Scribd
Upload
39 views13 pages

Listening Part 2

This document discusses listening skills and provides tips for becoming a better listener. It begins by defining key listening concepts like empathy and the difference between hearing and listening. It then discusses the four types of communication and the importance of listening in each. Barriers to effective listening are outlined, along with different listening styles. Seven tips for being a better listener are presented, such as stopping talking, controlling surroundings, and listening between the lines. Activities are suggested, such as watching a video on note-taking tips and completing IELTS listening tests. References on listening skills and styles are also provided.

Uploaded by

surangauor
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
39 views13 pages

Listening Part 2

This document discusses listening skills and provides tips for becoming a better listener. It begins by defining key listening concepts like empathy and the difference between hearing and listening. It then discusses the four types of communication and the importance of listening in each. Barriers to effective listening are outlined, along with different listening styles. Seven tips for being a better listener are presented, such as stopping talking, controlling surroundings, and listening between the lines. Activities are suggested, such as watching a video on note-taking tips and completing IELTS listening tests. References on listening skills and styles are also provided.

Uploaded by

surangauor
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 13

Listening Part 2

1
Revision
• What are persuasive skills?
• What is empathy?
• How does hearing differ from listening?
Hearing Listening
Accidental Focused
Involuntary Voluntary
Effortless Intentional
(Wrench 2017)
• What are the four types of communication? Discuss the
importance of listening in these types.
– What is the only type which does not involve listening?
• Why is listening vital for a business organization?
2
Topics

2. Listening
(i) Significance
(ii) Barriers
(iii) Listening Styles
(iv) Role of Listener

3
Listening
• Listening requires focus and concentrated
effort, both mental and sometimes physical as well.
• Listening is not only just paying attention to the
content/story, but also:
(i) how it is given/conveyed/told
(ii) the use of language and voice
(iii) how the other person uses his/her body
– being aware of both verbal and non-verbal
messages.
– Your ability to listen depends on whether you
understand these messages.
4
Barriers to Listening

Different Kinds of Barriers


• Physical barriers
Most of us speak at the rate of
• Psychological barriers about 125 words per minute.
• Language problems However, we have the mental
• Nonverbal distractions capacity to understand
someone speaking at 400
• Thought speed words per minute (if that were
• Faking attention possible).
“Listening: Our Most Used ...”
• Grandstanding
(“Management Communications Ch. 1.”)

5
Listening Styles

• Four Kinds
– People-oriented
– Content-oriented
– Action-oriented
– Time-oriented
(‘Listening Styles’)

6
7 Tips to be a Better Listener

7
Listening and making notes

Activity 1
• Watch the video and answer the questions below.
https://www.youtube.com/watch?v=3kxF1-jkz-U

1. What are the three tips mentioned by the speaker that


will help listen more effectively?
2. What are the ten top tips for making better notes?

8
7 Types of Listening Styles

1. The Active Listener


2. The Selective Listener
3. The Inactive Listener
4. The Rushed Listener
5. The Scared Listener
6. The Thoughtful Listener
7. The “Uneducated” Listener
(‘7 Types of Listening Styles...’)
9
Keys to become an effective Listener
• Stop talking.
• Control your surroundings.
• Establish a receptive mind-set.
• Keep an open mind. • Listen for main points.
• Capitalize on lag time. • Listen between the lines.
• Judge ideas, not appearances.
• Hold your fire.
• Take selective notes.
• Provide feedback. (‘Tips for Becoming an Active Listener’)

10
Activity 2
• Listening to the relevant audio recordings and do Sections
1 and 2 of Listening Test 1 (IELTS Academic 14. 2019).

• Please find uploaded to Moodle the question paper and


the audio files of the four sections.
(i) Complete Sections 3 and 4.
(ii) You may download the other IELTS materials (question
papers and audio files) following the link given at the
bottom of the Question sheet.

11
References

‘7 Types of Listening Styles and How to Approach Them.’


EliteHealthcare. Accessed 25.02.2021.
Lee, Dick and Delmar Hatesohl. ‘Listening: Our Most Used
Communications Skill.’ Extension: University of Missouri.
https://extension.missouri.edu/publications/cm150.
Accessed 26.02.2021.
‘Listening Styles.’ Stand Up, Speak Out: The Practice and Ethics of
Public Speaking.
https://saylordotorg.github.io/text_stand-up-speak-out-the-pr
actice-and-ethics-of-public-speaking/s07-02-listening-styles.ht
ml
. Accessed 26.02.2021.
12
References
‘Management Communications Ch. 1.’Quizlet. https://
quizlet.com/190498665/management-communications-ch-1-fl
ash-cards/
Accessed 26.02.2021.
‘Tips for Becoming an Active Listener.’ EBT4O Mrs. Fung.

https://sites.google.com/site/ebt4omrsfung/tips-for-becoming
-an-active-listener
Accessed 25.02.2021.
Wrench, James S. (2014) ‘The Importance of Listening in Effective
Communication.’ brewminate.
https://brewminate.com/the-importance-of-listening-in-effecti
ve-communication/ 13
Accessed 26.02.2021.

You might also like