click the Auto Discovery button, the Auto Discovery screen is displayed.
• Click Start Discovery to discover the cameras in the network. By default, the cameras
discovered are displayed under Cameras Discovered pane.
The cameras are added based on the IP range and Video Format settings.
To add only specific cameras, select the required camera check boxes and then click
Add
 Cameras. The selected cameras appear under the Camera pane.
Step 4. Under the Camera screen, select a camera to change the default parameters for the following settings.
• Enable/Disable - Enables or disables a camera for recording and live video. By default the check box corresponding to a
camera to enable live video preview is selected. To disable live video preview, clear the check box corresponding to a camera.
• Number - Displays the camera number. You cannot modify the camera number.
• Camera Name - Displays the camera name. You can type a new camera name limited to a maximum of 50 alphanumeric
characters.
• IP Address - Displays the IP address of the camera. You can type the new IP address for the camera as applicable. The IP
address should include the Port number 80.
• Camera Type - Displays the type of camera.
• For the camera type, “Generic - RTSP, you must specify the RTSP settings for the camera in the camera properties.
• User Name- Displays the default user name, “admin” for the camera. You can type a new user name for the camera as
applicable. Change this only if the user has been changed on the camera.
• Password - Displays the password, if any, for the camera. You can type a new password for the camera as applicable. Change
this only if the password has been changed on the camera.

Caution: The camera Username and Password in the NVR needs to match the username and password configured on the
device for the NVR to be able to connect to the camera and get video.

• Device Stream No - Displays the channel ID. You cannot modify this field.
• Unique System No - Display the unique camera ID. You can modify and assign a new number as applicable.
• Stream Count - Displays the number of streams associated with the camera. By default, it displays 1. if a additional stream
is added then the stream count increases.
• NVR System Load, Storage Calculator -

• NVR System Load provides system load estimate based on the estimation of recording bit rate of cameras currently
configured on your NVR versus maximum recording bit rate supported for the NVR in graphical manner (Percentage
load is displayed and the indicator changes to red if the load is above the limit).
• Part Number of your NVR system should be entered in the System tab for the Maximum estimate to be
shown in the System Load. Please reopen the NVR client after updating the part number, if the part number is
updated after opening the client.
• NVR System Load is based on the recording bit rate only and does not include archival
recording.
 • Maximum Bit Rate is based on the part number entered in System tab and Current Bit Rate Estimate is based on the cameras
configured in the NVR.
• For Software only NVR System, 4 Mbps bit rate per camera license is assumed to calculate the Maximum Bit Rate but the
maximum bit rate supported can vary based on your NVR
Server hardware specification.
• The Current Bit Rate Estimate is based on the estimated bit rate value for configured cameras based on standard conditions and can
vary based on your site environment. All the estimated bit rate calculations are based on fixed bit rate (Mbps) and might vary
based on the site environment if the camera is set to VBR (variable bit rate) mode.
• It is very important to stay within the estimator guidelines to ensure the ProWatch NVR will operate normally.
• Over configuration of the system can lead to unsatisfactory performance.
• Storage Calculator provides recording storage estimate based on the recording configuration (bit rate estimate of cameras,
recording schedule and retention) of current cameras on NVR versus the maximum Recording storage drive space supported
by the NVR in graphical manner (Percentage recording storage estimate is displayed and the indicator changes to red if the storage
estimated is above the NVR recording storage capacity).
• Archival storage calculations are not included in the estimation.
• This is an estimate for reference purpose only. While providing a reasonable storage estimate it should not be inferred that the
results are absolute and will apply to all the systems and locations.
• All the Estimator calculations are based on the fixed bit rate (Mbps) and might vary based on the site environment if the camera is set
to VBR (variable bit rate) mode.

