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HCD Slides - Part 1

This document provides an overview of human-centered design and innovation tools. It discusses using these tools to explore challenges from different perspectives and develop new solutions. The document outlines an assessment schedule and encourages participants to empathize with users to understand their needs. It also distinguishes between simple, complicated, and complex or "wicked" problems, noting that complex problems have no clear solution, multiple stakeholders, and are difficult to address with a single attempt. The overall message is that human-centered design prioritizes understanding users to create effective solutions.

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98 views27 pages

HCD Slides - Part 1

This document provides an overview of human-centered design and innovation tools. It discusses using these tools to explore challenges from different perspectives and develop new solutions. The document outlines an assessment schedule and encourages participants to empathize with users to understand their needs. It also distinguishes between simple, complicated, and complex or "wicked" problems, noting that complex problems have no clear solution, multiple stakeholders, and are difficult to address with a single attempt. The overall message is that human-centered design prioritizes understanding users to create effective solutions.

Uploaded by

connaissance.amy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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INNOVATION FOR CHANGE

USING HUMAN CENTERED DESIGN


DAY 01
Objective
To provide practical innovation tools and skills

to help you explore challenges

from different perspectives

and develop new ways of working

to develop test solutions.


Your Inner Superhero

Draw the superhero


version of yourself
Name ………………

Superpower ……………..

Kryptonite ……………….

Fighting for …………………


Assessment for Semester 2

MCQ TEST REFLECTIVE PROJECT


(IN CLASS) JOURNAL SHOWCASE
13TH JULY 2023 4TH AUGUST 2023 2ND WEEK OF SEP 2023
WHAT DOES
INNOVATION
MEAN TO YOU?
VALUE

IDEA

VALUE
IDEA IMPLEMENTED VALUE
(Successfully)

EXPERIMENTATION PROCESS
Turning ideas into testable hypotheses
to find out what works and what doesn’t
INDONESIA
WASTE BANKS
IDEAS SOLUTION
IDEAS SOLUTION
IDEAS HYPOTHESI
S
“A hypothesis is a testable belief about
future value creation”

MICHAEL SCHRAGE
The streetlight effect
We tend to look where it is easiest
HOW DO YOU GO
ABOUT
EXPLORING THIS
SPACE OF THE
UNOBVIOUS?
We spend a lot of time
designing the bridge but not
enough time thinking about
the people who are crossing it.

Dr Prabhjot Singh
Human Centered Design
Begins and ends with people.

It takes a user perspective


to explore and design new solutions
Take a deep dive into
your users’ lives
to understand the perspectives
and needs of the people
you’re designing the solution for
Empathize Define Ideate Prototype Iterate
Not all problems are born equal…

SIMPLE COMPLICATED COMPLEX

It involves a few components It involves many components It involves many actors with
and actors and experts conflicting interests

Clear end state: we can tell when Clear end state: we can tell when No clear end state: new problems may
the problem is solved the problem is solved occur

Procedures to solve the problem Procedures to solve the problem Procedures to solve the problem are
involve a few simple and clear involve many steps and a unclear, not known, requires trials &
steps specific order error to see what works
Complex or Wicked Problems
Multiple possible problem definitions

Difficult to address and change with every attempt to address it

Many stakeholders with different values and priorities

Have causes and drivers that are interdependent

Filled with uncertainties and unknowns

Require multiple new solutions and impossible to predict if they work

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