INTRODUCTION

Mr. Akhtar Mahmood

Dear All,
Before starting my speech, I am to thank you all for your interest and
participation in the most prevailing subject and would like to introduce
myself; I am Akhtar Mahmood, a Certified Human Resource Management
Professional (CHRMP), Certified Performance Management Specialist
(CPMS), Certified Trainer, QMS Lead Auditor for ISO 9001 and SAP S/4 Hana
BPO for HCM-MM-SD, having 35+ years working experience with the
exposure to work with Chemical, Textile, Poultry, Automobiles, FMCG,
Sugar, Engineering, Dairy, Home Appliances, Cement sectors, Glass
industry, Foam industry and currently in Steel Sector with an exposure to
perform the different roles at Executive Level in HR, Admin, IR, Operations
as Operations Specialist, currently I am working as Head of Human
Resources with BBJ Pipe Industries Limited.
 CONTENTS
1) Understanding of AI
2) AI in HR: Benefits and Challenges

3) Introduction to ChatGPT/AI
4) AI Applications in HR Using ChatGPT
5) Implementing ChatGPT/AI in HR
6) Practices and Future Trends, Impact of AI on HR Professionals & practices
I would like to start my speech by quoting a
poetry said by MIRZA ASAD ULLAH KHAN
commonly known as Ghalib one of the
renowned intellectual and famous poet of
declining Mughal Period:

‫آنکھ جو کچھ دیکھتی ہے لب پہ آ سکتا نہی‬

‫محو حیرت ہوں کہ دنیا کیا سے کیا ہو جاے گی‬
As well as our national poet and the poet of East
ALLAMA IQBAL in the context of human abilities
while throwing lights on spiritual and divine
tendencies of human capabilities stated
‫تو شب آفریدی چراغ افریدم‬
‫سفال آفریدی ایاغ آفریدم‬

‘O GOD’ you created the night while I made

the lamp
And you created the clay and I made the
pot out of clay
“The history of human efforts in science and technology has
History

passed the following ages and stages

1. The hunter and gatherer age commonly known as Stone Age

2. Agriculture Age
”
3. Industrial Age
And with the advent of computer revolution the existing industrial
world is rapidly transforming towards Information Technology Era
simply known as IT. The Artificial intelligence or AI the exusting
evolutionary extension of IT
• AI, or Artificial Intelligence, refers to the development of computer systems
that can perform tasks that typically require human intelligence. It involves

creating intelligent machines that can learn, reason, and make decisions similar

to humans. AI encompasses a range of techniques and algorithms that enable

machines to process and analyze data, recognize patterns, and adapt to

changing circumstances. It finds applications in various fields such as

healthcare, finance, transportation, education, and entertainment among

others. AI has the potential to improve efficiency, accuracy and innovation

across industries, impacting our daily lives in numerous ways.

AI in the Modern Era (2010s-present):
• In recent years, AI has continued to advance at an unprecedented pace.
Breakthroughs in natural language processing and reinforcement learning
have propelled the development of conversational agents, virtual assistants,
and autonomous systems. AI-powered technologies like self-driving cars,
smart home devices, and personalized recommendation systems have
become increasingly integrated into everyday life.
• It is important to note that AI is a rapidly evolving field, and the stages
mentioned above provide a broad overview of its historical development.
The future of AI holds the promise of further advancements in areas such as
explainable AI, AI ethics, and the societal impact of intelligent systems.
• AI has made significant advancements and found applications in various
fields of life. Here is a brief introduction to the use of AI in different domains:
 Healthcare
AI is revolutionizing healthcare by improving diagnostics, treatment,
and patient care. Machine learning algorithms can analyze medical
images, such as X-rays and MRIs, to aid in the early detection of
diseases. AI-powered systems also assist in drug discovery,
personalized medicine, and medical research.
 Finance
In the financial sector, AI is used for fraud detection, risk
assessment, and algorithmic trading. AI algorithms
analyze vast amounts of financial data to identify patterns,
make predictions, and automate decision-making
processes. Chatbots and virtual assistants are employed
for customer service and financial advice.
 Transportation
AI plays a crucial role in the development of autonomous
vehicles. Self-driving cars use AI technologies like
computer vision and deep learning to perceive the
environment, navigate, and make real-time decisions. AI
also improves traffic management systems, optimizing
routes and reducing congestion.
 Education
AI is transforming education by personalizing learning
experiences and providing intelligent tutoring. Adaptive learning
platforms use AI algorithms to assess students' strengths and
weaknesses, tailoring educational content accordingly. Natural
language processing enables intelligent chatbots and virtual
assistants to provide instant support to students.
 Retail and E-Commerce
AI enhances customer experiences in retail and e-
commerce through personalized recommendations,
chatbots for customer service, and inventory management.
AI algorithms analyze consumer behavior and purchase
history to offer targeted product suggestions. Computer
vision is used for visual search and product recognition.
 Manufacturing and Industry
AI-driven automation and robotics optimize manufacturing processes,
increasing efficiency and productivity. AI-powered systems monitor and
control production lines, detect defects, and predict maintenance needs.
Machine learning algorithms enable predictive maintenance, reducing
downtime and optimizing resource allocation. (Matrix movie example)
 Entertainment and Gaming
AI has a significant impact on the entertainment industry, including
content recommendation algorithms for streaming platforms, AI-
generated music and art, and virtual reality (VR) experiences. In
gaming, AI is used to create realistic virtual characters, generate
procedural content, and provide intelligent opponents.
 Cyber Security
AI helps in strengthening cybersecurity defenses by identifying and
preventing cyber threats. Machine learning algorithms analyze
network traffic, detect anomalies, and flag potential security
breaches. AI-powered systems can also automate responses to
attacks, minimizing the time to detect and mitigate risks.
These are just a few examples of how AI is being………………
Artificial Intelligence (AI) has various applications in the field of
Human Resources (HR). Here are some key uses of AI in HR:
 Talent Acquisition