Configuring the Camera Properties

Step 1. For the required camera, click on the left corner to open the camera properties panel

Step 2. Click Launch Camera Web Page to launch the web page for the camera. Use the camera's web
 page to view IP and firmware settings, bit rate statistics, camera exposure, day night and white balance settings, and set up
video motion detection and other analytic events.
Step 3. Under General > PTZ > PTZ Settings
• Device Type - Select whether the camera is a PTZ or fixed.
.
Step 4. Under General > 360 Settings
• Enable Panamorph: Select the Enable Panomorph check box to enable the Panomorph feature.
• Mounting position: Select the Mounting Position. You have three options to choose from: Wall, Ceiling, and Ground.
• Modes: Select the Mode for the camera. The available modes are PTZ Mode, Quad Mode, and Perimeter Mode. The
default mode is PTZ Mode
• The recommended Aspect Ratio for Immersion Certified cameras is 4:3.
• Mounting position: Select the Mounting Position. You have three options to choose from: Wall, Ceiling, and Ground.
• Modes: Select the Mode for the camera. The available modes are Virtual camera view, Panorama 2x180 views, Panorama
1x360 view and Panorama 1x180 view.
Step 5.Under General > Preference > Stream Preference Settings
• Live - Select the preferred stream of the camera which you want to use for streaming live video.
• Continuous - Select the preferred stream of the camera which you want to record continuously.
• Event Recording - Select the preferred stream of the camera which you want to record on events.
• Mobile/Web - Select the preferred stream of the camera which you want to use for streaming in Mobile/Web application.
• Anonymization Algorithm: Select the preferred algorithm option to anonymize the live video scene based on the environment.
The available options are:
• Variable Scene: If the scene contains both stationary and moving people or objects
then select this option to anonymize the objects in the scene.
• High Motion Scene: To anonymize the objects in high motion in the scene.
• Still Scene: To anonymize the objects in a scene where the scene predominantly contains stationary people and objects.
• High Resolution - Select the preferred stream of the camera which you want to categorize as High-Resolution stream.
• Low Resolution - Select the preferred stream of the camera which you want to categorize as Low-Resolution stream.
• Multicast Enabled - Select this check box to enable the Multicast feature for the camera. After selecting the check box enter
the following details:
• Multicast Address: Type the Multicast IP address.
•Multicast Port: Type the Multicast IP Port number. Step 6.Under Primary Stream > Recording >
Video Quality Settings
• Resolution - The Resolution is defaulted to a fixed value based on the camera
model (for example, HD3MDIP model defaults to 1280 x 720 resolution).
 • Frame Rate - Select the FPS for a camera. FPS refers to the number of pictures displayed in exactly one second. FPS is a
measure of how much information is used to store and display motion video. The term applies to digital video. Each frame is a still
image; displaying frames in quick succession creates the illusion of motion.
Note: 30 FPS is the maximum frame rate in NTSC format and 25 FPS is the maximum frame rate in PAL format supported by Pro-Watch NVR.

• Video Codec Type - Select the Codec type for the camera. The available options are H.264, H.265 and MJPEG. H.265 cameras
can render in both
Limitations of H.265 Codec Type:
• H.265 is not supported in Pro-Watch Mobile app
• H.265 is not supported in Web client.
• Compression Level - The Compression Level is defaulted to “Medium”. You can select a new Compression ratio as applicable.
• GOP - The GOP is defaulted to “5”. Type a new GOP as applicable. Group of Pictures (GOP) are individual frames (number of
pictures) that are grouped
together and played back for viewing. A GOP consists of “IFrame” picture type that represents a fixed image independent of other
picture types. Each GOP begins
with this type of picture.
• Video Format - Select the Video Format (NTSC or PAL). The NTSC and PAL are the widely used video formats.
• Streaming Mode - The Streaming Mode is defaulted to UDP. You can select TCP streaming mode as applicable. The Streaming
Mode is supported only for specific models of Honeywell, AXIS and ONVIF Cameras.
• Continuous - Select the FPS for Continuous recording.
•Event - Select the FPS for Event based recording. Step 7. No audio is supported

Step 8. Under Primary Stream > Schedules:

