Scribd
Upload
28 views

Lecture 1

This document discusses interaction design and provides examples of good and bad designs. It begins by showing examples of bad elevator and vending machine designs that contradict user expectations. It then discusses good designs like a marble answering machine that are intuitive to use. The document asks which type of smart TV interaction would be best and notes the importance of considering users, activities, and context. It defines interaction design and discusses its goals of usability and involving users. Finally, it notes interaction design is an umbrella term that covers many related fields.

Uploaded by

Sohema anwar
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
28 views

Lecture 1

This document discusses interaction design and provides examples of good and bad designs. It begins by showing examples of bad elevator and vending machine designs that contradict user expectations. It then discusses good designs like a marble answering machine that are intuitive to use. The document asks which type of smart TV interaction would be best and notes the importance of considering users, activities, and context. It defines interaction design and discusses its goals of usability and involving users. Finally, it notes interaction design is an umbrella term that covers many related fields.

Uploaded by

Sohema anwar
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 10

Human Computer Interaction

Lecture 1

Chapter 1
WHAT IS INTERACTION DESIGN?
Bad designs
Elevator controls and labels on the bottom row all
look the same, so it is easy to push a label by
mistake instead of a control button.

www.baddesigns.com

People do not make same mistake for the labels and


buttons on the top row. Why not?
www.id-book.com 2
Why is this vending machine so
bad?
• Need to push button first
to activate reader

• Normally insert bill first


before making selection

• Contravenes well known


convention
www.baddesigns.com

3
www.id-book.com
Good design

• Marble answering machine (Bishop, 1995)


• Based on how everyday objects behave
• Easy, intuitive, and a pleasure to use
• Only requires one-step actions to perform
core tasks
4
www.id-book.com
Good and bad design
Why is the TiVo remote much
better designed than standard
remote controls?
• Peanut shaped to fit in hand
• Logical layout and color-coded,
distinctive buttons
• Easy-to-locate buttons

www.id-book.com 5
Dilemma
Which is the best way to interact with a smart TV? Why?
• Pecking using a grid keyboard via a remote control
• Swiping across two alphanumeric rows using a
touchpad on a remote control
• Voice control using remote or smart speaker

www.id-book.com 6
What to design
Need to take into account:

• Who the users are


• What activities are being carried out
• Where interaction is taking place

Need to optimize the interactions users have with a


product:

• So that they match the users’ activities and needs


www.id-book.com 7
What is interaction design?

“Designing interactive products to support the


way people communicate and interact in their
everyday and working lives.”
Sharp, Rogers, and Preece (2019)

“The design of spaces for human communication


and interaction.”
Winograd (1997)

www.id-book.com 8
Goals of interaction design
Develop usable products

• Usability means easy to learn, effective to use, and provides an


enjoyable experience

Involve users in the design process

www.id-book.com 9
Which kind of design?

Number of other terms used emphasizing what is being


designed, for example:

• User interface design, software design, user-centered design,


product design, web design, experience design (UX)

Interaction design is the umbrella term covering all of these


aspects:

• Fundamental to all disciplines, fields, and approaches concerned


with researching and designing computer-based systems for
people

www.id-book.com 10

You might also like