Practice Career
Professionalism
Professionalism
Professionalism is a combination of traits, skills,
behaviors, and good judgment expected from an
individual well-trained and well-adjusted to their
career. Professionalism also involves adhering to a
set of standards that is commonly practiced among
colleagues in the same workplace.
10 Characteristics of Professionalism in the Workplace
1. A Neat Appearance
Look sharp and organized: Iron your clothes, polish
your shoes, and practice good hygiene and
grooming.
2. Proper Demeanor (in Person and Online)
Be polite and well-spoken 100 percent of the time.
Whether you’re speaking with customers, superiors,
or co-workers, keep calm and be tactful, even in
tense situations.
3. Reliable
Get your work done on time.
4. Competent
Become an expert in your field: Continue your
education, attend seminars, and attain relevant
professional designations. Remain teachable.
Knowledge is power!
5. Communicator
• Compose your letters and emails to be brief and
to the point. Make sure you have a professional
signature and email address.
• Keep your tone polite and formal.
6. Good Phone Etiquette
• Identify yourself with your full name, company,
and title when placing and/or answering a call.
• Do not dominate the conversation; listen intently
and process what the other person is saying.
• Do not use slang terms and mind your tone of
voice.
• Smile while you talk: The caller may not see it,
but they can hear it in your voice
7. Poised
Maintain your composure, even when facing a
difficult situation. If a customer or superior is being
belligerent, do not mirror that behavior. Diffuse the
situation with your professional demeanor.
8. Ethical
It is imperative to display ethical behavior at all
times, on or off the clock.
9. Organized
• Keep your area neat and organized for easy
execution of tasks.
• Keep an updated appointment book so you don’t
forget meetings.
10. Accountable
Take responsibility for your actions. Own your
mistake, work to resolve it, and fix it as soon as
possible. Even better: Learn from your mistakes.
Lead by this example to create trust.
4 Ways to Improve
Professionalism in the workplace
1. Be On Time
Punctuality is one key to increase professionalism
in the workforce. A rule of thumb to follow is to
look at being on time as being late. Instead, show
up to work ten minutes early. This will show your
boss that you are serious about your job.
2. Learn To Share The Spotlight
Being a team player also communicates a
professional attitude to your superiors. The word
team, for all intents and purposes, is a four-letter
acronym for "together everyone achieves more".
3. Don't Broadcast The Details Of Your Personal
Life
"Never bring your work home with you" is a very
wise expression. The same rule applies vice-versa.
For example, discussing relationship issues, financial
problems, and personal problems at work is a good
way to become the target of office jokes and gossip.
4. Look Professional
A professional image communicates to your boss
that you are a valued employee for several reasons.