• Recording Settings:
• Continuous Recording - All cameras added are defaulted to “24/7” recording. You can choose a different option from the drop-
down list.
• Event Based Recording - This is “None” by default. Select an option from the drop- down if you want to do motion/event-based
recording.
• Recording Deletion Settings:
• Select the Event Recording video deletion duration.
• Select the Continuous Recording video deletion duration.
• Archive Recording Older Than:
• Continuous - This is “None” by default. Select an option from the drop-down if you want to archive the continuous recording.
• Event - This is “None” by default. Select an option from the drop-down if you want to archive the event recording.
• Delete Archived Recording After:
• Continuous Recording - This is “365 Days” by default. Select the number of days from the drop-down after which the archived
continuous recording can be deleted.
• Event Recording - This is “365 Days” by default. Select the number of days from
the drop-down after which the archived event recording can be deleted.
Step 9. Under Primary Stream > Preferences > Stream Preferences Settings.
Step 10. Click Save

Troubleshooting

Pro-Watch™ VMS R650 software application

VMS installation in 2k19 Machine is not smooth, user need to do hard reboot during installation. Cause: This is because of latest
windows updates not installed.
Solution: Perform as explained below:
Check for window updates.
Install all windows updates up-to date.
If Windows update displays any issues. please follow below link to resolve. https://www.thewindowsclub.com/th
ere-were-problems-installingupdates Restart the machine once updates are done.

In Lenovo VMS workstation, camera is not rendering video in GPU Rendering mode. It always rendering video in CPU mode.
Cause: : Always
Solution: : Change the Primary display adapter to Intel in BIOS setting to solve this issue. Perform the below steps to change the primary
display adapter

VMS Extended Driver Pack

While installing the VMS Extended Driver pack, the Domain list is displayed as empty and not listing any default options
Cause: None
Solution: User need to configure the registry key and add domain name key value to solve this issue. To create registry key for Domain
list,
Perform the following steps:
Reboot the PC where driver pack is being installed and then check the installation status. Launch Registry Editor and navigate
to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\DomainCache
as shown below.
Alarms
Alarms notify operators of the occurrence of events. You can configure alarms to be triggered for the following types of
events: adding a camera, recorder disk space nearing full, motion detection, and so on. The events that trigger an alarm
can be selected while configuring Pro-Watch NVR.
Each alarm goes through the following states.
• New or Unacknowledged
• Acknowledged
• Cleared
• Beep on alarm

New or Unacknowledged
When an alarm is triggered it appears in the Alarm window. The state of the alarm after it is triggered is referred to as
unacknowledged. You can view the list of all the unacknowledged alarms in a table in the Alarm window.

For each unacknowledged alarm, the following details are listed:

Column Indicates...

Description Name of the event that triggered the alarm. For example: camera motion detected.

Event Details Name of the event attribute. Only the key event attribute is displayed in this column.
Device Name of the device such as a recorder or camera associated with the event. For example:
the name of the camera that detected motion.
IO Status Displays the input and output status.
Date:Time Date and time when the alarm is triggered.
Master Device Name the device responsible to generate the specific alarm.
Severity Severity of the alarm. Refer to the Pro-Watch® NVR Installation and
Configuration Guide for more information on configuring default Event and Alarm types and
their severity levels for Camera, Recorder and Smart VMD.
Site Site name where the device is located.
Global ID Global unique identification number of the event. Each camera will have one event id and it is used

while playing back the recording.

Global ID is used in Pro-Watch VMS to search a recording.
 The number of unacknowledged alarms is displayed in a red blinking mode in the status bar (for example, Alarms (10) indicate that there are ten
unacknowledged alarms).
Acknowledged
An acknowledged alarm indicates that the operator has taken the necessary action.
After acknowledging the alarm, it is moved to the acknowledged alarms list in the Alarm window.
Cleared
After the response action is taken, you can remove or clear the alarms from the acknowledged list in the Alarm window.
Beep on alarm
The beep on alarm option can be selected if you want the beep sound to occur when there is an active alarm. The option is
selected by default. To deselect the option, right-click the alarms indicator on the status bar, and then click to clear the Beep
on Alarm check box.
Acknowledging Alarms
You can acknowledge an alarm to accept that the necessary response action is being taken.

