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Consequence Management Process

1. The document outlines a consequence management process for improving captain performance at a transportation company. It captures daily violations from an IVMS system and has RTSOs conduct monthly analysis and counseling sessions. 2. If violations continue after counseling, warning letters and notices of domestic inquiry are issued. A domestic inquiry involves presenting evidence to an impartial panel, which can recommend suspension or dismissal. 3. The process aims to close loops on daily violations, identify at-risk captains, provide counseling and assessments, and issue disciplinary actions if improvements are not made. Dismissal may occur after failure to improve following counseling, warnings, and a domestic inquiry.

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Armirul Hizman
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258 views

Consequence Management Process

1. The document outlines a consequence management process for improving captain performance at a transportation company. It captures daily violations from an IVMS system and has RTSOs conduct monthly analysis and counseling sessions. 2. If violations continue after counseling, warning letters and notices of domestic inquiry are issued. A domestic inquiry involves presenting evidence to an impartial panel, which can recommend suspension or dismissal. 3. The process aims to close loops on daily violations, identify at-risk captains, provide counseling and assessments, and issue disciplinary actions if improvements are not made. Dismissal may occur after failure to improve following counseling, warnings, and a domestic inquiry.

Uploaded by

Armirul Hizman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Consequence Management Process

Improvement
Close loop was done BY
RTSO on daily basis Monitoring still be
done by Ast IVMS
Any related violation Supervisor and RSTO to
with the daily violation ensure the Captain
RTSO and haulier O/M
Captured by DataFM always in good
will do the counseling
(IVMS) performance
to the Captain and sign-
* Harsh Braking
off the close loop
*Harsh Accelaration No Improvement
report for to verify the
*Overspeed
session
(Speed Limit) 1st warning letter after If still no Improvement
Disciplinary Matrix the second counseling Management (HR) will
by Operation Manager issue notice of
Monthly Violation Domestic Inquiry
analysis was done by
In cab assessment by
RTSO and list out the If still no Improvement
Mentor / PRST and
High Risk captain name Action Taken / Last
Counseling for the
as per Violation report warning /Dismissal
Captain.

If still no Improvement
Prepared by, Share the name list of Captain have to give
high-risk Captain to show cause letter to
Captain Trainer / management (Refer to
Armirul H. Mentor for the 2nd DI proces)
counseling session and
in cab assessment
Domestic Inquiry Process
Response to the Suspension : Domestic Inquiry:
showcause letter:
i)If the response is ii) Employer should start with
i)The employee should unsatisfactory,can be the allegation of the
respond within the suspended up to a misconduct and provide valid
stipulated time maximum of two weeks proof.
ii) If the explanation is with half wages ii) Documented evidence must
Issuance of showcause acceptable, no ii)employer must pay be presented and statements
letter : punishment will be back the remaining during the DI must be recorded
imposed wages to the employee and signed.
i) The letter should be iii)if it’s not acceptable if he is later found to be
drafted in a language or unclear, a Notice of not guilty iii) panel must be able to
that can be easily Domestic Inquiry may conclude and submit the DI
understood and must be issued. report to the management
confidential

ii) It is to be personally Appointment of the


Issuance of Notice of Panel of Domestic
delivered to the Result
DI: Inquiry :
employee Action Taken / Last warning
/Dismissal
i)no response from the i)Panel of inquiry must
Prepared by,
employee not be involved directly
ii)response is found to in the investigation
unacceptable or ii)panel should be seen
unclear to act “fairly and
Armirul H. iii) HR may proceed to justly”.
issue the Notice of
Domestic Inquiry

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