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Effective Communication Skills

This document outlines the key aspects of effective communication, including what communication is, the mediums used, why it's important, and how to improve it. It discusses the communication process and factors that can affect it. The document also details the "7 C's of Communication" - completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness - which are characteristics that help make communication more effective. The overall message is that developing strong communication skills requires understanding the various components involved and continuously working to enhance one's abilities.

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Sakshi Singh
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179 views10 pages

Effective Communication Skills

This document outlines the key aspects of effective communication, including what communication is, the mediums used, why it's important, and how to improve it. It discusses the communication process and factors that can affect it. The document also details the "7 C's of Communication" - completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness - which are characteristics that help make communication more effective. The overall message is that developing strong communication skills requires understanding the various components involved and continuously working to enhance one's abilities.

Uploaded by

Sakshi Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Introduction to

Effective Communication Skills


AGENDA
 What is Communication?
 Knowing the mediums of Communication
 Understanding the importance of Communication
 What is the process of Communication?
 Factors affecting Communication?
 Understanding the 7 C’s of Communication
 Conclusion
What is Communication?
What are the mediums of Communication?
Why is Communication Important?
Understanding the Process of Communication
Factors affecting Communication

Physiological factors
Environmental factors
Psychological barriers
Cultural barriers
7C’s of Communication
Completeness - It helps build trust.

Conciseness – Saves time.

Consideration – Improves stability.

Clarity – Makes comprehension easier.

Concreteness – Reinforces confidence.

Courtesy – Improves relation.

Correctness – Build confidence.


Communication works for those who work at it.
John Powell

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