1. Click the Viewer tab, and then click the Alarm tab.
2. Select the alarm you want to acknowledge in the Alarm window. The unacknowledged alarms are listed in the first
table in the Alarm window.
Tip: To select more than one unacknowledged alarm, hold the CTRL key down while you select alarms.
3. Click Acknowledge. The acknowledged alarm appears in the second table in the Alarm
window. If you have selected multiple alarms, all the alarms are acknowledged and appear in the second table in the
Alarm window.

Unacknowledged Alarms Context Menu Options

When you right-click on the list of unacknowledged alarms in the first table, a context menu appears. The following table
lists the commands in the context menu:

Command Click to....

Ack Acknowledge the selected alarm.

Clear on Ack Automatically clear the alarms when they are acknowledged.
Ack All Acknowledge all the alarms.
Show Video View video from the time corresponding to the occurrence of the event that triggered the alarm. The video is played in
the currently selected panel in the salvo layout.
Note: The video is played only when the video recording is available.

Show Preview Pane View video related to the alarm in a four panel salvo layout. Refer to the Pro-Watch® NVR Installation and Configuration
Guide for more information on Setting Preferences.
Show Details View the details of the alarm. This feature lists the device from which the alarm was triggered, description, date time
when the alarm was triggered, status of the alarm, global event ID, and the event attribute associated to the alarm.
You can also use the previous and next buttons to view the details of the alarms listed in the alarms window.
 Freeze Stop receiving the new or unacknowledged alarms in the Alarm window. You can click this command again to start
receiving the alarms. This feature is useful when the Alarm window contains many unacknowledged alarms and it
becomes difficult to manage them. You can stop receiving the alarms momentarily and start receiving again when
needed.
Receive Alarms List only the alarms in the Alarm window. Alarms are listed only when the severity level of the corresponding
Only event that triggered the alarm is greater than or equal to the alarm severity threshold value. Refer to the Pro-
Watch® NVR Installation and Configuration Guide for more information on Setting Preferences.

Receive Events List only the events in the Alarm window. Events whose severity level is greater than or equal to the alarm severity
Only threshold value are listed. Refer to the Pro-Watch® NVR Installation and Configuration Guide for more information
on Setting Preferences.

Receive Both Alarms and List both alarms and events in the Alarm window.
Events

Clearing Acknowledged Alarms

You can clear the acknowledged alarms after taking the necessary action.

1. Click the Viewer tab.

2. Select the alarm you want to clear in the Alarm window. The acknowledged alarms are listed in the
second table in the Alarm window.
Tip: To select more than one unacknowledged alarm, hold the CTRL key down while you select alarms.
3. Click Clear. The alarm is removed from the list of acknowledged alarms. If you have selected
multiple alarms, all of the selected alarms will be cleared.
Clearing All of the Acknowledged Alarms
Click Clear All. All of the acknowledged alarms are cleared and removed from the list of acknowledged
alarms.

Acknowledged Alarms Context Menu Options

When you right-click on the list of acknowledged alarms in the second table, a context menu appears. The following table lists the
commands in the context menu:

Command Click to....

Clear Clear the selected acknowledged alarm.

Clear All Clear all of the acknowledged alarms.

Show Video View video from the time corresponding to the occurrence of the event that triggered the alarm. The video is
played in the currently selected panel in the salvo layout.
Note: The video is played only when the video recording is available.

Show Preview Pane View video related to the alarm in a four-panel salvo layout. Refer to the Pro-Watch® NVR Installation and
Configuration Guide for more information on Setting Preferences.
 Show Details View the details of the alarm. This detail lists the device from which the alarm was triggered,
description, date/time when the alarm was triggered, status of the alarm, global event ID, and the
event attribute associated to the alarm. You can also use the previous and next buttons to view
the details of the alarms listed in the alarms window.
Freeze Stop receiving the new or unacknowledged alarms in the Alarm window. You can click this
command again to start receiving the alarms. This feature is useful when the Alarm window
contains many unacknowledged alarms and it becomes difficult to manage them. You can stop
receiving the alarms momentarily and start receiving them again, as required.

Clear on Ack Automatically clear the alarms when they are acknowledged.
Receive Alarms Only List only the alarms in the Alarm window. Alarms are listed only when the severity level of the
corresponding event that triggered the alarm is greater than or equal to the alarm severity
threshold value. Refer to the Pro-Watch® NVR Installation and Configuration Guide for more
information on Setting Preferences.