AI can assist in automating and streamlining the recruitment

process. It can help analyze job descriptions, screen resumes, and
identify suitable candidates based on predefined criteria. AI-
powered tools can also conduct initial interviews, assess candidate
responses, and recommend the most qualified individuals.
 Candide Sourcing

AI can help in sourcing potential candidates from various

platforms, social media, and online professional networks. It can
analyze candidate profiles, skills, experience, and match them with
job requirements, making the sourcing process more efficient and
effective..
 Employee Onboarding
AI can enhance the onboarding experience by providing
personalized guidance and information to new hires.
Chatbots and virtual assistants can answer commonly
asked questions, provide company policies, and offer
assistance, freeing up HR personnel's time for more
complex tasks.
 Employee Engagement & Satisfaction
AI can help monitor employee sentiment and engagement through
sentiment analysis of feedback, surveys, and social media data. It can
identify patterns, trends, and areas of concern, enabling HR teams to
take proactive measures to enhance employee satisfaction and
address potential issues.
 Performance Management
AI can facilitate performance evaluations by collecting and
analyzing data on employee performance, productivity, and
achievements. It can provide objective insights, identify
performance gaps, and offer recommendations for improvement.
AI-powered performance management systems can also automate
the process of goal setting, tracking progress, and providing
feedback.
 Learning and Development
AI can personalize learning and development programs by
analyzing employee skills, interests, and learning
preferences. It can recommend relevant training
resources, courses, and development opportunities to
enhance employee growth and skills acquisition.
 HR Analytics
AI can leverage big data and analytics to derive insights from
vast amounts of HR-related data. It can identify patterns,
correlations, and predictive models related to employee
turnover, retention, productivity, and engagement. These
insights enable HR professionals to make data-driven
decisions and develop effective strategies.
 Employee Support
AI-powered chatbots and virtual assistants can handle
routine HR inquiries, such as leave requests, benefits
information, and policy queries. They can provide quick
and accurate responses, ensuring employees have access
to information and support
 Note/Warning

It is important to note that while AI can automate certain HR

tasks and improve efficiency, it does not replace human
interaction and decision-making. HR professionals still play a
crucial role in strategic planning, employee development, and
maintaining a positive work culture.
 Concluding Words
Dr. Hinton the godfather of AI and top researcher has resigned over the sever negative
impacts of AI globally. He warned against the misuses if AI by the top criminals and cyber-
crackers leading the world towards the digital hell. Moreover, the increasing placement of
AI in different fields would results in a huge ocean of unemployment that would be
enough to destroy the planet earth.
Dr. Hinton's concern is valid against the backdrop of the current world order
Any human-made system eventually collapses (Terminator movie example)
Until the world is shaped under the influence of permanent values, every step it takes will
lead to destruction
Otherwise, the purpose of life is to conquer the universe and share its achievements with
mankind
Just as wealth without hard work, trade and politics without principles become deadly sins
In the same way, scientific progress is poison without human welfare.