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It Application Tools in Business Chapter 1

This document discusses the role of information technology (IT) in business. It outlines how IT is used to support daily operations and transactions across different organizations. Modern IT allows businesses to be available online through social media and provides tools to facilitate processes like queue management in banks and medical institutions. The changing role of IT in business has shifted majority operations from traditional to automated means, helping to improve productivity and monitoring in real-time. Examples of popular digital businesses include call centers and online/mobile banking. Overall, IT plays a key role in supporting business organizations by enhancing quality, efficiency and profit through technological applications and tools.

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pahatiprincess05
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182 views30 pages

It Application Tools in Business Chapter 1

This document discusses the role of information technology (IT) in business. It outlines how IT is used to support daily operations and transactions across different organizations. Modern IT allows businesses to be available online through social media and provides tools to facilitate processes like queue management in banks and medical institutions. The changing role of IT in business has shifted majority operations from traditional to automated means, helping to improve productivity and monitoring in real-time. Examples of popular digital businesses include call centers and online/mobile banking. Overall, IT plays a key role in supporting business organizations by enhancing quality, efficiency and profit through technological applications and tools.

Uploaded by

pahatiprincess05
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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IT APPLICATION TOOLS IN

BUSINESS
ACCOUNTING INFORMATION SYSTEMS 1
Topic Outline

Information Technology in a business environment

• Business and Information Technology


• Business in the Information Era
• The Changing Role of IT in Business
What is Business?

• Exchange of products
• Production,
• Distribution,
• And sale of goods and services
Business and
Information
Technology

- Daily Operations and


Transactions
- Different Organizations
- Banking system
BUSINESS ORGANIZATION AS A SYSTEM
• Added value to their clients and Class 1990 2023
customers
Multinational/
Large 10% 93%

Medium 6% 90%

Small 4% 60%
Modern Information Technology
• IT is defined as the study and application of computers, network
and telecommunications
• Store, manipulate, retrieve, manage and send
• Used to support the business activities
• Increase profit and improve service quality
BUSINESS ACTIVITIES
• ADMINISTRATION
• PRODUCTION
• SALES
• MANAGEMENT
• IT TOOLS CAN BE ACCESSED BY CUSTOMERS, CLIENTS, STAFF AND
EMPLOYEES
Modern
Information
Technology

- Businesses are available online


through social media or social
network

This Photo by Unknown Author is licensed under CC BY-SA-NC


Modern
Information
Technology

- Queue Management System


- To facilitate waiting process
- Banks, medical institutions,
insurance company

This Photo by Unknown Author is licensed under CC BY-SA


What is your idea about Business in the
Information Era?
Traditional to Modern
Business in the
information era

- React to opportunities and


problems
- Internal and external factors
- Easily established but difficult
to sustain
- Adapt easily to the changes in
the market as quickly as
possible
Business that popular in the Digital Age

• CALL CENTERS
• BANKING (ONLINE BANKING AND MOBILE BANKING)
1. Call Centers
- In demand jobs all over the world
-Handles inbound and outbound calls
- Technical support issues
- Customer complaint
- Account inquiries
Banking
- Online Banking
- Mobile Banking

This Photo by Unknown Author is licensed under CC BY-SA


The Changing role of IT in Business
IT in Business

• Shifted Majority of their operations


• Traditional to Automated
• Helps to improve productivity and monitoring
Productivity
- Technological tools and
Application
Monitoring
- Real time inventory
management

This Photo by Unknown Author is licensed under CC BY-SA


What is the role of IT in other fields?
Role of IT In other fields
• Education
• Communication
• Government
• Economy
• Health and Medicines
• Music and Arts and Sports
EDUCATIONAL TECHNOLOGIES
• Glogster
• Mentimeter
• Electronic Learning Organizer
• Constant Therapy
• Learning Managemenr system
• Canvas
• Blackboard
• MS Teams
HEALTH

• Computerized axial tomography


• Magnetic resonance imaging
Career Opportunities

• Help desk technician


• Technical support analyst
• Business Intelligence Analyst
Trends in
Information
Technology
Development
1. Internet of Things
2. Development of Web
Applications
3. The brainpower of Artificial
Intelligence
THANK YOU PO
FOR YOUR FIRST
ACTIVITY:
DEBATE muna kayo

MANUAL VS. AUTOMATED


Meron pa pong second
activity
“Wag muna magtaas ng
kilay”
ESSAY muna kayo

1. EXPLAIN HOW INFORMATION TECHNOLOGY


SUPPORTS BUSINESS ORGANIZATIONS IN TERMS OF FOR YOUR
QUALITY, EFFICIENCY AND PROFIT. GIVE CONCRETE
EXAMPLES
SECOND
ACTIVITY:
2. CITE EXAMPLES OF HOW I.T IS APPLIED IN THE FIELD
OF EDUCATION. EXPLAIN THEIR FUNCTION AND HOW
THEY HELP STUDENTS AND TEACHERS IN IMPROVING
TEACHING AND LEARNING.

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