Receive Events Only List only the events in the Alarm window. Events whose severity level is greater than or equal to the
alarm severity threshold value are listed. Refer to the Pro-Watch® NVR Installation and
Configuration Guide for more information on Setting Preferences.

Receive Both Alarms and List both alarms and events in the Alarm window.
Events

Maintenance:

Activities to Perform in this Phase

In this phase, using the Pro-Watch NVR user interface, check for the following one after the other.
• Connection with the Pro-Watch NVR sever (logging on)
• Camera listing in the devices window
• Live video display from cameras
• Playback of recorded video
• Inserting comments and marking the point of interest using the bookmark feature in Timeline window
• Playback of loop (mark in and mark out feature) in Timeline window
• Panning, tilting, and zooming functions
• Acknowledgment of alarms and clearing of alarms
• Image creation
• Clip creation
• Video from the surrounding cameras (video pursuit or surrounding cameras feature in Pro-Watch NVR)
• Saving the salvo layout using the salvo view feature
• Searching recorded video in Pro-Watch NVR
• Generating and viewing the event and operator log report
Checking the Connection with the Pro-Watch NVR Server
The Pro-Watch NVR server addresses are stored in profiles. You can save the address of
 each server in profiles from the Log On dialog box that appears when you start Pro-Watch
NVR.
To connect to a Pro-Watch NVR server from the client computer

Step 1. In the Username box, type the user name. The default user name is “admin”.
Step 2. In the Password box, type the password. The default password is “trinity”.
Step 3. In the Profile box, select the profile in which the server address is saved.
Step 4. Click Login. The Viewer Screen appears.
You can set a profile as the default profile. When a profile is set as default, you need not
select the profile each time you log on to Pro-Watch NVR. You can also modify and delete
profiles.

Checking the Device listing in the Devices Window

By default, the Viewer tab is selected when you log on to Pro-Watch NVR. The
Devices window in the Viewer tab lists the IP cameras connected to and discovered by
Pro-Watch NVR.

Checking the Acknowledgment and Clearing of Alarms

Clicking the Alarms tab next to the Device tab opens the Alarms window that lists all the
alarms in a floating window. You can acknowledge and clear the alarms.
Alarms notify the occurrence of events to the operators. You can configure alarms to be
triggered when events such as recorder disk space nearing full, motion detection,
and others happen. The events that trigger an alarm can be selected while
configuring the recorders, cameras, and switchers. The events can be associated to event
groups.
Each alarm goes through the following states.
New or Unacknowledged
When an alarm is triggered it appears in the
Alarm window. You can click the Alarm tab to
view the Alarm window. The state of the alarm after it is triggered is referred to
as unacknowledged. You can view the list of all the unacknowledged alarms in a table in
the Alarm window.
Checking the Live Video from Cameras

To ensure that all the cameras are connected and functioning properly, you need to check
for live video from them.
To select the cameras and view live video
• Double-click a camera in the Devices
window. Or
You can also drag a camera to a panel in the salvo layout. The panel starts displaying live
video.
You can select multiple cameras and view live video in different panels of the salvo
layout.
Checking the Playback of Recorded Video

To playback video, the recording from the camera must be available and the recording
settings for the camera must be configured. Recorded video can be played from the
Timeline window.
The following operations can be performed on the recorded video.
 • Playing recorded video using the timeline
• Playing recorded video using Mark In and Mark Out points in timeline
• Marking points of interest in the timeline using bookmarks
Checking the Creation of Images

A frame of video displayed in the panel can be saved as an image. The image can be saved
in Bitmapped Graphics (BMP), Joint Photographic Experts Group (JPG) format,
Portable Graphics format (PNG), and Graphics Interchange Format (GIF).
Only the images saved in the Snapshots/Clips folder at the location in the hard drive
in which Pro-Watch NVR files are installed can be viewed in the Snapshot/ Clip window.
You can double-click the image view option in the site window to view images on the salvo
layout. You can view the images in the form of thumbnails or filmstrip. You can also select
the image size large, medium, and small as per the requirement.

