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Tools Used in Information Technology

The document defines and provides examples of various information technology tools used for communication, hardware, software, online services, search engines, social media, VoIP, file transfer, message boards, mailing lists, web conferencing, and cross-platform messaging. Key tools discussed include email, smartphones, computers, video conferencing, Google, hardware components, system software, online banking, social networking, Skype, content sharing apps, FTP, message boards, mailing lists, Zoom, and WhatsApp.

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Sarafina Bowen
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1K views

Tools Used in Information Technology

The document defines and provides examples of various information technology tools used for communication, hardware, software, online services, search engines, social media, VoIP, file transfer, message boards, mailing lists, web conferencing, and cross-platform messaging. Key tools discussed include email, smartphones, computers, video conferencing, Google, hardware components, system software, online banking, social networking, Skype, content sharing apps, FTP, message boards, mailing lists, Zoom, and WhatsApp.

Uploaded by

Sarafina Bowen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Tools used in

information
technology
Done by: Sarafina Bowen
Samantha Williams
Natacia Thompson
Communicat Any software, app, or internet portal

ion tools that enables remote teams to


communicate and interact with one
another wherever they are is referred to
as a communication tool.
Example of communication tools
mail, email, telephones, cell phones,
smartphones, computers, video and
web conferencing tools, social
networking, as well as online
collaboration and productivity
platforms.
Hardware Hardware refers to the computer's
tangible components or delivery
systems that store and run the
written instructions provided by the
. software.
Examples of hardware
Examples of hardware in a computer are
the Processor, Memory Devices,
Monitor, Printer, Keyboard, Mouse, and
the Central Processing Unit.
Software The software is the intangible part of
the device that lets the user interact
with the hardware and command it to
perform specific tasks.
Types of software
● system software
● utility software
● application software.
On-line An online service refers to any
information and services provided over

services the Internet. These services not only


allow subscribers to communicate with
each other, but they also provide
unlimited access to information. Online
services can range from simple to
complex.
Examples of Online services
Examples of online services include
online banking, educational, news,
shopping, dating, computer help sites,
social media networks, and e-mail.
Search A search engine is a software system
designed to carry out web searches.
They search the World Wide Web in a

engines systematic way for particular


information specified in a textual web
search query. The search results are
generally presented in a line of results,
often referred to as search engine
results pages.
Example of search engines
● Google
● Yahoo
● Bing
● Baidu
● DuckDuckGo
social media Tools that help to facilitate social

tools
media. Examples include RSS, blogs,
video logs, widgets, tags, forums,
location based services, Web chats,
instant messaging, podcasts and
microblogging services.
Example of social media tools
● Content curation tools.
● Social media scheduling apps.
● Content creation tools.
● Social media analytics tools.
VoIP services convert your voice into a

Voip digital signal that travels over the


Internet. If you are calling a regular
phone number, the signal is converted
to a regular telephone signal before it
reaches the destination.
Examples of voip
● Nextiva.
● Aircall.
● Zoiper.
● Skype.
● WhatsApp.
● Google Hangouts.
● Viber.
● Facebook Messenger.
Telnet is a network protocol used to
SMS Discussion virtually access a computer and to
Forum/Board provide a two-way, collaborative and
text-based communication channel
telnet between two machines.

It follows a user command Transmission


Control Protocol/Internet Protocol
.
(TCP/IP) networking protocol for
creating remote sessions.
Examples of SMS Discussion Forum/Board telnet

Imessage.(text format)
File transfer protocol (FTP) is a way to
download, upload, and transfer files
ftp from one location to another on the
Internet and between computer
(upload/download) systems. FTP enables the transfer of
files back and forth between computers
or through the cloud. Users require an
Internet connection in order to execute
FTP transfers
Examples of ftp
● FTP
● FTPS
● SFTP
● SCP.
● HTTP & HTTPS
● AS2, AS3, & AS4.
● PeSIT.
Electronic bulletin boards (also known

Message as message boards or as computer


forums) are online communication
systems where one can share, request,
Board or discuss information on just about
any subject.

E-mail is a way to converse privately


with one or more people over the
Internet; electronic bulletin boards are
public.
Examples of message board
E-mail
Email distribution lists, also known as

Mailing List mailing lists, listservs or discussion


lists, allow people with common
interests to easily share information
and participate in discussions by using
a dedicated email address. Messages
.
sent to the list address are
automatically distributed to all
members of the group.
Examples of mailing list
If you were a magazine publisher, you
would have a list of the mailing
addresses of all the subscribers to the
magazine.
web-
Web conferencing technologies enable real-time
collaboration between multiple devices. A web
conferencing platform lets participants use their mobile

conferencing
devices, laptops, or personal computers (PCs) to join a
single digital location.

tools
Advantages

Knowledge sharing

Increase connectivity with your customers .

Encourages innovation.

Disadvantages

Potential cost

Schedules must coincide.


Examples of web-conferencing tools
● Zoom.
● ClickMeeting.
● GoTo Meeting.
● Google Meet.
● Calendly.
● Cisco Webex Meetings.
● BlueJeans by Verizon.
● Lifesize.
Cross-platform
messaging tools. Cross-platform messaging is the ability
to send a message from one platform to
another.
Examples of Cross-platform messaging tools.
Whatsapp

SMS

Instagram

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