Checking the Creation of Clips

You can create clips from recorded video. These clips can be saved with digital signatures. Digital
signatures ensure authenticity of clips. Digital signatures are primarily used to authenticate
videos that are produced in courts as evidence. A digital signature generates a unique string for
the clip using algorithms recommended by the W3C. The World Wide Web Consortium (W3C) is
an international consortium where member organizations, a full-time staff, and the public
work together to develop Web standards. If the video in the clip is modified, a verification check
for the unique string fails indicating that the content is tampered. When a clip is saved with
the digital signature, a package file with the .PKG extension is created to save the clip.

Checking the Salvo View Feature

A salvo layout that is customized based on the preferences of the operators is referred to as a
salvo view. Cameras and scan sequences that are selected frequently and the preferred salvo
layout can be saved as a salvo view.

Checking the Search for Recorded Video in Pro-Watch NVR

Operators can search for recorded video from cameras connected to Pro-Watch NVR. The
search results can be filtered based on conditions like video recorded today, yesterday, and
others.

Checking the Generation of Event History/ Operator Log Report

Two types of reports, namely event history report and operator log report, can be
generated.
The event history report can be generated for cameras, monitors, and recorders. The
event history report lists the events related to a device during a time period.
The operator log report can be generated to view the activities performed by users. The operator
log report lists the activities performed by users during a time period. For example, creating clips,
adding bookmarks.
 1. Preventive Measures (Preventive Maintenance)
2. Corrective measures (Corrective Maintenance)

Preventive maintenance is an undeniably critical competent to any maintenance strategy. It’s key to lowering
maintenance costs, reducing equipment downtime, improving asset lifespan and efficiency, and increasing workplace safety.

Physical Preventive Maintenance Guide

Camera Lens: Quarterly Basis

 Check the camera lens is focused and adjusted properly
 Check the camera view hasn’t been knocked off path and can see the property perimeter clearly
 Clean any dust or marks off the camera lens with a blower and wipe down the camera casing with a microfiber cloth
 Check that the camera motion detection sensors are working
 Check that the camera’s functions, such as zoom and focus are working correctly through software
 Check that the cameras are securely attached to the ceiling/wall

Headend Equipment’s: Weekly Basis

 Check all NVR hard disks are up and running properly
 Check is there enough free space for storage on the hard disk
 Check hard disk for possible errors
 Check NVR cooling fans are working properly
 Check adequate cooling is available in the rack
 Check UPS power is correct and functional
 Check the ICT switches are up and running
 Check the fiber is okay and proper connectivity to CCC

Work Station and Monitor Equipment’s: Quarterly Basis

 Check the work station is working and communicating to NVR
 Check the work station graphics cards are up and running
 Check all the monitors are clean and free from picture burn in & distortion
 Check all monitors have proper contrast and brightness

ProWatch Software Preventive Maintenance Guide: Daily/Weekly

 Check time and date stamp is correct and adjust accordingly

 Check that all cameras are syncing with software date and time
  Check all cameras are communicating to NVR’s and ProWatch
 Check all cameras are streaming and correct salvo is assigned
 Check any errors are reported and verify the logs
 Check recorded play backs are working
 Check the recording are working continuously for 31 days, 24 hours per day
 Check the relays or interfaces properly, if functional or not

Corrective measures (Corrective Maintenance)

 Camera is not working: Check the physical connection to POE switch in

FTR room, and check the UTP cable is properly connected in POE switch.
Check the reachability of cameras using a PING command and confirm the
cameras are reachable. Use a 12V dc external power supply to check the
camera power. Check the IR LEDs in camera to verify if the camera receives
power from POE or external power supply

 Work Station or Operator Log In issues: Check the work station is properly
plugged in and power is Up. All monitors must be connected to work station and
make sure all monitors are switched On. Check the operator log in
credentials are still valid or expired. Check the work station are in same VLAN of
cameras & NVR and all are communicating each other
THANKS FOR YOUR ATTENTION

ANY QUESTION PLEASE ??